1.Daimler Chrysler Research Engineering
850 Hansen Way
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If you aren't satisfied with your experience here, you're either incompetent, aggrieved or both. This is the best place for tires and service if you want honest, thorough work done. You get what you pay for here, no shade tree shenanigans. They helped me make my old Toyota look shiny before the buyer from repokar auto auction came to test-drive it
While in the city for business my wife threw up all over the rental car. I called United auto spa. Aron arrived to the hotel within a hour , shampooed and cleaned out the car in no time. Not only did he do a awesome job. He went to the front desk, got the car keys ,moved the car and brought it back. He even left a box of baking soda and De oderizer. The car was destroyed. Auto spa brought it back to new quick and cheap. In and out for $150. Thanks auto spa.Mr.Ervin , Norcal
Saturday March 25 2017 1130 am PSTJ & L Automotive Repair – “7 STAR HONDA REPAIR SERVICE!” It is an ABSOLUTE PRIVILEDGE & HONOR to write this review. I have NO HESTITATIONS OR DOUBTS with sending consumers, who are in need of vehicle service & repair wor to J & L Automotive Repair. My 2003 (13 yrs 6 mths- 35,000 miles) Honda Civic LX needed LOTS of repairs: Flywheel, Clutch Kit, Front Left Strut Assembly, Battery, Power Steering Reservoir, Line Hose, & Cap, 4 Wheel Alignment, Manual Transmission Fluid, Engine Fluid Check & Refill, & Hood Lift Repair. This service & repair was “LABOR INTENSIVE” – especially the 1st, 2nd, & 3rd procedures. J & L needed close to 16.5 hours of labor to complete the entire requested repairs, service, & maintenance. Was the final bill a lot? Yes, it was. Most importantly, I truly feel, it was money WELL-SPENT @ J & L Automotive Repair. Warranty Statement: Parts & Labor are 12 month or 12,000, or whichever occur first.Communication Log: 1-Wed 3.22.17 302 pm Joe Update: 2- Th 3.23.17 Car Ready for PICK UP. Picked up car on Friday, 3/24/17 @ 10 am. Plus-I came equipped with a LED Flashlight to inspect all of the work completed. I appreciated Joe’s (Owner) attitude regarding my request to be shown all the work completed on R.O.#: 20336. It didn’t phase him -nor did my request upset him. Nice! He maintained a professional, courteous, & welcoming attitude towards me. When J & L’s Owner opened up the hood on my car, I was BLOWN AWAY! The engine looked like the day, I took it out of the showroom. I have never seen the engine look so clean, especially for a car this mature!After I saw all the: professional attention & detail, plus- 7 Star Customer Service,” I had to IMMEDIATELY TRUST THE INTEGRITY of J & L Automotive Repair. I did though continue my inspection of the work completed. Car disabled on 3/15/17, had to move from Honda SF to J&L for "lack of response" to texts & emails. Joe fixed it in 2 1/2 days. ABSOLUTELY AMAZING! Thanks
I TERMINATED SF Honda Service Repair Request- due to at least 72 hours "NO RESPONSE" to multiple emails & texts to direct #'s. Vehicle dropped off on: Wed. 3.15.17 450 pm. First response was on. 3/20/17 @ 7:55 a.m. My 2003 Honda Civic LX was purchased at SF Honda on 3/15/2003. Customer relationship of 13 yrs 6 months. All receipts total SF Honda $21,006. Total mileage on car: 35,000.REQUIRED REPAIR & SERVICE: Replace Clutch & Flywheel, Replace Hosing & Casing Power Steering, Alignment, New Battery & Enclosure Case, & Plastic Pieces for Hood Lift. Guesstimate $3020.00 1. Termination email & text Sat. 3/18/17 7:51 pm To: 1st SF Honda Service Consultant & Vehicle Exchange Program: Due to the lack of any responses to my emails & texts, I do not think, it is in my best interests to continue w/ GUESSTIMATE $3020 Service Repair on my 2003 Honda. ACTION PLAN: A: I will IMMEDIATELY pay for Invoice #: 125184 B: Set Pick Up X for repossession -11 am & 2 pm ON MON 3/20/2017. C: Need to get a tow truck over to SF Honda. D: Don't hear from you by 10:55 am on Monday 3/20/17, Call the SF Honda Main T no. Speak manager to work out obtaining possession of my vehicle. E: Request To: 1st SF Honda SC didn't want to deal with RUSH HOUR S. VAN NESS AVENUE TRAFFIC & CONSTRUCTION.If this doesn't work for you, schedule pickup on Tues 3/21/2017 AMEXPLICIT & EXPRESSED PERMISSION- "TO NOT" REASSEMBLE ALL THE PARTS OF THE ENGINE. Important Clarification: All loose engine parts need to be bagged with a statement- "SF HONDA ACKNOWLEDGES ALL PARTS HAVE BEEN GIVEN BACK TO ME2. Telephone Call From & To: 1st SF Honda SC - Mon. 3.20.17 AM @ 745 am & 957 am Verified Termination. !st SFH-SC decided to reassemble clutch, flywheel, & all other disassembled engine parts back B4 my car left shop. I was charged $179.95 for diagnostic. PAID IN FULL on Tu 3.21.17 1058 AM.3. Sat. 3.18.2017 109 pm, 235 pm, & 334 pm Texts To: 2nd SF Honda SC & CSREP- Vehicle Exchange. 1st SFH-SC was out "due to emergency." Message: Not sure, if 1st- SF Honda SC in today. Refer text to SFH CC Team Associates. Email, I sent earlier to 1st Sat 3.18.17 @ 11:38 am, needs to be read & responded to.No response on Saturday 3/17/17, I will be taking car out of SF Honda on Monday 3/20/17. Charge me for storgage fee- if necessary.4.. DIRECT TEXT # on BIZ CARD Sat 3.18.2017 1210 PM To: 1st SF Honda SC. Sent an important email "repair update & response" RE: 2003 Honda Civic LX Read & Respond.5. Email Sat. Mar 18, 2017 11:00 AM, To: 1st & 2nd SF Honda SC's GIST OF EMAIL: It is totally okay, if SF Honda isn't interested in completing the repairs and services. No worries! I will find another Honda repair shopTo be quite honest, I am quite concerned, I have not received any "repair & service" SF Honda update, since the car was placed into your service lot on Wed. 3/15/17 4:50 p.m.2nd SFH-SC to send me an UPDATED INVOICE to my email address. 2nd SFH-SC told me, it would be sent in PM of Thu 3/16/17. As of Saturday 3/18/17 @ 11:30 am, Received no updates!It appears, the SF Francisco Honda staff is more interested in obtaining my car for it's Used Car Inventory, rather than completely my repair and service request. I stated SFH-SC Dept could have up to 10 days to work on it. I don't feel, I implied, I would not receive some type of email updates or texts. It has been over 72 hours. That does not feel OK with me.6. T Call Thur 3/16/17 844 am Length 5:52 To: 2nd SF Hondo SC, I requested "approximate estimate" for all the repairs needed car. 2nd SFH-SC quoted, AGAIN- I UNDERSTAND, IT WAS A TELEPHONE CALL GUESSTIMATE- $3,020.00. I needed to insure, I would be able to have enough money in my accounts- ASAP. Text from SF Honda- Vehicle Exchange Program on Thurs 3/16/17 @ 2:35 pm7. Response Text Thurs. 3.16 17 315 p.m. To: SF Honda VE Program. No Intentions of selling car. Condo building has NO INSIDE PROTECTED PARKING. Car is SF Street Parked. No reason to
Great, honest, helpful service. I feel my car is much safer to drive now- thanks!
All of your staff was amazing, thank you! They were really great and got me in and out in a timely manner.
Always professional & courteous. I have referred this location to a handful of people.
Tom has great customer service! Fast service! :)
Joe is one of the last old-school guys that can tell what's happening with an engine by stabbing an engine with a big screwdriver and listening with his ear.
The Midas Team was swift and courteous!! I will be back!