The Scooter Store in San Antonio, TX with Reviews -
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By: Mitch J.
Primo Medical Supplies
We rented a lift chair for my grand mother and once she liked it. We have bought a new lift chair with leather exterior as she was incontinent. The cloth chair wouldn't work for her. It was a golden technologies zero gravity lift chair and also bought a hip kit as she had a knee surgery.
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By: Bernice-david L.
Primo Medical Supplies
We rented a fully electric hospital bed for a couple months, then we bought an underbed table and are planning to purchase a sliding shower bench. Primo is an excellent company to do business with. Prices are good, they carry quality merchandise, they are helpful, knowledgeable and flexible. Their delivery person, who is very pleasant,assembled and explained how to use the equipment and answered all our questions.
By: Rose R.
Mercy Medical Equipment Company
I needed a hospital bed to help me recuperate from major cancer surgery. Linda was amazing and ensured I received my bed before Hurricane Harvey rains could impact the delivery. She also helped me purchase the bed outright when it became apparent I would need it for a longer term. These folks made a stressful time more tolerable. Thanks Mercy Medical!!
By: Mary S.
I needed a new CPAP mask about 10 months ago. Lincare did not carry it yet so I bought one myself from an online supplier who did have one. Lincare had an order for my mask but they have never shipped it in 10 months.I started trying to get another new one. Lincare said they had no order which I knew they had had 10 months ago. Then the lies started. Doctor faxed the order 3 times--they kept saying they did not get it. When the lies got deep enough, the young woman I was talking to started to refuse to take my calls.The newest one I talked to said they cannot open any faxes that come in so they don't know if it ever came in. A little weird but... She said the doctor needed to fax it to the national distribution center. I called them to see if they had gotten a fax. They said you have to order through the local office. But, no problem, it was shipped last Thursday . Two days later and other supplies arrived but no mask!I give up! I am going to call my doctor tomorrow and find another company to do business with.
By: Emanuel J.
Primo Medical Supplies
Rented a medical bed with a hanging bar so that my grandpa can position himself on the bed. They have delivered all the medical equipment in a timely fashion. Also rented a wheelchair with elevated leg rests and bought a toilet seat riser. Nice and friendly atmosphere.
By: Tammy N.
Wheelchairs Plus
Very poor customer service. Unprofessional, rude and obnoxious. Staff laughing about the tire on my son's wheelchair in which they committed fraud by installing used tires which they had in their storage for a year from another old wheelchair, but charged our insurance for new wheelchair tires. They do not even deserve one star. Wheelchair Plus was bought by Hope Medical and now the business has declined in customer service drastically. Their prices on medical equipment and medical supplies is outrageous. It is better to order online and NOT waste your time or gas for the trip to their place of business. Incompetent staff and management. I will never use their business again and will not recommend the business to anyone.
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By: Harry S.
Primo Medical Supplies
Primo medical supply store supplied us with a good electric hospital bed , electric patient lift, medical trapeze bar , wheelchair and a bed side commode chair. The delivery technician was on time and demonstrated all the medical equipment. This medical supply place has a good selection of supplies and the good thing is that they had all the medical equipment in stock. Keep up the good work guys. Shall be back with my dad for a lift chair recliner once he gets better.
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By: Raquel F.
Primo Medical Supplies
Bought the inogen g3 portable oxygen concentrator along with a hospital bed for my uncle. My uncle is getting better and he still doesn't want to get out of the bed hahaha. He say that the mattress on the bed is very comfy and we are happy that we have upgraded the mattress to a better quality one as he likes it a lot. I strongly recommend this medical supply store because of there awesome customer service and quality products.
By: Andrew L.
Primo Medical Supplies
My mom is a COPD patient and is on oxygen for most of the time. She has a home oxygen concentrator machine and uses the tanks when she goes out. It is cumbersome for her to handle the tanks by herself and these oxygen tanks don't give her the freedom to go any place on her own. So I have been researching on this portable oxygen concentrators for a while. I wanted to make sure she would like it so I have rented the Invacare Platinum Portable Oxygen machine for a week and Inogen G4 POC for a week. The Inogen oxygen machine was light in weight which weighs about 3 lbs approximately but goes until 3 liters per minute. Where as the Invacare oxygen concentrator weighs until more but it goes until 4 lpm. The invacare oxygen concentrator has the batteries on the top of the machine which she liked the most and the unit she uses at home is also a invacare perfect o2 concentrator. So she choose to go with the invacare platinum portable machine. I am glad that I have rented the oxygen machine before I have bought it. Primo Medical Supply did a good job in educating us with this POC units. I have also bought a knee brace for my self and I liked it as well.
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By: Rachel P.
Primo Medical Supplies
Got a invacare therapeutic mattress which had 7 or 8 year warranty i guess... god forbid but i am not sure if my dad would last that long. We tried a few mattresses in the store but we thought my mom would like this one. Obviously we had also bought a invacare full electric bed with halo safety rail. The guy named steve was very knowledgeable with all if there medical equipments. We also rented a lift chair as well as we were not sure if my mom would like it. Glad that she liked it. Primo medical supplies is an awesome medical supply store and would suggest it to everyone.

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