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09/09/2011
By: tammydog
Smiles R Us
I cannot say enough GREAT things about this dental office. Let me explain, so I had a few hours off from work one day (very rare) and I walked into the dental office right next door first (Castle Dental). Okay, so when I walked into castle, there were 4 people at the counter and not even ONE of them greeted me. I told them that my tooth was broken and they rudely handed me a clipboard. When I gave the info back they said it would be about 45 minutes and they would not be able to fix the tooth and clean my teeth in the same day. So, I told them I’d be right back - BEST DECISION I EVER MADE!!! I walked outside and like a guiding light saw 'Smiles R Us'. So, I thought, what the heck, and I went in. OMGosh, the staff greeted me and were SO NICE that I felt at home immediately. In fact, I was back in a room having x-rays done within 5 minutes!!! Can you believe it? Walked in off the street and within 5 minutes I was already being treated! Wow. So, then Dr. Irma Cantu came in and she was one of the NICEST people I have ever met in my life. I'm not kidding! She was extremely Professional and explained everything to me! (see I wasn't used to that - I've been seeing dentists for 30+ years and NEVER have they spent more than a minute with me before firing up the drill and then I would have to ask the other dentist, step by step 'What are you doing now' because they never told me anything!). However, this is NOT the experience that Dr. Cantu came me. To make a long story short, I got a root canal that day. My broken tooth had an abscess on it and she took care of it right away. AND I explained about how difficult it is to get out of work and the Staff were so understanding and NICE that they took the time to do a deep root scaling and cleaning. ALL IN THE SAME DAY! Um, the other dental place with the rude people (Castle/Monarch Dental) could care less about me or my pain. But see, they CARE! They really do. I could not stop telling them how much I appreciated their kindness and how much I immediately felt right at home (before visiting Smiles R Us, I had Never felt this way at a dentist office). Dr. Irma Cantu is Amazing (not to mention she has BEAUTIFUL teeth! lol). Anyway, today I went for a polishing of my teeth and to put in my crown. Completely PainLESS!!! Oh, and I can't forget the most important fact that is making me write this review - The day I got my root canal done - the next day when I woke up I was expecting horrible pain because my LAST dentist used to do root canals on me and I always felt like a jack hammer had been on my jaw bone. ANYWAY, the next day after the root canal (by Dr. Irma Cantu), THERE WAS ZERO PAIN. I mean NO PAIN!!! I am recommending her to ALL of my Friends and Family! My husband has already been there and is getting his upper partial. He hates dentists, but he Loved Dr. Cantu also!!! Rock On, Dr. Irma - YOU ARE THE BEST!!!! Signed, a customer for life! Sharon Reynolds, San Antonio, TX
10/13/2014
By: Nick A.
San Antonio Surgical Arts
I've no idea what happened with the other reviews, but my experience here was wonderful. The office was clean and equipment was state of the art. Doctor Michael Castillo (may have miss spelled his first name) was nice, and explained my options pre and post treatment. The anesthesiologist did their job wonderfully, I could've walked out of the office had I needed to, though they wheeled me out in a wheelchair to a convenient loading dock and even offered me assistance getting into the truck. In a previous experience at a Colorado doctor getting my wisdom teeth removed, I started waking up halfway home, apparently attempted to get out of the car, and was seeing stacks of everything floating above themselves. Here, I woke up in the chair in my right mind, and was %100 besides the loopiness from the intravenous painkiller. Pain my ***, saer123, first pain came when I tried to not take the vicodin. My treatment plan explained everything I needed to do to avoid infection, and despite my ignoring the warnings not to smoke, am having no issues whatsoever. To respond to 'psychopathic', I was shown not only the infection i knew of from my regular dentist, but a second starting up, and both were treated. I was shown the x-rays, (which were taken by a cool 360 degree x-ray machine) and he even pointed out the infections and circled them with a light board type highlighting tool to help clarify everything. Now, I made the appointment for a consultation, but they completed that, then offered to do the surgery that day, and had it all COMPLETED WITH ME OUT THE DOOR BY MY SCHEDULED APPOINTMENT TIME. Wonderful, talk about timely. If you need dental surgery, i would highly recommend this location, or at least Dr.Castillo. Oh, and they called to make sure everything was doing well a couple days after my surgery. Let you suffer my foot.
03/21/2013
By: melissa.s.mueller
Practical Approach Pediatrics, Pediatric Dentistry & Pediatric Urgent Care
AMAZING EXPERIENCE!HAVING MOVED TO SAN ANTONIO A FEW MONTHS AGO WAS NOT AN EASY TRANSITION, BUT FINDING A PEDIATRICIAN AND DENTIST FOR MY BOYS WAS WHAT WORRIED ME THE MOST. WE FOUND OUT ABOUT PRACTICAL APPROACH PEDIATRICS AND PEDIATRIC DENTISTRY AND I ASSURE YOU IT WAS BY FAR THE BEST EXPERIENCE EVER. MY BOYS ENJOYED THEIR VISITS WITH BOTH THE DOCTORS AND EVEN TOLD OUR RELATIVES ABOUT THEIR EXPERIENCE AT THE CLINIC. I ADMIRED THE FACT THAT THE DOCTORS AND STAFF EXPLAINED TO MY BOYS WHAT PROCEDURES/TREATMENTS THEY WERE GOING TO PERFORM ON THEM (ONE EXAMPLE: VITALS - MY BOYS WERE GETTING READY TO CRY WHEN IT WAS EXPLAINED TO THEM THAT THE CUFF WAS JUST GOING TO CHECK THEIR MUSCLES…I KNOW THAT IS NOT TRUE BUT TO A 4 YEAR OLD CHILD THAT MAKES A DIFFERENCE). NOW I DO NOT HAVE TO WORRY ABOUT MY BOYS BEING AFRAID OF GOING FOR ANOTHER VISIT. **DR. (MR) ADETONA- IF IT WERE UP TO MY BOYS THEY WOULD GO VISIT YOU EVERYDAY FOR MINOR BUMPS AND BRUISES THAT THEY GET. THANK YOU FOR MAKING SURE THAT MY BOYS STAY HEALTHY.**DR. (MRS) ADETONA- MY BOYS LOVE YOUR HUGS WHEN THEY SEE YOU. THANK YOU FOR EXPLAINING TO THEM (AND MYSELF) THE IMPORTANCE OF DENTAL HYGIENE, THEY REMIND ME TO MAKE SURE TO BRUSH THEIR TEETH PROPERLY.**STAFF- I HAVE NEVER MET SUCH FRIENDLY, CONSIDERATE AND CARING INDIVIDUALS. THANK YOU FOR HELPING CARE FOR MY BOYS AND KEEPING ONE OCCUPIED WHILE THE OTHER IS GETTING THEIR VACCINES OR BLOOD DRAWN.**I COULD NOT HAVE ASKED FOR A BETTER EXPERIENCE AND SUCH LOVING AND CARING INDIVIDUALS AS EACH ONE OF YOU.**
03/18/2014
By: Jennifer N.
San Antonio Surgical Arts
I am phobic about dentists and while I will never say I enjoyed going to a dentist I can say that after trying various dentists over 47 years of my life none has been as fantastic as Dr. Pham. I am in SA for a few weeks visiting family and broke a tooth. Knowing that the root would have to be removed I tried putting it off until I got home. Didn't work. Massive infection and pain. Made an appointment (in tears) with Dr. Pham's office. They saw me promptly, were very gentle and caring, did not embarrass me or condescend to me, although I realize how difficult a ptsd patient can be. X-Rays and an exam for $50 (a special running at this time) which is pretty much unheard of. Extraction, nitrous oxide, local anesthetic and prescription for $231. (Please note that these prices were based on my dental nee.ds at the time and I have NO idea what any other patient's cost would be) Plus, since I was paying cash was given an additional 15% discount. From paperwork to payment Dr. Pham's office was caring, professional, patient and helpful. I will be coming up to SA for all my dental treatment from now on. Luckily I only live in Corpus Christi and believe me 120+ miles is NOTHING when Dr. Pham will be taking care of me.ALSO - keeping it all in the family, the Pham Family Pharmacy (say that 3 times fast) is less than a block away and my prescription was filled in less than 10 minutes. All in all, the PHAM family made my day a thousand times better.
12/20/2014
By: Medinas@satx.rr.com M.
Estrada's Roofing
I called Estrada's Roofing, LLC for a roof leak. It was so bad I had buckets inside to catch the water coming in the house. I started looking for a roofing company and started checking reviews as we are senior citizens and we did not want to be taken advantage of. I only found one company with continuous 5-star reviews and that was Mr. Ralph Estrada's company. We have never encountered anyone like Mr. Estrada. When I called his number, he answered and came over to give us an estimate that same day. When he arrived he got on the roof, took pictures and showed us what the problem was. He quoted us a very reasonable estimate, so we scheduled a day for him to start the job. Then the weather turned on us. Unexpectedly, Mr. Estrada calls and said he would like to start the job right away since we were going to get more rain. He and his crew started and finished the job within a few hours, took pictures of the finished job and everything looked absolutely great.We highly recommend Estrada's Roofing, LLC with Mr. Ralph Estrada, owner. We are anticipating working with Mr. Estrada in the new year for another project.If we could give this review 10 stars, we would. Mr. Estrada's company is reliable, professional and very affordable.
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10/06/2016
By: Lizzie S.
Practical Approach Pediatrics, Pediatric Dentistry & Pediatric Urgent Care
When I became pregnant with my first child, I knew that picking a pediatrician was going to be a very important decision for my husband and me. We selected Dr Adetona and his team at Practical Approach Pediatrics and Pediatric dentistry after a formal interview and receiving a strong recommendation from friends. I trusted that we were putting the health of our child in very capable and caring hands from day one. What we have received in terms of care and relationship from this practice has exceeded every expectation-- including many I never knew I could or should have in a health care provider. We receive honest, ethical, and gentle service from every member of the team every time we enter the practice. They take the time and care necessary to help my daughter and us feel comfortable, to answer all of our questions, and anticipate our needs. We are so grateful to have one place for checkups, dental, and urgent care-- and feel so safe knowing that we can get this level of care from a reliable, friendly place when we need it most. My husband and I highly recommend this practice to you and feel confident that your children will receive the best medical care there is to offer.
10/09/2015
By: Ken J.
3G Roofing
I recently incurred a lot of damage to my roof, windows, vents, garage, facia, and other areas of my house. All caused from a recent hail storm. It was bad. I saw one of 3G's yard signs in a neighbor's yard in the next block over where their men were working. I gave them a call. Scott Saltz took the call and scheduled an appointment to offer an estimate of cost of repair. Scott met with me and did an outstanding job of explaining the damages to my house. He pointed out what had to be done to repair and to restore to like new condition all of the damage. He was patient and knowledgable about what had to be done and pointed out alternatives where we could save money and improve the quality of my house. We agreed to contract and get started. After the work started, Scott called or stopped by every day to make sure we were happy with the progress of the work and the workers. The follow up was fantastic. The job was finished on time and the work was excellent. Scott came by to inspect the job and to make sure that we were a satisfied customer. We definitely are. Scott Saltz and 3G Roofing should be at the top of your list for home repair.
06/01/2017
By: Ruby A.
Kool Smiles
I am eager to boast about my first-class experience at my local Kool Smiles I had recently. As soon as I walked through the doors, the beautiful front desk girls greeted me so politely and left me almost in shock that I did not have to wait to be called to the consult room as soon as I signed in. I didn't even get the chance to take a Snapchat selfie before I went in for my regular cleaning. The dental Assistant, Maria Hernandez, took my x-rays so gently and quickly. She sat me down in my chair and beside me was the hygienist ready to clean my pearly whites. After my cleaning, my dentist Dr. Razai gave me a full exam and she even fit me in the schedule to take care of my cavities the same day! I was beyond pleased with this procedure. She took off piles of glue my past orthodontist had accidentally left on my back molars. I can finally bite correctly, and my jaw no longer bothers me. I am profoundly appreciative I found a dental team that treats me like family. My experience was stellar from beginning to end, and I'm sure I am not the only patient to have received this level of care. Thank you, Kool Smiles McCreless office!
06/05/2013
By: betty.eagan.9
Rolands Roofing
Roland's Roofing has redeemed themselves. Veronica called back and was extremely nice and helpful. She let me know that Robert would be able to make the appointment between 4:00 and 5:00 p.m. Robert was great. He's very knowledgeable, let me know what did or did not need to be done, and showed me pictures of the roof. Kudos to Veronica and Robert, who know what good customer service should be! Thanks!!Eariler today I wrote -- So, my appointment today for a quote for doing a permanent fix on my roof was from noon - 2:00 p.m. This appt. was scheduled a couple of weeks ago. I even called the office this morning to confirm it. At 2:10 p.m., I called the office back, only to discover that my appointment would not take place today. Plus, someone inthe office thought that it was a good idea to call the second phone # listed on the account and leave a message (my cell phone), instead of calling the primary home number on my account, which I was clearly at because I was waiting for Roland's Roofing to show up. Anyway, it should not be this difficult to have someone give me a quote for work that I am willing to pay for!
07/02/2013
By: officestaff01
Brett Mueller DDS
Dr. Banker is a upstanding pediatric dental provider. I have a son with Austism which requires special needs and a understanding staff. Her office has always provided him with such care and empathy, as well as, all of my children. They have always scheduled him in the times that suited him best. Their office is always clean and respectable upon entrance. As, an medical office employee, please understand there are guidleines for cancellations and no show's appointments in every office. Also, in every situation there are two comprising situations that should be considered and it is a shame that slanderous comments can be made without any truths or investigation into that situation. I would highly recommend Dr. Banker and staff to anyone who has children and also special needs children that require that extra TLC.
Tips & Advices
  • If a tooth decays and the nerves or pulp (soft internal tissue which helps teeth develop) become inflamed or infected
  • If a tooth is cracked or broken and nerves are exposed
This generally depends on any specific issues you wish to address with your teeth. There are toothpastes designed to whiten teeth, fight cavities, decrease sensitivity, prevent bad breath, resist gingivitis, and those specific to children (with lower fluoride content). There are also toothpastes that offer “complete” protection by combining aspects of many of the above toothpastes.
It’s recommended to get a professional cleaning at least two times per year.
  • Desensitizing toothpaste numbs the nerves in the teeth that can cause discomfort.
  • Mouth guard can protect against grinding teeth during sleep.
  • Fluoride treatment can be applied by dentists to sensitive areas to numb teeth and strengthen enamel.
  • Root canal can treat problems in a tooth’s core.
  • Surgical gum graft where a piece of gum tissue is removed from a section of the mouth to cover an exposed root.
Not everyone needs to have their wisdom teeth removed, but there are certain signs that can help you and your doctor determine if yours should be:
  • Wisdom teeth are pushing other teeth around, causing pain and misalignment
  • Cysts form around newly emerged wisdom teeth, causing jaw damage
  • Gums get inflamed and swollen, causing cavities and pain
  • Doctor determine from x-rays that wisdom teeth will cause problems in the near future

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