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09/27/2015
By: Marianne G.
Pebble Cove Apt Homes
My family and I lived in these apartments from 2013-2014. I am going to be giving my honest opinion about our experience at Pebble Cove apartments. The application process was a breeze and Carlos the manager is a nice guy. Now about the apartments, the day of our move-in the apartment was kind of filthy. They were re-doing the bathroom as we were moving in and they only replaced the living room carpet. The apartment was not ready for us when we moved in. My husband and I had to clean the kitchen ourselves because it didn't look like it had even been wiped down! There was crumbs, stains, dead bugs, in the cabinets and the fridge was just as gross. The one thing that bothered me the most was the fleas. Yes, the FLEAS! I was eaten alive and still have the scars on my legs to prove it. They did not change the carpet in the 2 bedrooms (which my husband and I had to deep clean ourselves by renting a deep cleaner vacuum from Home Depot which was $100!) My son wasn't even 1 yet and he was getting bit as well. The manager did call pest control and it took 2 visits before they were killed off. Don't count on getting hot water in the shower either, EVER. The ceiling walls are pop corn and neighbors who have dogs sometimes (most of the time) leave their dogs droppings on the floor, so I never felt comfortable letting my son go out. Neighbors over-pact their back patios and the front as well making the complex look really ghetto. The blinds in the house would always fall off and we were told we'd get charged the next time we asked for replacements when they never replaced them in the first place! There's also not enough trash bins so everyone's trash is literally overflowing. I wish I could give this place a higher rating because the manager was nice. I believe the ratings below come from management. I would like to give potential renters a look at what they're in for.
07/09/2013
By: janeyjane
Cedar Shores Apartments
Would be OK if they kept it common areas clean, got rid of all the mold inside the walls if possible, and actually told you when Fed Ex has deleivered a package to the office with your name on it. Very lazy staff except the maintenance guy (Armando?) who is very quick and good at fixing things. Good parking. You can dump a flower pot full of dirt in one of the hallways, and the management will step over the mess for days without cleaning it up or asking someone in the staff to clean it up. OK update...they got rid of the maintenance guy who had the drunkard son a few months ago, and it feels safer, and they replaced a bunch of moldy extertior wall wood siding. Yeah! But now there is invasion of dogs living here! The common halls are starting to get infested with fleas. My ankles are getting bitten...yuck! Hope they don't get into my apartment! I don't want to live with pesticide chemicals. Just glad my immediate neighbors don't have one. I often hear them barking from the parking lot late at night etc.
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11/12/2016
By: Jesus P.
Utopia Management
Today I had to call Utopia Management regarding my rent. I was confused as to why my rent had not been withdrawn from my account. So I gave Utopia Management today to get this resolved. I spoke with Sarah P. at accounting regarding the issue. She explained that the automatic re-occurring payment was not activated on my account, and that it can have been an accident. Instead of making the situation worse. Sarah told me to make the payment ASAP -which I did, and she waved the late fee due to issue of re-occurring payment. Sarah was extremely helpful, and hospitable. Thank you Sarah P.!!!
10/02/2014
By: Ayesha C.
Mesa Village Apartments
I usually don’t write reviews but I had to for this place because I had seen many bad reviews for it. This is a great apartment complex if you are looking for a studio. The price is very affordable and set up is good to where the apartment doesn’t feel so small. The management is great and easy to work with; they are always professional, courteous and responsive. The apartment complex is quite and location is very convenient. The property has a nice pool and barbeque area. I highly recommend it if you are looking for an affordable studio.
07/17/2014
By: Marlee E.
Utopia Management
I just moved into the condo unit on January 2014 that I am renting from Utopia. I loved how it was easy to apply and Nancy was great to work with through the application process and lease signing. She always followed up with us promptly. Maintenance is good too. We had a couple of things replaced that were not working when we moved (heater went out, dishwasher didn't work). Maintenance came out promptly and had the items replaced. I love living in our new place and great management company helps make our living worry free.
07/22/2014
By: Alexanderdjjh05@hotmail.com A.
Utopia Management
Utopia made it an easy transition into my new apt. They send you monthly invoices which make it easy when you're busy and don't want to find an envelope, the address, etc. They send it with plenty of time to let you make a timely payment. I had a couple things that needed work when I first moved in and they took care of it right away. Lorinda helped me out through the approval process and it was easy. I recommend using Utopia and Lorinda for managing property. Thanks Utopia!
06/06/2014
By: Uriel L.
Utopia Management
I am again writing about how pleased I am with Utopia,they have always responded immediately to any maintenance issues.They have always addressed any concerns I have like obtaining new window treatments.I am involved in the customer service industry myself,and I really appreciate how they go the "extra" mile,and I cannot imagine any one being dissatisfied...they have been exemplary,and I have rented exclusively from them for more than eight years.
08/13/2014
By: Elmerr292@hotmail.com K.
Utopia Management
We hired Utopia to manage the renting of our home; they did so in a timely manner. It was not until the new tenants called to cancel due to a change in job relocation the morning they were supposed to move in. Of course I was upset, but due to the diligence of my property manager at Utopia, a renter was found before the weekend ended. I have complete confidence that Utopia has an able staff that goes above & beyond to get the job done.
04/30/2014
By: wadee142
Utopia Management
I have lived in an Utopia apartment for almost two years now. And as soon as I moved in, I noticed that they are there to serve you almost 24/7. They have gone out of their way to assist us in any problem we have. We're a happy couple and their customer service has been more than wonderful. In the past month, our landlord has even checked on previous problems that were fixed. A smile or a good morning can get you very far.
03/21/2014
By: joannee463
Utopia Management
As others have said, the monthly statement is a nice touch. I’ve been a renter with utopia since September and have had no issues with them. When i was in the office to sign the lease everyone was very nice and professional. i like that they are a legitimate office with actual staff who will call you back/answer questions, etc. i know people who rent their condo out through utopia and they haven’t had any issues either.

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