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11/15/2013
By: jas0nblack
Rpm Autoworx
Relatively new to Savannah, and have been looking for a good shop to take my vehicles to. Word of mouth pointed me towards RPM, and my experience today sealed the deal. I will not be going anywhere else.Full disclosure... I'm a guy that tries to do whatever he can on his own cars, but sometimes going to a place with things like lifts, air tools, and the like is better than busting my own knuckles in the driveway. I'm quite mechanically oriented, which helps when selecting and using a shop for jobs I can't (or don't want to) do myself.To start... Everything in RPM's facility is CLEAN! The waiting area is spotless with free soda and coffee, and there is a huge window overlooking the service bay that didn't have a single fingerprint on it. Nice furniture, TONS of magazines, and there's a couple places (Zaxby's, BK and McDs, and a few others) within walking distance for grub if you're waiting for your car.Jason, the service advisor, was more than accommodating. I came in on a budget to have work done on a car that I am selling, and was more than willing to allow me to source parts from a local Advance Auto, as there was a significant cost difference between them and his supplier (they recommended I do this, as they don't have the ability to buy retail parts, yet realized it'd save me $). Grabbed the parts myself, and they were more than happy to put them in.Nate, the tech that worked on my car, was awesome! He took me out to the service bay and showed me exactly what was wrong with my car. He was understanding about letting me leave with the car briefly to save $100 out of pocket on parts, and jumped right back on it when I returned. He was on point, cordial, and professional.The best thing? The "book time" for my job (subframe bushings on a Chrysler Concorde) was 2.5 hours. I was quoted around $225 in labor for the job. That said, Nate finished the job in around half the time (including having to use a torch to undo a rusty bolt), and at a total cost of $125. Amazing!I've been to a LOT of shops over the years, and have never seen this standard of service. To put it simply, I'm blown away. As a car guy myself, THIS is how to run a shop.Don't fear coming here... They'll do you right.
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11/16/2015
By: Patti B.
Faith's Auto Works
Absolutely awesome place to get great tires at reasonable cost. The staff was very friendly and helpful. My tires had an issue with the lug nuts and Tony explained the possible outcomes and pro's and con's prior to doing anything, so I could decide what I wanted to do( being a female and obviously not knowing ANYTHING ABOUT CARS NOT EVEN THE ISSUES WITH TIRES) He did not attempt to jack up the price or bs me. He even told me where to purchace the new ones spoke to my husband on the phone and wrote everything down for me and on top of that... he let me use his name for a additonal discount at the part store down the road (when I went to buy the the lug nuts) and it saved me a few additonal bucks. I am one who has really noticed how horrible some places have become when it comes to customer service, so I gotta really say thanks when I see a establishment that is so customer service driven, THANKS TONY AND ALL THE OF THE STAFF WHO HELPED WITH MY DIRTY YET VERY FAST DODGE CHARGER. You all were great and I have already told 3 friends about y'all so I hope you get a lot of customers I will def. be back when I need another set of tires. I got a great deal on some GOOD YEAR tires. Thanks again,I appreciate your hard work and professionalism.
02/10/2017
By: Richard H.
Enterprise Rent-A-Car
I travel a fair amount and have never consistently used one car rental, just whatever the travel agent suggests is cheapest. Cars are all the same, right? My recent trip to Savannah found me at the Enterprise desk. The contact with the staff there was friendly and efficient, as was the return experience. Upon arriving back home on Friday, I discovered that I had left a new jacket in the backseat of the rental car. I called the rental number, and they put me in touch with their lost and found. Monday morning I received a FedEx box with my jacket, nicely folded and good as new. My forgetfulness only cost me $10 for the FedEx shipping. Wow! I had written off the jacket as just a stupid mistake on my part, but at my wife's suggest I made the call, and I'm glad I did. This might just be a case of "southern hospitality", but I don't think so; I think it's a more likely the Enterprise corporate culture. Enterprise has my business from now on! And, the Savannah staff has my gratitude.
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03/09/2009
By: e.tonton1955
Savannah Autoworx
The two things I hate worse than anything in the world is to have to visit the dentist and take my car in for repair. Going to the dentist was always pretty scary until I found someone I could trust. The same applies to my mechanic. I have finally found someone who doesn't take advantage and puts honor above money. After being told by a couple of my good backyard mechanicking buddies that I needed some major work done for a problem I was having, I compared prices and took my car to Savannah AutoWorx for the needed repair. I was informed the problem was simply a minor adjustment that needed to be fixed and not the doomsday prophecy my friends had foretold. Now I can depend on my car once again and the cost was not outrageous. Finding a good mechanic is like finding a good dentist - you don't wanta go, but if you must, then please let it be as painless as possible. Thank you Savannah Autoworx for your good quality, friendliness, and topnotch expertise.
02/06/2016
By: Janette M.
Enterprise Rent-A-Car
1/1/2016. The male agent did not have good customer service. He seemed to be struggling with something on the computer. He started to walk me out to find the car but said to go to the employees outside. She is kicked back in the chair with her feet up. I had to knock on the door to get her attention. She indicated the general direction I needed to head. I start wondering in the direction while pressing the button and finally locate the car. The next day I return the car to a different location as agreed. The return agent there was nice. The return agent mentioned additional insurance. I asked "what insurance?" I ended up going back to the airport Jan 2 with my papers to get the discrepancy resolved. I needed to return the car to a different location for a reason. I ended up having to get a ride back to the airport a few hours after dropping off the car to rectify this problem. Kind of defeated the purpose of returning to a different location ... didn't it?
11/19/2014
By: lightzone
Faith's Auto Works
After reading the great reviews, I decided to make the trip over to Faiths. First of all, finding it was difficult due tot he fact that there is no signage. Upon entering the property, you drive over a "field" of used tires, stacked and marked with their sizes. I was greeted by a man who asked what size tires I needed. After telling him 235/75/15 he walked me to a small stack of 4-5 tires, which, frankly all looked much worse than those tires I was looking to replace. The price was $35 per tire + mounting and balancing. He said, those are what I have, see if you like any of them. I knew immediately this was not working. I thanked him and headed towards my vehicle. He called to me asking if I was interested in "tube"tires. I smiled and, after petting the very friendly cat who patrolled the grounds, waved goodbye.Perhaps others have had better luck at Faiths. I headed over to Walmart and for $68 bought brand new tires.
11/07/2013
By: hopperspaintball
Faith's Auto Works
My wife and I recently decided to purchase a set of used tires for our daughters suv. The tires have been great, the price was very reasonable, and one of the guys made us feel very comfortable considering he conversated with us almost the entire time we were there. In and out in 40 min with 4 tires installed and they even replaced our valve stems for free. They also quoted us a set of new tires and so far they have had the cheapest price we have found. We will spread the word for we like to support our communities small size businesses. Endless thanks for your interest in us as people and for taking the time to spend with us. We will use you guys when we decide to get our next new tires.
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02/22/2016
By: Mickey D.
Hernandez Collision Center
My husbad and I were recently involved in an automobile accident where we were rear-ended. We contacted Hernandez Collision Center the next day and Mr. Hernandez and his people handled everything for us. They arranged a rental vehicle for us while our vehicle was being repaired. They delt with the insurance ajuster and the insurance company in regards to payment. Everyone at The Hernandez Collision Center was courtious and helpful. The repairs were done to my vehicle with factory parts and no after-market parts. The painting that had to be done was 100% satisfactory. It was a pleasure to do business with people who are honest and concerned about their customers.
08/26/2013
By: katherine_bla1
3 Guys Garage
I don't know what is up with nb1234, but I got an oil change (the most expensive one, it was only like 40-50 dollars) and my brakes pads changed along with resurfacing my rotors, they also installed my air filter (I know I could do it myself but I was feeling a little lazy that day) also refinished my headlights. The guy working the front said that he didn't like how the headlights turned out so he only charged me half price for that. My total bill was like 212.00. That was a fraction of what other shops like midas, savannah tire and other places wanted to charge me. The guys there were fast and very nice too. It was quality service with a smile. I love this shop!
09/20/2016
By: Rhonda C.
Enterprise Rent-A-Car
All I can say is that this company was there at the time when I really needed them, thanks to enterprise I was able to enjoy my grandmother 95 birthday celebration and also was able to transport all my grand kids and great grandbaby together. I always wanted a Jeep and thanks to enterprise I had the chance to have 2015 Jeep compass very nice car I hated to have to swap the jeep out but Enterprise gave me another car that I always wanted to drive and that was a town and country, the put me in a 2016 Chrysler. I will always use this company and I recommend this company to anyone looking to rent a reliable vehicle. Thanks Enterprise
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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