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09/15/2017
By: Chester K.
Alamo Feline Health Center
Dr. Norsworthy and his staff have been treating my cats for ten years, and all have received excellent care. Treatments ranged from routine checkups to major hip and stomach surgeries, and all have come out well. I especially remember when our large Maine Coon had dislocated his hip, and we were fearful he would never walk right again. The cat healed perfectly, and months later one would never have known the injury had been so severe.Dr. Norsworthy has always been very proactive in recommending treatments and providing options for me, but ultimately the choices have been mine. Yes, some treatments are not cheap, but considering the staff and equipment needed, the educational updates, and the general clinic overhead, I do not feel charges are unreasonable at all. My cats have always interacted well with the doctor and his staff, and they are comfortable being there since it is only cats and no other animals. My complete faith and confidence is in Alamo Feline, and I would not consider going anywhere else.
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03/14/2015
By: Laura S.
Great Northwest Animal Hospital
I was referred here by a family member.now i know this is a vet office but there was dog pee in the middle of the floor in the lobby area.I did like the Vet,overall she is the reason that im giving 2 stars instead of 1 stars.what i absolutely did not like was how the redheaded male assistant smacked my dog in the nose for flinching or twitching when he got 3 back to back shots.I thought that was rudiculous and then he preceded to tell me that i should pick up that habit too of smacking his nose because of his behavior with nail clippers.on top of that they overcharge by $80-$200.why should 2 puppy booster shots cost $250 all together? I decided to go to ingram park animal hospital and am greatly satisfied with how they treated my dog and was more of a reasonable price compared to this place.do not take your dog here.i never write reviews but i felt this needed to be said
10/16/2016
By: Cynthia K.
Promised Land House Call Pet Euthanasia
I was so grateful for the kind, compassionate and caring service provided by Dr.Pittman and her husband, Derling. My sweet dog was 14 yrs old and could no longer get up. I knew the day was coming- but you will never be ready when it does. Promised Land made this very difficult and emotionally distressing process less traumatic for me and most importantly for my dear dog, Heather. My sweetheart was in her home, on her pillow in her favorite spot in front of the window. She was allowed to pass peacefully from this Earth in the place she was most comfortable. I loved my dog like a child. Dr. Pittman and Derling were so kind and gentle with my dear Heather. The service they provide is invaluable and I can't understand why anyone faced with this difficult decision would ever put their beloved pet through the trauma of spending their last moments in a vet's office.
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05/30/2016
By: Linda H.
Promised Land House Call Pet Euthanasia
Five stars is NOT ENOUGH for this Business. I PRAY you guys don't need this like I did yesterday, but I wanted to share in case you do. My 15 year old lab decided THIS was the weekend (yes a Holiday weekend) to die, and he could not even get up and walk. I will spare you all the details, but it was bad. I'm a RN and you guys KNOW how picky and critical Nurses can be. I found the link online and I called her. The Vet and her technician came to the house and helped my "Lucky" go Home comfortably and with dignity. On a scale of 1 and 10, she is absolutely a 20 with sincere and heart felt compassion.Just wanted to share so you will have a place to call when you need it for your pet so you won't go through the stress we did of not being sure we would find the RIGHT doctor. We ABSOLUTELY found and Angel on Earth.... Linda/RN
05/18/2008
By: sandyb1115
Leon Valley Veterinary Hospital
Office personnel were wonderful. I needed a Bordatello shot for our pup as my vet was closed and we were leaving our dog in a Doggie Spa for a few days. The girls took all the info and told me I could come right in as we were pressed for time. The young tech came out and she couldn't get the needle in our dog's neck so she gave it in the back. Our dog never even whimpers when our vet gives shots and if my husband hadn't been holding the dog's head she would have bit the girl. I really feel the girl needs a little more training both in giving shots and customer service. I hate to complain as the other girls were so pleasant and very helpful but this one really needed a attitude adjustment and more schooling.Thanks
07/23/2013
By: linhi47
Crestway Animal Clinic
I took my Schnauzer to get shots, and groomed. As well as our chihuaha. Dr. Nichols is great. He has such a great personality that it makes you feel right at home. Nancy, the groomer did a wonderful job on Toby, he was a bit of a mess!! Crestway Clinic is so caring. My Mother recently lost a beloved pet, Sparky. They handled the cremation and were so caring with my Mother. When she returned home, she said I feel so much better knowing they are handling everything for me. My Mother is 84 so needless to say I appreciated the extra attention they gave to her. I cannot say enough about this clinic and it's staff. They are the best. Thank You Guys so much. Linda Hill
11/12/2013
By: pitbullmom12
Marbach Road Animal Hospital
I see quite a few displeased customers. I am a vet tech that works here. Kat is definitely not a people person. I love seeing people ask for me to be their tech, or tell me they were happy I was working today. If there is a problem then you can always ask for another tech. I do apologize for any mistreatment by our staff. Dr. Young can be rough around the edges but he absolutely melts at the sight of any animal. Dr. Martin is a little different from him, by being more empathetic and chatty Kathy. But this is one of the best veterinary establishments I've seen and I've been in this practice for 1.5 years now. Just ask for Jami.
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09/07/2015
By: Esther H.
VitalPet Northwood Animal Hospital
You can't get better care than at this clinic. They treat your pets as if they were their own. From Ron, the assistant, to the great doctor that tends to their needs, you cannot do better. Have been to many vets with pets that I have had in the past and have never had a vet as fine as Dr Wood, compassionate, professional, and knowledgeable .You cannot find a better vet for your pets.
12/10/2016
By: Raymond H.
Marbach Road Animal Hospital
We have been utilizing this facility for years. Dr Young his Doctors and staff have been great. Dr Young has been absolutely the best at treating our Bulldog's Cullen and Tonja and showed such love when we brought Tonja in when he passed away. Christine rt the front desk is amazing and I am sure all the super employees here will ensure that appropriate customer service is conducted.
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12/08/2015
By: Sophia H.
Leon Valley Veterinary Hospital
I have a 10 month old Chihuahua mix. She got sick over the weekend so Monday morning I took her to Leon Valley veterinary hospital and they did an outstanding job with her. She had to stay the whole day in their care, each time I called to check on her they gave me a thorough update and reassured me that they were taking care of her. Great place to take your pet.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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