This is Isaac , owner Freedom packing and moving, I am very sorry to hear your moving experience was a bad one. But I must say , you are correct I did book you and did call to confirm but, your wife stated she booked another company before us and decided to stay with them but never notified me of this. So we hung up and I booked someone else for that spot, then the day of she called me telling me, Where are you why aren't you here? At this point I reminded her that she had cancelled us and went with someone else, She said, Well those movers didn't show up and you need to get here asap if you want this money, I explained to her that I couldn't due to us already at the job site working . She got so mad starting being very disrespectful , cussing at me, telling me I better listen and get my a#* there now.I did apologize in advance but I did tell her that I would not tolerate her verbal abuse or her threats. I did tell her that I was hanging up and it wasn't our fault in the first place. She cancelled us in the first place. Of course she called me repeatedly even from different numbers being even more disrespectful as if this helps. So I hung up again. No one should have to tolerate that type of behavior. I had no choice but to ignore her, we cannot engage in this she only made it worse. Once again I am sorry for your experience but this was all your wife's doing. Isaac Flores Owner
I hate the tells-you-nothing reviews so here's my total experience. We are a retired military family so moving is nothing new for us just generally we're moving much farther away. Move Busters was easy to contact and was responsive both via phone and email. They were able to book a move very quickly, on a Sunday, during a holiday three day weekend. The price is good. The laborers were friendly and the truck was in good shape. Nothing was broken and nothing is missing. All bonus' so far. I was booked for nine, they showed up at 11:30. I booked four hours which, in my experience, should have been more than enough time for the move. It took them six hours. The laborers were very vocal about being upset that it was a move to a third floor apartment. They also spent a lot of time on the phone, not sure if it was business or not. In the end, not the worst movers I've ever had but maybe not top notch either. I think you get what you pay for and these guys were cheap but well worth the help.
Freedom movers had saved me twice! The first time I paid for a "white glove delivery service" for a brand new sofa, that company barely even tried to get it through the door before giving up and leaving me by myself without a way to move it inside. I called Freedom movers and even though it was around 5pm they were SO NICE, calmed me down, and made it out within 90min to help me with my couch.The second time, I will be forever grateful. I had planned to move out of state at the end of the month to help my father through his chemo treatments as he was just diagnosed with late stage cancer. But when he was unexpectedly hospitalized and in ICU, I knew I had to pack my things and go immediately. Freedom movers helped me move with less than 12 hours notice.. They even showed up 15 minutes early. I was able to take the first flight out the next morning to see my Dad thanks to them. They are genuine, kind, and courteous. I can't say enough good things about this company.
09/19/2012PC Outlet by Discount Electronics
Yesterday was my first visit to the PC outlet on 410 near Vance Jackson. I was lucky enough to get a sales rep named Robert H. who was extremely courteous, patient, and friendly. But most importantly, he had a passion for identifying what was wrong with the computer. You could see that he was going to meet the challenge. He even put a movie on for my 3 kids to watch while he assisted me. He worked hard at resolving my problem and when he couldn't find it, he called in some backup. I was out of there in a minimal amount of time with a minimal amount of expense. This is what customer service is all about! I observed how he behaved with other customers and it was the same way. PC Outlet will be our computer store from now on!! The best service I have had anywhere in a long, long, time!
You have to use these guys!!!! I have moved twice with-in San Antonio and I could honestly not ask for better people and quality movers. Not only were they quick and efficient but they were good quality guys, careful with my belongings, and the cheapest price with a flat quote. Isaac is the owner and he works side-by-side with the other workers. They ask I sit back and just chill while they moved me. I watched them wrap my furniture in the truck with blankets they brought without being asked. When they came back in I asked, Why did you wrap them? Is it extra? The owner Isaac, laughed and said, "No, I am not going to charge you extra for just doing my job." I tell everyone I know to call Isaac and use this company. They are fast, lowest price, and a pleasure to work with.