Best 30 Hvac Parts in Santa Ana, CA with Reviews - YP.com

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10/10/2014
By: Denne C.
Air & Water Inc
We have used Soleus heaters for a dozen years: they are wonderful, quiet, economical and easy to move around. Also, they are mighty kind to allergies. After trying Amazon, Walmart, Lowes, Home Depot, etc., where, if you want to place an order, you have to spend lots of time and all your wits trying to communicate with a stupid computer, I called Air & Water and got a wonderful, real, live person to talk to. This lady was super sensitive to the customer's needs, and was one of the kindest sales people I have ever, ever dealt with. We live across country from this company, but the service I got will bring my attention back to Air & Water when I might need something they sell. This is the second Soleus heater we've purchased from Air & Water. Great company! Super great sales person!!
05/19/2014
By: Karen K.
Air & Water Inc
I called to check a specific ductless unit's price, availability and tech spec to compare with other units, and was very pleasantly surprised with my experience. I am hearing impaired and so expect a difficult time on the phone, but had absolutely no problems dealing with the customer service rep, Christine. Indeed, I was very pleased with her complete knowledge of the product's tech specs, and her concise clear explanations of how the product performs. I was so pleased with the information I got, I decided to look no further for a ductless unit and placed an order at the end of my call.
03/31/2014
By: Ronnie D.
Air & Water Inc
Air-N-Water is a great company. I have been purchasing from this site for several years now. The first item I order had a manufacture defect and they replaced it without any hassle. They paid the return shipping and the turn around time was quick. They have the best customer service and they stand behind their products. That is why I keep coming back. It's hard to find an online company like this. They really care about their customers. I will continue spread the word to my friends and family. I will definitely purchase from them again. This is a company you can trust.
05/14/2014
By: Amy C.
Air & Water Inc
Cannot say enough nice things about this company. I originally purchased a swamp cooler, but needed to return it for store credit to purchase a portable A/C unit. Mike M made things so simple & even though I was past the 30 day return they still credited me & even paid for the return shipping & sent out my new unit before receiving my returned unit, something I've never heard of any company doing. I wish all companies had such amazing customer service. Already enjoying my new A/C & spreading the good word about Air-N-Water!!
07/23/2014
By: Clif L.
Air & Water Inc
I ordered a Port A Cool Cyclone 3000 Commercial Swamp Cooler (Scratch & Dent) from the website. I was contacted a couple of days later by Customer Service Rep, Christine and informed that the unit wasn't currently available as a scratch & dent item. She assisted me in ordering a new unit of the same model. Her professionalism and pleasant demeanor quickly turned what could have been a negative experience into a positive one. I will definitely continue to do business with Air & Water, Inc. in the future.
07/15/2014
By: Gloria K.
Air & Water Inc
We are planning a trip in our trailer in a couple of days. We needed this swamp cooler to make our over nights in Las Vegas bearable. Christine got the ball rolling. When it was discovered they were out of stock, she located a comparable model that was actually more to our pleasing. It was doubtful it would arrive on time until Lauren stepped up and made the extra effort to ensure it arrived on time. Thank you SO much for your great customer service. We really appreciate it!!
11/24/2015
By: Paul M.
Air & Water Inc
Mike M and Air & Water are the best. After buying my wife an AI-215R ice maker over a year ago from them, I got up one morning to find the machine not working. All it needed was a tray so i contacted Air & Water and got Mike, He knew exactly which part i was talking about and put on in Fed-X boxes for me the same day. Today i received the tray installed it and the greatest little ice maker is making ice again. Thanks again Mike, Great job,
05/23/2014
By: Brian S.
Air & Water Inc
Got a great deal from Air & Water, though unfortunately soon after ordering was informed that the product I purchased from their website was actually out of stock (it had shown 1 left). Christine left me a message regarding, and when I called back Monique was very helpful in getting me setup with another item as a good substitute; overall I'm very pleased, particularly with the level of customer service. Thank you again!
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06/21/2015
By: Tony M.
Air & Water Inc
Amazing!!! I ordered over the phone thru rep. Vincent. He was extremely helpful in answering all my questions plus ensuring that I received the best price available . I received my wine cooler in 4 days as promised and was in perfect condition. I am extremely happy with my unit ( wineador ) & the exceptional friendly fast service. I would highly recommend this unit & Air-N-Water store!RegardsTony NYC
05/16/2014
By: J L.
Air & Water Inc
I got a better unit at a better price with better customer service than I can get locally. They shipped my order within 24 hours. After set up, I realized we needed an additional piece to extend the window insert. I called, and was helped promptly. This was a major purchase and I am looking forward to spending the summer nights sleeping in cool comfort instead of sticky heat. What a blessing!

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