Drain Doctor in Santa Clara, CA with Reviews - YP.com
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By: Naseem E.
Street Plumbing & Rooter
Had to use these folks due to warranty. I am giving the company one star due to the terrible customer service of SHARON HIPOL. The issue: The company initially wanted to charge us $250 for permit and processing for a new water heater. The tech put me in touch with an internal service representative SHARON HIPOL, because she was supposedly better able to help me understand the permit requirements online. On the phone she completely lied..three times. First she stated San Mateo County charges $200 for permits (lie #1). I asked her to help me understand online where she saw that. She walked me through the online process...and when I checked on the San Mateo County website, I confirmed wither her thee fee I saw on the website was was $85. Then she said their company had to call the San Mateo County office in order to get that quote and their company's out of pocket cost was $120 (lie #2). Based upon her logic, I asked her if the "processing fee" was $140. She dodged the questions. During this whole time she was rude, she kept on cutting me off, and I was unable to even ask clarification questions. Finally she stated that no matter what county I lived in, it was a flat $250 processing fee (lie #3). As someone who used to work in a call center and have to deal with thousands of unhappy customers, I was in complete shock of her rudeness, her lack of professionalism, and outright awfulness. I don't know what kind of company hires these kind of individuals. The service we received from the service tech, WESLEY was outstanding however. He was kind, he explained every line item, and he was patient in helping me understand exactly what we were paying for. SHARON HIPOL, however, needs some remedial customer service training. BUYER BEWARE OF SHARON HIPOL. Please, for the love of God, get her some remedial customer service training.
By: Selva N.
Street Plumbing & Rooter
My water heater broke and my hoe warranty company referred me to this company. When the technician came out, I quickly decided to replace the old water heater with a tankless water heater. Clyde came back the same day and installed the unit. Very happy with the service and the fact that they took care of us immediately.
By: Philip C.
Simply Green
Simple Green Plumbing is the best plumbing co.in the Bay Area they ,they are very honest and reasonable,they have the best plumbers working on your problems.and they are professional .
By: jordanghanma
Charlie's Plumbing
The most reasonably priced plumbers that we've ever called. They came, did the job and was done right the first time. No hassle, no worries. He showed us the job was fixed before he wrote the invoice. I recommend them to all my relatives and friends.
Tips & Advices
The following tools and common household objects can be used to clean drains at home:
  • A plunger
  • A drain snake
  • Baking soda
  • Vinegar
  • Grease-fighting dish soap
Homeowners can mix boiling water with any of the last three products to break up grease and grime.
The main ingredients in clog removal liquid products are sodium hydroxide and sodium hypochlorite. According to the Agency for Toxic Substances and Disease Registry, both break down into relatively harmless components when it comes into contact with water or soil. However, both substances cause mild irritation to skin and internal tissues.
Also known as a drain auger, a drain snake is a coiled device around ΒΌ-inch thick. To use a drain snake, put the end into the entrance of the drain. Turn the handle to force the snake deeper, using extra pressure to force it through the bend in the pipe. Keep turning until the snake hits the clog, then either pull the snake and remove the obstruction or force it through. Once the snake is out of the drain, run the water on full blast for a few minutes to ensure the obstruction is completely removed.
Plungers don't damage residential pipes, but the force created by the act of plunging weakens the seal between the toilet and the floor.
Many plumbers, both local businesses and nationwide chains, offer emergency or same-day services.

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