Texas Plastic Surgery - Dr. Jaime Garza
Hello. This is Dr. Jaime Garza responding to the review written on 7/14/2011 by "beautiful":I am so sorry that you didn't get the results that you wanted, and I'm sorry that you didn't have the positive experience most of my patients have. I certainly remember you and your surgeries. I first performed a rhinoplasty on you over 7 years ago. It is my understanding, reviewing our records, that you were quite happy with your results at your three month and twelve month postoperative visits and that you even requested a second operation after your three month visit on another facial structure to further enhance your appearance, which I performed to your satisfaction. I certainly wish that I could have your permission to post your photographs so that you would be able to see that your ethnicity was not only maintained but enhanced as you requested and I agreed with. There is no evidence in your postoperative photographs of a crooked nose or a pointy tip. I last saw you 2 ½ years after your initial surgery and all was well at that appointment. We never heard from you again until my office saw this review. If I fail to provide the best result possible given the limitations of the patient’s individual features, I'm always willing to make things right. Unfortunately, unless a patient tells me they're not happy with their results, I cannot address the problem effectively. Because of the disparity in our views of your results, I want to make sure that we do not have our wires crossed and that you are actually the patient that we are referring to in this response. I am more than willing to make every attempt to address and resolve the issues you have raised to your satisfaction. Every patient matters to me, so I hope that you will call my office to clear up any misunderstanding that may have occurred. Sincerely and respectfully. Jaime R. Garza, MD, DDS, FACS
Was planning to change to another practice until I found out we were moving out of state. I originally switched to this office because it was closer to our home. I've had three doctors and a couple of them spoke English with such a heavy Hispanic accent that even I had trouble understanding them and I've lived all over the world and have been exposed to many accents. My next complaint is that almost every time my prescriptions were changed or I changed pharmacies and gave them the new one, they'd send the prescription to the old one or fail to renew at least one of the prescriptions. The people were all friendly, but friendly doesn't help if they continually get something else wrong. There is a huge turnover in the Gonzaba Medical Group from what I can tell in doctors. One of the best they have is Dr. Denise Tarver. She only takes Medicare patients and is wonderful and thorough. Unless you get her first appt of the day or after lunch, expect a long wait because she doesn't herd her patients through like cattle and is constantly running late. But I'd rather she take her time and study my mom's records, although it's hard on the elderly to have to wait that long though, especially when a patient is over 90.
Bandera Family Health Care
Bandera Family Health Care with Dr. Ramon Reyes and his wonderful assistants and staff provide the best health care in the San Antonio, TX Metro area. Reyes is a wise and capable doctor. His rapid dianosis and actions very possibly prevented my death when he determined I was infected with an e-coli infection. He initiated action and treatment that brought my temperature down from 105 to normal and continued treatment and medication till the terrible issue was resolved.. Over the past several years he continues to treat any of my ills with great success. Furthermore, his assistants and staff provide me fast, friendly, and excellent care and attention. He continues to add medical facilities/staff that provide one-stop examinations; thus, many times, eliminating the need to drive around the medical center area seeking exams. His facility is growing and expanding and I recommend my family and friends utilize him and his facilities. Again - Dr. Ramon saved my life. To me, he and his facility/staff are number one. Harry Dean Hood, retired aviation consultant, Helotes, TX.
Dr. William, So sorry that I’ve gone to urgent care. Never thought they could have received me with a doctor, but God knows no energy is. I really have suffered. Also maybe because I didn’t want to have heart surgery that has never bothered me. The cardiologist told it was from birth. I hear they call it a murmur. I hardly never read the papers that I get at my appt. Only I started off balance than on top of it I fell. Luckily I didn’t break my ribs and Melissa Gonzales saw me at Urgent Care. But you don’t know how much I’m grateful. I should have gone to the hospital. There’s no words to express myself to all your employees. They’re very kind and willing to help me. I was an orphan. My Dad died when I was 3, my Mom in 1938 so I didn’t have any school. I would go to the field to pick cotton. Those times were hard, but at least I learned a little 3rd grade. Well again, I just wanted to thank you. May the Lord richly bless you. My God I brought back the 30. Sra Dora Villarreal
Dr. V has been my OB/GYN doctor for 16 years, since I was 20 years old. He is incredibly patient and caring. He looks you in the eye when he talks to you and when he is listening to you. He asks you if you have any concerns and addresses them professionally with educated answers and information. He has taken care of me many years prior to pregnancy, during my pregnancy, and now afterward. He was previously part of a practice with other OB/GYNs, but opened up his own individual office about 2 years ago, i believe. He told me personally that he wanted to do this because he wants to better serve his patients which he is able to do with his own practice. The hospital he delivers babies at is right across the street from his office. I have always been comfortable talking with Dr. V as well as during my exams, My mother has seen Dr. V for many years now as well. We both just love him! He is wonderful!
Dr. Yazdani is simply a brilliant physician. It impresses me just how precise his diagnostic always is. Sure, everybody can think twice before going with him because he doesn't accept insurance, but this is a minimal fee when you value your money, time, and most of all, your health.He pulled me out of a severe sinus infection in just one visit and with only one treatment. An issue that couldn't be solved by a primary doctor and a renowned specialist in 5 and 3 visits, respectively during the course of more than 3 months. Absurd.Going with Dr. Yazdani is a walk through the park. He's punctual, super smart, and very friendly, as well as his staff.If you're lucky enough to live in San Antonio and are having health problems, just pay a visit to Dr. Yazdani. I'm sure he will be the best doctor you'll ever meet.Thanks, Dr.
Dr. Clifford C Alprin, MD
I love Dr. Alprin, but his appointment clerk (Jamie) is abrupt and rude. When you are not feeling your best to begin with, do you really want to have a conversation with a person who makes you feel like you're bothering them? I worked for Medical Associates at the Nix Hospital for years and we would have been fired for speaking to patients in a rude and abrupt manner. We always treated our patients with respect. And yes, we were very busy, but we took our time with each patient. First of all, we loved all our patients and we were always happy to see them. More times than not, Dr. Alprin's clerical staff seem totally disinterested and unapproachable, but Jamie takes the cake. "Staff" please get a personality! Dr. Alprin's patient's will appreciate it!