Ntb Locations & Hours Near Savage, MN - YP.com
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02/05/2016
By: Chris H.
NTB National Tire & Battery
To my surprise the cost of the alternator $298. I asked if that was the cheapest alternator for the car and he said “let me go see which one they got” and walked away. I sat down in the waiting area and he never came back to follow up and clarify my question. Saw me numerous time. ignored me. 45 Minutes later he came in and said all done were ready I asked him why he didn’t come back and follow up with me and he said that he “didn’t want to interrupt me because I was talking to someone in the lobby” I said-Really? He said the NAPA price was $298. I asked him if that was what NAPA would charge me and he said "yes" Same alternator at NAPA (213 9443) was $184.00 and $219.00 for a new one. I went back and asked for clarification and got the run around The employee obviously knows that NTB appears to inflate the prices of parts but couldn’t admit it. Very poor customer service. I WAS IGNORED, LIED TO AND PAID 40% MORE FOR PARTS.
07/08/2013
By: austin131
Heartland Tire Service
This is a terrible place to get your vehicle worked on. Terrible management. The managers name is cliff and he has no idea what CUSTOMER SERVICE is. My son recently had his brakes done here and on his way home form the savage goodyear his vehicle failed to stop when he applied the brakes and smashed into another vehicle. We went right back and he tried to blame it on my son. After talking to the owner (supposedly) they decided to not o anything to rectify situation. If you want to put you or one of your love ones life in danger, this is the place to go. I just want to let everyone out there to know what a bad place this is to go for any repairs.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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