Value City Furniture Locations & Hours Near San Antonio, TX -
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By: Hedwig dianna M.
Mega Furniture La Plaza del Norte
Cheaply mande furniture, but not inexpensive prices. On their furniture " get you in the door" they take SELL MASS QUANTITIES at CHEAP prices, make unrealistic delivery dates and never advise you of date changes!Management Resolution to product deficiencies IS NONE EXISTENT!!!! Refunds for overpayments, is NOT an option..they make you select an in store item.I purchased 1 living room set and 2 Pub Style tables with chairs from Mega at the end of 1/2017. Upon delivery, all the furniture was damaged. In fact, 1 of the Pub sets was broken into SO many pieces, the delivery crew had to leave it in the and return it to their warehouse. In fact, they WILL NOT CREDIT MY ACCOUNT...I am still paying for it (Mgmt Issues) The living room couches were damaged as well, but I was basically told by the delivery crew, I had to accept the product. I took pictures went marching to the store and demanded a REFUND...MGMT DENIED MY REQUEST. Another set was delivered 6 weeks later (mid March 2017) DAMAGED AGAIN!!!! (Pictures taken again) A "so called furniture repair man" showed up, turn the couch and loveseat over, stuffed them with paper, secured it with rubber bands and said, "he was finished with the repairs" I have called Multiple Store Mgrs, Warehouse Mgr, District Mgr, since 3/2017 requesting A FULL REFUND. As of this date 11/11/2017, I have had NO RESOLUTION. THEY ARE WAITING FOR THE WARRANTY TO EXPIRE. Unfortunately, they have not even responded to Citi Bank Corp!!!!
By: Tyler G.
Mega Furniture Military Dr
The absolute WORST service I've ever experienced at any place of business. Ordered mattresses and furniture for my new home a month in advance to be delivered on the date we moved in. No call backs, no delivery, nothing. They left my family to sleep on the floor. The manager Roger promised to call back the next day about delivery and nothing. Called them back and was put on hold for over 30 minutes. We will be contacting the better business bureau about this. I don't even want to look at the furniture I'm now going to be stuck with because they also refused to give me a refund. Never go here.
By: Sabrina P.
Star Furniture
Every since 2010 when I originally purchased furniture from Star Furniture, the quality of the furniture and Bailey Smith’s caring customer service keeps me coming back.
By: Liz H.
Star Furniture
I was very pleased with the help that the sale person "Alejandra Estrada" provide to me. She was very personal, pleasant and listened to my needs. It can be very overwhelming and confusing to choose the appropriate furniture in your home. Stat furniture has a "gem", thank you Alejandra for all your help and for going beyond.
By: L M.
John William Fine Furniture & Interiors
I LOVE this store‼️ Every time I'm in San Antonio I go by. I have purchased some of the coolest accessories here‼️ My latest acquisitions were a stunning, round sapphire blue frameless mirror and 16 white quartz Druze napkin rings. Everyone is super nice and helpful and shopping there is FUN‼️ I highly recommend ����
By: L M.
Louis Shanks
We have been working with Louis Shanks for over a decade. We have furnished three homes exclusively purchasing from Louis Shanks. They are consistently on trend and have a solid selection of inventory from which to choose including accessories. The manager of the San Antonio store, Joel, goes above and beyond to accommodate us. The sales staff are knowledgeable regarding the industry and friendly. We work with one individual particularly, Clay Stone who I cannot say enough wonderful things about in this short amount of space. I highly recommend the store.
By: Sheri D.
Star Furniture
We furnished our new house 10 years ago with Star furniture and everything still looks brand new. Our sales consultant was Bailey Smith and she is the one to ask for. She listened to what we wanted and found the perfect pieces for us. She spent a lot of time with us, made great suggestions and worked within our budget. We have made several more purchases since then and guess what? Bailey is still there, doing the same great job! I definitely recommend Star Furniture. I have not worked with other sales associates there, but you won't go wrong with Bailey!
By: Ale L.
Star Furniture
Excelente servicio de Alejandra Estrada me explico todo en español y a mi esposo en inglés compramos toda nuestra casa ahí.
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By: Stacie S.
Star Furniture
Beautiful store with great merchandise. Eddie Mendez was really helpful and knowledgeable. He help me find exactly what I needed. I met the manager Mitzi who was extremely friendly and I feel happy with my purchase. I will definitely return to buy more.
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By: Vesha W.
Bel Furniture - San Antonio
WORST EXPERIENCE EVER !!! I wish it was a negative star !!!! Waited almost two months for furniture after a third broken couch I wanted a refund ! Paid the full amount for living room set I never enjoyed ... no sympathy for me from any worker! I would never recommend this business to anyone they are LIARS and pretty much don't give a d** bout their customers. I hate Bel furniture! Never will I step foot across the door

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