I cannot say enough GREAT things about this dental office. Let me explain, so I had a few hours off from work one day (very rare) and I walked into the dental office right next door first (Castle Dental). Okay, so when I walked into castle, there were 4 people at the counter and not even ONE of them greeted me. I told them that my tooth was broken and they rudely handed me a clipboard. When I gave the info back they said it would be about 45 minutes and they would not be able to fix the tooth and clean my teeth in the same day. So, I told them I’d be right back - BEST DECISION I EVER MADE!!! I walked outside and like a guiding light saw 'Smiles R Us'. So, I thought, what the heck, and I went in. OMGosh, the staff greeted me and were SO NICE that I felt at home immediately. In fact, I was back in a room having x-rays done within 5 minutes!!! Can you believe it? Walked in off the street and within 5 minutes I was already being treated! Wow. So, then Dr. Irma Cantu came in and she was one of the NICEST people I have ever met in my life. I'm not kidding! She was extremely Professional and explained everything to me! (see I wasn't used to that - I've been seeing dentists for 30+ years and NEVER have they spent more than a minute with me before firing up the drill and then I would have to ask the other dentist, step by step 'What are you doing now' because they never told me anything!). However, this is NOT the experience that Dr. Cantu came me. To make a long story short, I got a root canal that day. My broken tooth had an abscess on it and she took care of it right away. AND I explained about how difficult it is to get out of work and the Staff were so understanding and NICE that they took the time to do a deep root scaling and cleaning. ALL IN THE SAME DAY! Um, the other dental place with the rude people (Castle/Monarch Dental) could care less about me or my pain. But see, they CARE! They really do. I could not stop telling them how much I appreciated their kindness and how much I immediately felt right at home (before visiting Smiles R Us, I had Never felt this way at a dentist office). Dr. Irma Cantu is Amazing (not to mention she has BEAUTIFUL teeth! lol). Anyway, today I went for a polishing of my teeth and to put in my crown. Completely PainLESS!!! Oh, and I can't forget the most important fact that is making me write this review - The day I got my root canal done - the next day when I woke up I was expecting horrible pain because my LAST dentist used to do root canals on me and I always felt like a jack hammer had been on my jaw bone. ANYWAY, the next day after the root canal (by Dr. Irma Cantu), THERE WAS ZERO PAIN. I mean NO PAIN!!! I am recommending her to ALL of my Friends and Family! My husband has already been there and is getting his upper partial. He hates dentists, but he Loved Dr. Cantu also!!! Rock On, Dr. Irma - YOU ARE THE BEST!!!! Signed, a customer for life! Sharon Reynolds, San Antonio, TX
San Antonio Surgical Arts
I've no idea what happened with the other reviews, but my experience here was wonderful. The office was clean and equipment was state of the art. Doctor Michael Castillo (may have miss spelled his first name) was nice, and explained my options pre and post treatment. The anesthesiologist did their job wonderfully, I could've walked out of the office had I needed to, though they wheeled me out in a wheelchair to a convenient loading dock and even offered me assistance getting into the truck. In a previous experience at a Colorado doctor getting my wisdom teeth removed, I started waking up halfway home, apparently attempted to get out of the car, and was seeing stacks of everything floating above themselves. Here, I woke up in the chair in my right mind, and was %100 besides the loopiness from the intravenous painkiller. Pain my ***, saer123, first pain came when I tried to not take the vicodin. My treatment plan explained everything I needed to do to avoid infection, and despite my ignoring the warnings not to smoke, am having no issues whatsoever. To respond to 'psychopathic', I was shown not only the infection i knew of from my regular dentist, but a second starting up, and both were treated. I was shown the x-rays, (which were taken by a cool 360 degree x-ray machine) and he even pointed out the infections and circled them with a light board type highlighting tool to help clarify everything. Now, I made the appointment for a consultation, but they completed that, then offered to do the surgery that day, and had it all COMPLETED WITH ME OUT THE DOOR BY MY SCHEDULED APPOINTMENT TIME. Wonderful, talk about timely. If you need dental surgery, i would highly recommend this location, or at least Dr.Castillo. Oh, and they called to make sure everything was doing well a couple days after my surgery. Let you suffer my foot.
San Antonio Surgical Arts
I am phobic about dentists and while I will never say I enjoyed going to a dentist I can say that after trying various dentists over 47 years of my life none has been as fantastic as Dr. Pham. I am in SA for a few weeks visiting family and broke a tooth. Knowing that the root would have to be removed I tried putting it off until I got home. Didn't work. Massive infection and pain. Made an appointment (in tears) with Dr. Pham's office. They saw me promptly, were very gentle and caring, did not embarrass me or condescend to me, although I realize how difficult a ptsd patient can be. X-Rays and an exam for $50 (a special running at this time) which is pretty much unheard of. Extraction, nitrous oxide, local anesthetic and prescription for $231. (Please note that these prices were based on my dental nee.ds at the time and I have NO idea what any other patient's cost would be) Plus, since I was paying cash was given an additional 15% discount. From paperwork to payment Dr. Pham's office was caring, professional, patient and helpful. I will be coming up to SA for all my dental treatment from now on. Luckily I only live in Corpus Christi and believe me 120+ miles is NOTHING when Dr. Pham will be taking care of me.ALSO - keeping it all in the family, the Pham Family Pharmacy (say that 3 times fast) is less than a block away and my prescription was filled in less than 10 minutes. All in all, the PHAM family made my day a thousand times better.
Practical Approach Pediatrics, Pediatric Dentistry & Pediatric Urgent Care
When I became pregnant with my first child, I knew that picking a pediatrician was going to be a very important decision for my husband and me. We selected Dr Adetona and his team at Practical Approach Pediatrics and Pediatric dentistry after a formal interview and receiving a strong recommendation from friends. I trusted that we were putting the health of our child in very capable and caring hands from day one. What we have received in terms of care and relationship from this practice has exceeded every expectation-- including many I never knew I could or should have in a health care provider. We receive honest, ethical, and gentle service from every member of the team every time we enter the practice. They take the time and care necessary to help my daughter and us feel comfortable, to answer all of our questions, and anticipate our needs. We are so grateful to have one place for checkups, dental, and urgent care-- and feel so safe knowing that we can get this level of care from a reliable, friendly place when we need it most. My husband and I highly recommend this practice to you and feel confident that your children will receive the best medical care there is to offer.
I am eager to boast about my first-class experience at my local Kool Smiles I had recently. As soon as I walked through the doors, the beautiful front desk girls greeted me so politely and left me almost in shock that I did not have to wait to be called to the consult room as soon as I signed in. I didn't even get the chance to take a Snapchat selfie before I went in for my regular cleaning. The dental Assistant, Maria Hernandez, took my x-rays so gently and quickly. She sat me down in my chair and beside me was the hygienist ready to clean my pearly whites. After my cleaning, my dentist Dr. Razai gave me a full exam and she even fit me in the schedule to take care of my cavities the same day! I was beyond pleased with this procedure. She took off piles of glue my past orthodontist had accidentally left on my back molars. I can finally bite correctly, and my jaw no longer bothers me. I am profoundly appreciative I found a dental team that treats me like family. My experience was stellar from beginning to end, and I'm sure I am not the only patient to have received this level of care. Thank you, Kool Smiles McCreless office!
If you need Dental work done at a fraction of the cost, I highly reccomend this place, you may wait a little while in the lobby, but its DEFINATELY WORTH IT! The staff is friendly and helpful, Dr J does AMAZING WORK! He and his staff have changed my life in a very positive way Im so satified there isnt enough stars to give! I love the way i look, Dr J took his time with me and found out what i like and how i wanted my teeth to look, after my extractions, the healing was very quick, no problems.. I instantly felt I was in good hands, Im so happy with my new smile, and I cant believe I could afford it! This is THE place to go for great, affordable, dependable, QUALITY dentures partials and extractions! I have both a partial and an upper denture, and I love my mouth lol, I just wish I didnt wait so long... Leslie at the front desk is funny and a very happy person he puts you in a good mood! And Dr J is very nice down to earth, well rounded person, I always felt comfortable in his gentle care... this place is the best place to go trust me! Thank you Dr.J and staff! You guys are awesome!!!!
Dr. Banker is a upstanding pediatric dental provider. I have a son with Austism which requires special needs and a understanding staff. Her office has always provided him with such care and empathy, as well as, all of my children. They have always scheduled him in the times that suited him best. Their office is always clean and respectable upon entrance. As, an medical office employee, please understand there are guidleines for cancellations and no show's appointments in every office. Also, in every situation there are two comprising situations that should be considered and it is a shame that slanderous comments can be made without any truths or investigation into that situation. I would highly recommend Dr. Banker and staff to anyone who has children and also special needs children that require that extra TLC.
With having 3 children, it is very convenient being able to have all 3 of them seen at once. I absolutely love Dr Razai, but Dr. Karan is also awesome they know their stuff and their great with kids. The very first time I went there was another dentist there that was just plain evil, when I intentionally missed that next 6 month appt, the staff called me and informed me she was gone and that we would get a much better dentist. I have been a loyal customer now for 4 years and even though I have since moved 45 minutes away I still take my babies there because I trust their judgment, care and opinions. I personally love all of the assistants, and dental hygienist the front office staff can seem kind of cold but I'm a talker so they have learned to just smile and laugh along, meaning they can be good sports too.