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I had a gel manicure, pedicure, and eyebrow wax and the staff there are amazing very professional, kind and patient.Lilly provided the services and Anna helped guide me picking the type & color of lacquer between gel and regular and explaining the differences. They were both wonderful and I am loving how pretty they turned out --fondlly, Kate
One of the nail technician is aggressive and does not let you pick your own colors. She doesn't listen to what you want and thinks she's doing you a favor by deciding for you. If I'm paying for the service let me get what I want. Same person also asked for more tip. I understand they should be tipped for" good "service but how much is also up to the client not the tech. Will not be going back. Very disappointed
I went in on 5/6/17 to get a fill in and a eye brow waxing I first told the lady I wanted gel then I ended Up changing my mind and said i wanted a regular black with gold she told me they didn't have those colors in regular colors so she went ahead and did the gel, she stared using the grinding machine and was so fast and seemed like she was in a hurry she ended up cutting my finger and made my finger bleed.. I pulled my hand back because it was hurting she yanked my hang back after she filled them in she told me to go wash my hands and go to the second room to get my eye brows done , I'm sitting there she was so her she ened up hitting my nose , I ended up giving her a mean look and sat there quiet she puts the wax on and is like hitting me in my eye trying to get the paper to stick to the wax she ended up making myEyebrows bleed the way she was waxing them . I am beyond mad and I WILL NEVER GO BACK THERE EVER !!!
Customer service does not exist here. They are always right and the customer wrong. They are not friendly and act as if they are doing you a favor doing your nails. They take walk-ins over people who have an appointment. The place is not clean.
Nice enough when I first went. Gel nails lifted within a week. Went back again tech said to come back if it happened again before two weeks. I did just that after a week. The woman in the first station at the left (owner? ). was not happy. Was rude and insistent on using what looked like a drill to scuff up my nails. I said I only want a file used. She began shouting as if I was hard of hearing! She insisted she only wanted to use the drill. This ruins nails, I said, she replied it was easier on her. Then she slammed her hand down and said come back in one hour and the other girl will fix it, several times. Just plain rude and obnoxious. Never will go again and if you are still reading this try down by Target on Fruitville. Very large place lots of techs and warm and welcoming. Clean too.
Very rude! I made an appointment went there the lady was rude and made the entire experience awful for my daughter and me.I would not recommend this salon at all. The massage was very very poor.
I have to write review for this one. Finally found a quality nail salon. The service is exceptional. My pedicure tech spent good amount of time do my toes and they were perfect. I also had leg massage and it was so relaxing. Everybody there are all so polite and professional. This would be my favorite nail salon! Can wait to come back!
Love this place! Kept very clean and very professional! The employees are very nice and helpful! They always do a fantastic job with my nail. I've done SNS, gel manicure, pedicure and acrylics. Pricing is reasonable, you get what you pay for. They are very meticulous while doing your nails. Definitely recommend for anyone who is looking for a nail salon where they don't over price everything and provide great services. Love love love this place!
What a great shop! Always warm and inviting. My nails look fantastic. I have been having Amy do my nails the last few times and she is really good. She is so sweet, gentle and takes the time to make sure my nails look impeccable.
ABSOLUTE WORST nail place to get your nails done at. I've heard good things about this nail salon so I tried it out Friday night & the last who did my nails was VERY rude. She was like "if you want your nails to look nice you have to relax your fingers" she said it very rude like she had a bad day. I told her she didn't have to be rude about it & that it was my first time there and didn't want a bad experience. And to top it off, she cut 2 of my fingers with the nail smoother they take to soften the nail. And they are way over priced! $50 for full set.. I couldve went to my usual place & oayed 30$ for the same dam thing! NEVER going here again. I wouldn't recommend this salon to anybody!