Johnson Center in San Antonio, TX with Reviews -
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By: Brandy B.
Ihcs Residential Inc.
Biggest joke of a group home setting imaginable. Negligence is rampant. Abuse is present. Worst possible facility you can put your elderly, dementia and Alzheimer's laden, and/or disabled family members. Clients are fed a protein-less breakfast, their lunch is served at an adult daycare five days a week, daily snacks consist of popsicles, stale cookies, etc that lack any nutritional value, and dinners of over cooked pork chops (that look like burnt, dry slabs of ham), beef items such as stroganoff that resemble vomit, and luke warm vegetables and carbs are regularly featured. Patients with diabetes cannot eat with the remainder of the client housemates if they have not been adequately administered necessary insulin. Clients regularly have to wait one or more hours after the remaining housemates have been fed to eat their meal, once necessary insulin has been administered, and often are left to dine alone. Forget quenching your thirst, as clients are not provided with more than 2-4oz of water at a time throughout the day. Dehydration and constipation are a regular client complaint. Client concerns are expressed via TEXT MESSAGE to client family representative or power of attorney, only after an issue has become serious. On more than one occasion, my family member was NOT FED A SINGLE MEAL, as the staff claimed that there were orders not to feed her, however such orders did not exist. Copies of client folder revealed no such orders exist, however director Gayle Washington continued to claim that they did. The director is unprofessional, and lacks ANY compassion, or empathy for her clientele and their families. We had to seek legal intervention to collect the remainder of our loved one's belongings after the director did not show up THREE SEPARATE TIMES that we arranged to meet to obtain the remaining items. This is not how things should be run. They have been reported to every single agency in the state, and will hopefully be shut down sooner than later.
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By: Paul M.
Precision Surgical Services,LLC
Very knowledgeable and very professional staff. Highly recommended to any surgical practice needing good reliable help.-Neuro Spine Practice
By: Malcolm H.
North Frost Center LTD
Great Beautiful Building with covered parking and excellent access.
By: Chelle S.
Cardinal Senior Care of San Antonio, TX
Where do I start... I would never put my love one in this type of environment never the less work for this company. They're short of staff all the time therefore they can't provide for the clients. Courtney who works under Natalie don't have a clue of what she's doing they lack communications within the three of them. They give the clients anyone off the streets just to fill in a position, they have a high turnover rate with employee and clients. They're infamous for lying in trying to cover it up. They always looking for help or clients on indeed in the newspaper because they're unorganized and unprofessional senior care in San Antonio. Hope this help

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