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07/31/2013
By: drewf123
Lone Star Carpet Care and Restoration
Unprofessional, Additional Surprise Charges, Poor Customer Service, Borderline Scam!First of all 2 Stars is generous...the only reason Lone Star Carpet Care and Restoration received any stars is because of the guys that actually did the work. I purchased this Groupon for $100, and it was supposed to be good for a basic carpet cleaning...or so I thought. I was given a time frame to have the carpets cleaned between 1pm-5pm. My family and I had already moved out of the area, so we were trying to coordinate our cleaning with our trip back to San Antonio...At 8am I called Paul at LSCC, and got his voice mail. I then sent him a text to confirm the appointment and time frame. 1pm came around and I still had not had any response to the missed call, nor the text message, so I called again and even sent an email(Emails and Texts are the appropriate channels to reach Paul, per Paul and his voice mail message). Still no response...My wife then called Paul once around 2pm, it went to voice mail. She immediately called back and Paul answered. Before Paul abruptly hung up on her, he was very impatient and lacking compassion for her and was not listening to her concern. We were aware of the time frame, but were only trying to verify that our appointment was still set. You see, we had already moved and had a 2 hour drive to get to the house that appointment was set for. We were only looking for a simple confirmation, but instead were met with hostility and absolutely no customer service. Once they arrived to clean the carpet, I was informed that beyond paying an additional $40 charge for stairs, that I would have to pay a $20 gratuity, Disposal fee, taxes...bringing the total to $117. This was not even including the $100 Groupon I already paid for. The total for the whole transaction was $217. This amount did not include special attention areas...it was a basic carpet cleaning! Definitely feel dooped and taken...Would not recommend EVER...It is too bad Paul is unprofessional, because his workers were kind and got the job done.
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03/04/2015
By: Iloveericsaenz ..
Atlas Chiropractic
I was hit by a car while crossing a crosswalk to reach a busstop as I don't drive. Without health insurance I was forced to seek the help of an attorney and was referred to Atlas chiropractic as they accepted my legal representation. Upon arriving the receptionist was helpful, but once I actually met the chiropractor I felt uncomfortable. She didn't talk to me about my leg sprain or explain anything about what was going to happen during my visit, and she was generally cold bordering on rude. Not sure if she was having a bad day, but I simply wanted to know about my health care. She told me to sit in another area where an assistant was, where the assistant hooked me up to the muscle stimulation machine which I didn't mark my consent for in the papers. Although I know this was part of the therapy for my sprained knee, I have never been involved in this sory of accident and would have preferred to be guided through my situation and made to feel at ease. If you are not the type of person to take interest in the care you are receiving this place would be good for you, but otherwise you will not be informed of what type of services you will be receiving. I am not returning.
07/26/2015
By: Jay G.
Bakhsh Chiropractic Clinic
My wife and I were in a car accident where we were hit from behind by a large truck. My wife suffered severe pain from neck, back and soft-tissue trauma (along with several bulging discs). After several months of physical therapy and several procedures at a pain management specialist with minimal results, we were referred to Dr. Bakhsh. The results were almost immediate. After going through at times almost unbearable pain for 6-8 months, my wife finally had pain relief as Dr. Bakhsh was able to diagnose what her other doctors had not and treat the actual problem and not just treat the pain. It took several treatments, but he was able to accomplish what we were starting to think would not be possible -- getting my wife on the road to feeling pain free again. Dr. Bakhsh listens to you, is not a clock watcher, and genuinely cares about his patients. I would highly recommend Dr. Bakhsh to anyone with similar back, neck or spinal pain, or anyone who has tried other doctors for pain management for any reason without getting the results they were hoping for. Finding Dr. Bakhsh was truly a blessing for our family.
08/05/2014
By: Mike n F.
Steam Master Cleaning Service
This company & it's employes offer great customer service. I called STEAM MASTER CLEANING and received same day service. I moved to SA into a rental property and the carpets were still dirty with stains from the last tenant. I would ask for Bryan Davenport as your technician because right away he knew what treatment to use for each stain. As far as the carpets, they felt new again and I'm very pleased with the service I received for a great price. Also I want to add that not only do they work on carpets but Bryan was able to restore my sofa that I had in storage and made it look and smell like new. I'm very happy the service I received and thank you Bryan for doing an excellent job!
04/15/2015
By: Wendy C.
Steam Master Cleaning Service
Jacob did an amazing job cleaning our sofa and love seat this morning.Thank you!!I had never used Steam Master Cleaning until today and I am so thankful that I did. I appreciate the fact that they call before getting to your home and when they get there the van and equiptment are in perfect condition and clean. Also, the emplyee is sharply dressed, professional and friendly.Another thing is that he didn't try to push me to buy all the "extras." He explained everything to me, I knew what I wanted and that is what I got. I will highly recommend Jacob and this company to everyone I know.
11/04/2016
By: Amanda L.
San Antonio Spine & Rehab
I was recently in a automobile accident that has definitely altered my way of life. It has been very frustrating and depressing. I was sent to the location on Woodcock Drive, which was not very a good experience. I was told they had a second location closer to my home. My first visit with Dr. Garcia exceeded my expectations. Dr. Garcia, Abby, Erik, Tanya and Linda have been amazing. They are truly empathetic to my situation. I would definitely recommend Dr. Garcia and his staff to my own family and patients in the future.
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12/22/2011
By: ssserdanstone
Amazing Carpet Care
I HIGHLY RECOMMEND AMAZING CARPET CARE! AS A MOTHER OF 4 BOY'S YOU CAN IMAGINE THE MESS THEY LEAVE & STAINS ON MY COUCHES & CARPET. THANKFULLY ME & MY FAMILY CAN DEPEND ON JEREMY TO GIVING US A PIECE OF MIND KNOWING HIS WORK IS DONE RIGHT & 100% BETTER, WITH PRICES THAT ARE REASONABLE & HIS CUSTOMER SERVICE IS VERY PROFESSIONAL. ONCE AGAIN THANK YOU JEREMY FOR ALL THESE YEAR'S OF YOUR WOUNDERFUL WORK. MAY GOD CONTINUE TO BLESS YOU WITH MANY MORE CUSTOMER'S :)
05/10/2016
By: Cody F.
Masters Touch Steam Cleaning
They were very attentive to all the spots that concerned us, and ensured we were satisfied with the level of cleanliness. I was very happy with the communication throughout the process. I was given a confirmation email on time and date, plus a call about 2 hours before our appointment. They were done early and so I was able to get them to the house sooner which was great. Definitely will used them again and will recommend them to others.
12/07/2012
By: missnaya
Lone Star Carpet Care and Restoration
AWESOME JOB! IT WAS FAST AND PROFESSIONAL! THEY REMOVED HARD STAINS! Honey let me tell you it was nice! Aside from fast friendly service it was little to no work we had 2 large rooms and a hall done and it smelled so great when it was done! I will definitely be using them again! We didn't have to move our couches far. just rearranged since we have a two story! Great service for a great price plus we had a coupon!
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07/20/2015
By: Tristan C.
Miller Chiropractic & Rehab
I can not praise these doctors enough. The 2 brothers, Dr. Miller (s) are amazing and definitely blessed by God with the power of healing and such a wonderful bedside manner. And, to top it off, their Medical Assistant, Maryanne is so friendly. You just get such a warm & welcoming feeling when you come in to this office. Highly recommend this group of professionals to ANYONE that needs therapy.
Tips & Advices
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Some models specialize in removing allergens from pet hair, while others may work better on tough stains. Some carpet cleaners can be bulky and require ample storage space. Other features you may want to consider for in a cleaning unit include: attachments that work on upholstery, stairs, bare floors, or small spaces; brushes; and a removable hose.
Renting is usually much cheaper than owning a machine or hiring a service. But not all rental units perform equally, some might require extra drying time or the use of special solvents that will cost more. - Renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Improperly drying carpet could allow harmful bacteria and mold to grow.
Yes. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. Ask questions if any detail about the quote is unclear.
Decide which method you want to use by taking into consideration not only cost, but how long the process will take from start to finish, including drying time. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.

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