Best 30 Auto Glass Repair in Santa Fe, NM with Reviews - YP.com

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03/07/2013
By: mrm197
Santa Fe Glass And Mirror
This business lacks in customer service and follow up. There were problems with our mirror installation which remain unresolved. The glass mirror is exactly what we ordered but the install is shoddy. I would recommend doing your own install if you order mirrors from this company. The mirror is not level or square on the wall. The mirror was installed with just 2 wall brackets on the bottom, none on the top. Instead of brackets, glue was used to keep it on the wall. This is large 6ft by 3ft mirror and the glue is pulling away from the wall. Each day the gap widens with close to an inch gap. We fear the mirror will fall off the wall. No one from Santa Fe Glass has responded to my calls to come fix this issue. We will be reinstalling it ourselves.I am updating this review. The SFGM installers showed up 2 days ago and fixed all the problems with the mirror. It looks good and I am satisfied. I give it 3 stars, up from one, because of the slow response and unpleasant phone calls with the owner who didn't seem to think there was a problem.
10/31/2012
By: jodyr21037
Santa Fe Glass And Mirror
The best in Santa Fe. Professional, prompt, answered all my questions! Immediate service! I cannot imagine any better.
Tips & Advices
If you have comprehensive coverage, some - if not all - of the windshield repair and replacement costs are covered by the insurance company. Check with your insurance company to inquire about what they are able to pay. It’s also important to consider the deductible. If the cost of the replacement/repair is greater than the current deductible, the insurance company can cover the difference. But if the repair costs are less than the deductible, you will have to pay the full cost out of pocket.
Generally, most professionals can install a new windshield in around one hour and can make repairs in less than 30 minutes.
Wait 24 hours before entering a car wash with a new or repaired windshield. The high water pressures and cleaning chemicals could damage the windshield adhesive.
Most professional installers advise waiting an hour before driving again with a new or repaired windshield.
The cost of replacing a windshield can vary even more than getting it repaired, because the vehicle’s make and model, not the severity of the crack/chip, determine costs. Newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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