01/29/2014
By: Carolla M.
Nature's Own Services
I was having a major pest control problem and after I was recommended this company I decided to give it a try. I made a service call and spoke with the office manager Amanda Romero and she was very friendly and very professional. They are willing to come at any time of the day even weekends. We set up a date and time and she gave me specific instructions so when they come they can get right to work quick and easy. I thought that was great that she gave me instructions because most businesses don't tell you anything until they get there and then you waste a good 30 minutes. When the guy got to my place he was very friendly and did his work. It didn't take long but from what I saw he was very professional and knew what he was doing. After he was done with his work he asked if there were any other problems that he can take care of for me. I was surprised because other businesses just go in do their work and leave. Before he left he says if I was having any problems please to contact them immediately so they can take care of the problem. A few days later the manager called to make sure if everything was going okay. Great customer service they truly care about their customers. I will for sure use them again. My pest problem has not continued since they have done their service. I strongly recommend this company to everyone. They truly go over and beyond to help, serve and satisfy their customers. Well done!
03/07/2017
By: Gerry D.
Aptive Environmental
My name is Gerry D. and I am one of your customers. Yesterday as I was working in my garage I saw a rat crawling along the side wall and I immediately called Aptive to have a technician come treat the area. Aptive typically comes every quarter, but also provides on-demand services as needed. I was told my technician (Mark M.) could come by the next day between 3 and 5 p.m. Mark showed up promptly at 3 p.m. He inspected the garage for droppings and told me there were none, which was a good sign. He mentioned that rats typically scout homes and garages for food and shelter and that is likely what happened. He inspected the back yard and actually found a dead rat. I told him my dog must have gotten to him. He picked up the dead rat and disposed of it. He also placed two traps along the sides of our garage door and explained what to do if they should capture another rat. Mark M. has now come by our house 3 to 4 times and has always been outstanding, courteous, and thorough when treating our home. My wife and I sincerely appreciate his level of professionalism.
08/29/2014
By: Brandon S.
Alterra Pest Control
Sebastian L. was AWESOME he was ahead of schedule which worked out perfect for me. He came and did a great job very friendly and social. Even though he was ahead of schedule, he took his time, and didn't rush to get to his next stop. We talked shop and he listened as i rambled on about the remodel i did in my kitchen, he gave me some ideas to add on to it. He could have been like Im here to do my job and thats is, but he took the time to do his job and spare a few minutes talking which is a good thing in this fast paced world. He offered to be my regular tech which I will gladly accept. The last guy who came was good too, and he mentioned to write a review for him if i thought he did good. I didn't get around to it so i apologize to him for that. Sebastion didn't bring it up to get me to do it when he was done he was ready to leave. I asked him about it so i could give him a good review. So hope his boss see's this and see's how the little things can make a world of difference. Great job Sebastian L.
04/28/2016
By: Gabriella R.
Aptive Environmental
I am truly impressed with the service I received from Aptive. The Service professionals Nic and Mike arrived at my home earlier than the projected appointment time (which I certainly did not mind at all) and they went ahead and inspected the exterior of the home before they got started on the job, Nic and Mike consulted me with a plan that would be most effective for my pest control needs and were able to provide service in a very professional and timely manner. Nic and Mike even offered to do pest control on the inside of my home complimentary to the service which I was extremely impressed by and am VERY thankful for. Nic and Mike went over the protection plan and how the subscription/contract would work and assured me that if I had any concerns at all, I could let them know and they would solve it in the best manner possible. I am very pleased that I decided to join the Aptive family as a customer and look forward to keeping my home pest-free with this effective and delightful team!
03/20/2013
By: nikkimart
EcoShield Pest Control
Im unsure about the other reviews, however i was approached by Ryan from ecoshield and i was impressed by the knowledge and courteous manner in which he was intentive with my pest issues. I promptly contacted him about starting service with them. Today he and the Specalist came promptly at the time discussed and they got to work. I must say i was v ery impressed at the courtsey and efficient way they provided service. My specalist were Phil and Tyler. Service was thorough . Specalist were attentive to my needs. Specalist even scoped out a scorpin lingering on my patio sliced him up in order to keep from harming me and my pets. Thanks Guys! Job well done! By the way payment for the bi monthly service was counsuled on pthe day of inqury and the day of service.
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06/10/2015
By: Jennifer F.
Alterra Pest Control
We've had intentions to resume pest control service at our home since we purchased it and we initially were going to go with the company that the previous homeowners used. However, they charged EXTRA for flea treatment?! Alterra literrally fell from the sky the day after my husband and I discussed pest control service and we signed up a few days ago because they did not charge extra for flea treatment. Glenn came over last night for our first treatment and he was extremely helpful. He explained the service and was able to answer any questions we had. Even if we were his last home for the day, he was not rushed and we feel he did his job thoroughly! We hope Glenn is our regular service professional!
06/29/2017
By: Benny S.
Aptive Environmental
Carlton P. arrived at my home as scheduled. He introduced himself and explained what he was going to do. He asked if we were having any pest issues. After listening to my concerns, he told me how he would be treating the yard and interior of my home. He told me what to do with our pets to keep them safe and went to work. He was very thorough with treating the entire property and upon completion explained the invoice and said if we had any problems with pests within thirty days to call Aptive and he would come back to treat the area again "free of charge". I was completely satisfied with this service and have not had pest problems. Thanks Carlton.
06/08/2017
By: Ty C.
Aptive Environmental
Today Jeremy & Paul both did a fantastic job on our property! Our home is also a licensed home daycare for children & Jeremy took extra care to treat the children's play area with great detail . He even took it upon himself to ensure all the gates to the property we securely locked which was outstanding and very thoughtful. They both made sure there were no children home during the treatments and did an excellent job teaming up since the property has a lot of ground to cover inside and out. I was very impressed with how professional & kind they were. Thank you so much for doing a great job! Ty Colvin, Helotes Stay & Play Specialty Childcare
01/29/2016
By: Diane M.
Alterra Pest Control
Dorian came to my house this AM and sprayed my yard! Such a warm and personable gentleman! I have always had great services from your company since we started! I told Dorian we were putting our house up for sale because we want to downsize our property size! We have been here 23 yrs. and have enjoyed every moment! We would like to keep your service once we find where we will establish a home. I will also pass on your name to new residence that will love our home as much as we did! Thank you Dorian you are great! There are some new residence that have moved in to the neighborhood, so go get them! Good luck!
05/16/2013
By: stevenp.
Alterra Pest Control
Great work done by Felipe Linares! Very thorough, polite and courteous guy to work with. You can tell he's dedicated to his job and wanting to give his company the best reputation possible. He was very detailed in explaining what would be done today, what will happen in the next 30 days and what will be happening in the distant future. He didn't rush at all. He took his time and made sure he got everywhere he could. I will definitely be using this service for a long time, referring to anyone I know with a home, and asking for him to do the work personally every time!Thanks for the hard work!
Tips & Advices
Ask your pest control company about no-kill traps you can use if you want to get mice, rabbits, opossums or other furry creatures out of your house without harming them.
Many pest control experts now offer environmentally friendly treatment for your home and yard with insecticides that aren't as harsh for the ecosystem. Check with exterminators around your area to see if they provide these kinds of services. Also, keep your plants free from harmful chemicals by spraying cedar oil or soapy water on your flowers.
  • Dispose of garbage regularly.
  • Don't ┬áleaving food or drink out.
  • Clean up after spills as soon as you can.
  • Drain any standing water in your house or yard.
  • Regularly mow and rake your lawn.
If you find insects and other animals trying to get in through cracks or openings, use a caulk gun to fill the gaps. You'll also want to either use traditional bug spray or a citronella candle to keep bugs such as mosquitos away from you during the summer months.
The price for exterminators can range broadly since they can charge for a monthly inspection and treatment. The final bill also comes down to the square footage of your property.
When pest control technicians visit your home or place of business, expect them to first identify what insect or other animal it is that's causing trouble. After identification, they will inspect your building to see where the pests are coming from and locate their hive or nest. Then the exterminator will spray or set out traps and bait according to which pest you have.

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