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05/28/2017
By: Lacee L.
Michelle's Pet Salon
I took my friend's dog which is a pit bull mix and his little sister's dog which is some kind of chihuahua while he was in San Antonio for graduation from BMT. Driving up to the location, I was a little hesitant to leave the dogs just because of the outside appearance. I shook it off though, and gathered the two puppies to go in. My friend's dog happily begin to trot up to the place, until we got closer and she sniffed around a bit. She promptly dug in her heels and pulled out of the collar to get away. This only intensified my hesitation, but I told myself that she just smelled the other puppies and soap and stuff and was running away from a bath like any puppy would. I had to carry her in...and after getting inside the place she began to act very nervous and clingy. I just continued to tell myself that she just didn't want a bath. The staff was very nice to us, so I felt a little better and left them to go to his graduation. After my friend's graduation I picked up the doggies...they smelled much better and even had cute little bows tied around their necks. I payed then rushed off to meet his family at a restaurant to eat and reunite my friend with his puppy after 7 1/2 weeks of basic training. She acted like she was very tired and hot on the ride over...later when I told my friend's sister she pointed out that her tongue was very dry and cracked from what I imagine would be early symptoms of dehydration. I also noticed some red blotches on the pit bull mix puppy's belly, that looked like some sort of allergic reaction. When I asked my friend's family if they had seen it there before the appointment, they said they had not. Both of the dogs went to the bathroom immediately after I let them out of the vehicle, so I don't think that they were given water or taken to the bathroom during the 4 hours they were there. I don't necessarily think the puppies were severely mishandled or mistreated, but I would not recommend this location or take any puppy there again.
03/24/2012
By: karlly1
Helga's Pet Grooming Plus
First of all, they need to use spellcheck if they are going to be posting anything!! Secondly, they take their time alright!!! 10 hours is a long time to leave your pets at a groomers for any reason and I'm not sure they even took them out to potty or gave them water. There was no water in the kennels that I saw!!I took my three dogs in, two for grooming, one just for a bath at 9:30 am. I didn't get them back until nearly 7:30 pm (nearly 10 hours!!). They said they tried to call at 7 pm, but nothing came up on my cell phone from them at all and I was carrying it on me. One of the dogs still smells although they did a good job grooming them, but it was much more expensive for the dog (10 lbs) who just had the bath than listed on their website, $9, and then charged me $28 for him. They said he was "difficult," and tried to bite them, which I told them he might try, but since they ended up bathing him I don't know how difficult he could have been. I even offered to come get him and they said no. They charged me $48 each for my other two dogs although they were standard grooming and no problem at all according to them, so why wasn't I only charged $38 for each of them. When I asked about the higher charge, Helga informed me they like to take their time with each animal, yet I called at 5:40 pm and was told they were just starting one dog and then the other dog would be next. They close at 6 pm. Quite frankly I feel like I was overcharged because they overbooked for the day and my dogs were last in and last out and they had to stay past closing time to groom them so they charged me the "overtime" for their employees. I won't be going back to them.
05/12/2017
By: Barbara L.
Your Dogs Grooming Shop
I adopted my malti-poo, Rio, five years ago and for the past five years I've had him in just about every grooming shop in my area, including Petco and Petsmart and I've never been completely satisfied. That has changed. Last month I was searching for another shop and found 'Your Dog's Grooming Shop'. I decided to take a chance and figured he could do no worse that what I've received in the past. I've now found the perfect shop. I was dumbfounded when I picked my dog up the first time. He was done exactly the way I wanted and no one else had been able to achieve the look. Today marks the six week point and I just picked Rio up from his appointment. Perfection again! My little dog weighs 10 lbs, and has fur that is a cross between maltese and poodle so obviously I have no experience in other dog breeds. However, I would definitely recommend this shop to any pet owner. JR has been grooming for 30 years and it shows in the appearance of my little dog. His prices are reasonable also. I think the shop has moved as the address is now 6622 Seidel Road, SATX 78209
09/22/2013
By: suzanne.doironlucas
Miami Clips & Doggy Do's
I love this place. My dogs feared the big box store groomers, but all 3 now love going here. They obviously care about the animals and are always friendly. I was in the shop when a stray, badly matted dog was brought in and they had thoughtful, caring recommendations on how best to clean the dog up and what the new owner could realistically expect the outcome to be. I once inquired about shaving my older dog down for the summer to try help her beat the heat as well as cut down on shedding, but they wisely talked me out of it because it wasn't the best idea for her age and comfort. My experience has always been that they provide good and honest recommendations and my dogs and I are happy we found this friendly place...also, the prices seem very reasonable to me, which doesn't hurt.
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02/27/2015
By: Tina M.
Kelly's Doo Dawgie Grooming
I took my cocker spaniel to Kellys for the first time today. (2-26-15) I have taken my dog to another groomer since the day I got her. BUT due to the fact that I refuse to ever step foot in that vets office ever again, I had to change groomers. I was so impressed with my Chula when I picked her up. She was cut beautifully, had a ribbon around her neck, and had pink toenails!! I was also informed that she had a skintag. We've never known that before. Apparently the last groomer just shaved it off all the time. :( I would recommend Kelly to anyone who needs a groomer!!! She's very hands on with your pet!!!
08/07/2015
By: Tiara Y.
Polished Pups
Thank you Polished Pups for taking care of my Nala!! I normally groom my Nala myself but heard from a friend that I needed to try yall! I'll never go anywhere else or groom my nala myself again! Seriously yall if your looking for a great place to treat your pets Polished Pups is the place to be! It's extremely easy on the pocketbook if that's your concern as well. I strongly recommend you try the Full Spa Package it cones with like everything lol!!! I'm pretty sure of my Nala could talk she would ask to do it again every week lol! Thank you thank you thank you Polished Pups for an AMAZING experience!!!
10/29/2012
By: ppupsowner
Polished Pups
This is a message from the current owner of Polished Pups. The reviews below were written 3 and 4 years ago and occurred prior to our purchase of the company in December of 2009. The original owner that these reviews are directed at has had absolutely no association with Polished Pups since our purchased of the company. Today we have an excellent reputation and take pride in providing quality grooming and first rate customer service to our clients. If you have any questions please feel free to call us at 210-496-7877 and ask for Jamie.
04/23/2014
By: C D.
Lucky Dog Inc
This is a top notch grooming/boarding facility. The owner, Mike, has been in the grooming business for over 20 years. I have been taking my 18 year old poodle to him for 17+ years and have always been completely satisfied. I trust these people to take the best care of my pet possible. Since they have added a beautiful boarding/daycare facility, I will take advantage of that service, too.I have a new poodle who looks forward to a long future of outstanding service with Lucky Dog Pet Grooming and Boarding.
04/21/2012
By: kathie.sherman
Your Dogs Grooming Shop
Placido, the owner of this business was recognized as a national winning groomer. He and Jose, his assistant do great grooming. I am picky about who I let groom my labradoodles. Before making an appointment, I hung around to see another customer picking up their dog. They were VERY satisfied, and I could see Placido's love for this man's dog as they visited. If you want your dog to be groomed and loved by excellent groomers, this is the place to take your dog.
04/16/2014
By: Sabina F.
Helga's Pet Grooming Plus
Thank you for doing such a wonderful job on my foster dog! He came back looking and smelling great. I got my foster back within 3 hours. Their prices are slightly more than what I pay at Petsmart but Id gladly support a small business and pay a little more. Furthermore, they offered a discount for my foster dog so kudos for supporting rescue work! Ill be taking my two personal dogs to them in the future.
Tips & Advices
Some pet groomers have viewing areas where owners can sit and watch their pets being treated. Most prevent owners from being in the same room as the pet, however, as the owner's presence might cause the pet to become too excited.
Pets that cannot interact with strangers do not make good professional grooming candidates. Sometimes medication can help, but some groomers don't take animals that have been sedated. If a pet becomes too unruly, a groomer may end the session entirely.
It's best to fully vaccinate pets before bringing them to their first grooming appointment. Dogs should receive the DA2PPC vaccine, which stands for canine distemper, canine andenovirus type 2, canine parvovirus, and parainfluenza. It's also a good idea to vaccinate dogs against Bordedatella (aka “kennel cough”). In fact, New York City requires dogs receive both DAPP and Bordetella shots. Cats, meanwhile, should get the FVRCP vaccine: feline viral rhinotracheitis, calicivirus infection, and panleukopenia. In addition, all pets should be up to date on their rabies shots. Owners should wait at least 24 hours after getting their pet vaccinated before bringing it to the groomers.
Technically, there is no such thing as a pet that is too old for a professional groomer. In fact, older pets with joint or mobility issues often can't groom themselves and need someone else to clean them. However, pets that are blind, deaf, or have serious medical issues might not do well at a groomer, especially if the person is inexperienced. Owners should feel free to ask potential groomers about their understanding of elderly pet issues. Often, older pets will exhibit puppy-like behavior and squirm or yelp during grooming. Alternatively, they might not be able to stand for long periods of time. As such, grooming an older pet usually takes more time than grooming a young one.
Puppies and kittens should be at least 10 weeks old before their first professional grooming session. They should be used to being gently handled by strangers and comfortable being separated from their owners for a few hours at a time.

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