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10/29/2012
By: joydavis
Schaumburg Honda Automobiles
I had a great experience. I came in from Rockford IL to look at a Honda C-RV that was posted on Craigs list. It was not exactly what I was looking for but it was in my price range. When I got to the dealership Mike happily showed me the Crv I saw on Craigs list. When I explained that I wasn't really excited about the seriously basic modle in "tango red" but that I was in need of the larger vehicle, he right away found a CRV that I loved. Unfortunately it was way out of my price range. Mike insisted that I at least go for a test drive in the nicer CRV (that was also a really nice color and had rims vs hubcaps). I drove it, I loved it and then told him once again I couldn't afford it.. Mike was great working with me on the price. They took my trade-in (VW beetle) and gave me a great price on it. After all was said and done, I put a small amount on my credit card and paid the rest in full. Now I have not only the car I need but the modle of it that I loved (in a great color). Mike was great to work with, really energetic and managed to get me the best vehicle for my price and in the very short amount of time I had that day. Mike really cared about getting me the car that I would like, he even put a mat in the back for my 80 pound dog to sit on because I was on my way to dog training. Now I don't miss my beloved Bug at all (well just a little). Thanks Mike.
01/07/2013
By: douglasnafis
Schaumburg Honda Automobiles
I had a very positive purchase experience working with Nick Hines. He was very knowledgeable about the details of the vehicles that I was interested in and spent more than an hour with me on my initial contact going through several vehicles inside and out. It was his friendliness and attention to detail that brought me back to Schaumburg Honda after contacting a number of other dealers. Nick was able to come back in twice while he was off for my wife to test drive the car and to handle the final paperwork. The only part of my purchase experience that was less than positive was the assessment that was done on my trade-in vehicle. I thought that the inspector really low-balled its value (compared to another estimate that I had from CarMax and several online valuation services). In the end, I still ended up taking the trade-in for convenience and Nick was able to make several other concessions to reduce the overall price. The car was cleaned up nicely and ready to go on relatively short notice. Good job all around.
11/27/2012
By: scottyg123
Bob Rohrman Schaumburg Lincoln
Excellent!!! This dealership can't be beat for the level of customer service provided. The deal surpassed my expectations related to price, but above that, I experienced unparalleld service from first contact through completion of the transaction -- and beyond. Barry Ross made the experience as smooth and hassle-free as it could have been. To making the selection convenient and comfortable to the final delivery of the vehicle -- along with a patient tutorial of all the vehicle's features -- the experience left me shaking my head and asking "Why can't all my business be this quick, hassle-free and enjoyable?" I left the dealership, not only happy with my new vehicle and the deal, but feeling secure that if I had questions, concerns or problems, Barry and Schaumburg Lincoln were there to provide support.
11/21/2012
By: debbiee65
Bob Rohrman Schaumburg Lincoln
We were very happy with our new vehicle shopping experience at Schaumburg Lincoln. Everyone there was friendly and seemed happy to have us as customers. The salesman Barry Ross, was immediately responsive to our search preferences and price range and was quick to assist us in our search. We were impressed with his professionalism and his obvious regard for our preferences in a new vehicle search. The sales rep was never pushey or deceptive while assisting us and not once did he try to steer us into a different vehicle while we were shopping. In fact when we finally decided on exactly what we wanted, the dealership did not have the vehicle in their inventory but said that they would try to find one to trade with another dealership. They were able to locate the car we wanted the next day.
01/24/2014
By: Barbar D.
Schaumburg Honda Automobiles
My first experience buying a car at Schaumburg Honda and I have to say I am very happy with the car I got and the price we got it for. I would like to give a special thank you to Mike Gargano the salesman who help my husband and I find the car we wanted and the price we wanted to spend. He was very friendly nice and out going we felt very comfortable and not pressured at all while purchasing a car. I would definitely recommend him to my friends and family as well as the dealership in general to who ever was interested in buying a car and wanted to feel comfortable and not pressured while doing so then go visit them. Once again a special thank you to Mike who helped make this happen for us!!!!!
10/13/2012
By: ninamsouthward
Schaumburg Honda Automobiles
It was a pleasure to be greeted by Rich with such a friendly and warm smile. My experience today was EXCELLENT. Rich was very informative. He knew all about the car and was able to meet my needs.Also, Jim Martinez was EXCEPTIONAL. He is the best of the best. Jim, was very understanding, friendly, and was able to assist with the purchase of my new car.My experience today was the best and I enjoyed making the purchase that I did. I would rate both of them at a 10 but you only offer 5 so 5 it would be.Thank you guys so much for working your "magic" and making my car experience a pleasure. I will be back soon for more Martinez Magic.Nina M. Southward :-)
06/20/2014
By: Andrew S.
Schaumburg Honda Automobiles
What a great experience it has been working with Rodger McClintock. I was referred to Schaumburg Honda by a co worker who expressed his satisfaction with Schaumburg Honda. After being greeted by Rodger and the low key straight forward approach he and sales manager Jim Martinez took, I can say that my co worker was spot on. I visited many different dealerships and have to say none of them took the approach and gave me the same courteous professional experience that Rodger McClintock gave me. I will recommend Rodger McClintock and Schaumburg Honda to any one I know looking for a new or used automobile. Thanks for the best car buying experience ever!!!
04/08/2014
By: Amit A.
Schaumburg Honda Automobiles
I called Schaumburg Honda on 03-31-2014 and spoke to Irfan Mian and told him that I have been given lot of run around and lied about 2014 Honda Civic EX black on black typical switch and bait way of getting me in the store when no body had the car. Irfan checked and told me that he had only one. I took the information and called him back if he was not lying to me. He told me the car was there, so I went and he showed me the car which I purchased immediately without any hesitation although I was qouted less price by few dealerships. I had the best experience with Irfan at Schaumburg Honda and purchased a remote starter and wheel locks too.
06/02/2014
By: Peter S.
Schaumburg Honda Automobiles
Dimitri was very friendly, professional, knowledgable, and was very helpful throughout what can be a very stressful process when it comes to buying a used car (I've bought a used car once before from Toyota and it took a good 5 hours). He was fast but efficient and was able to make me a deal on the exact car I wanted! My family has been loyal Honda customers for over 10 years and this kind of customer service is why we have kept coming back to this dealership throughout the years. Thanks, Dimitri ! The process could not have gone more smoothly, and I'm very appreciative of your excellent sales expertise!
07/31/2014
By: Rita P.
Schaumburg Honda Automobiles
Wow! Sam went above and beyond helping me with the purchase of my Honda Accord. He was informative, helpful, courteous, AND even stayed late so my husband could see the all of the car(s) I was looking at. Sam helped me make an informed decision, showed me all of the "bells and whistles" on my preowned car and helped me with the sale of the car I already owned. On the finance side, Tom was informative, patient with me and the kids and took his time making sure I understood everything. I can honestly say that this was the best car buying experience I have ever had! from Schaumburg Honda Thank you Sam!!

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