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By: Thomas P.
Jon Wayne Service Company
The service on my AC was excellent. The preliminary by Technician Phillip and the replacing and installing of the compressor by two techs was also excellent. I had been without air conditioning for two days. Phillip, the lead technician came out on Tuesday and evaluated the problem thoroughly. Then, two technicians came out, John first who began the replacing and installation of the compressor, then Jose came to aid in the finishing. They were professional and thorough. They were carefull attentiive. They attended to every need of the air conditiong unit to make sure the compressor, freon, and mechanisms were working properly. They made sure I was okay with everything they did and showed they cared that I was comfortable and given the expertise needed both as a customer and an individual. They worked as quickly as they could to get me back into a cool and comfortable house, aiding in my physiological situation. This type of care, concern and professionalism is why I picked Jon Wayne eight years ago. I am so grateful. I feel honestly that as far as heating and air conditioning is concerned, Jon Wayne company are the experts. I am retired from teaching four years now. I can rely on my air and heating needs to be taken care of along with my personal needs and concerns in connection. The three gentlemen who assisted in accomplishing this for me on Tuesday deserve recognition for their work and professional.
By: Scott T.
Jon Wayne Service Company
I have always found that the level of service I receive Jon Wayne is much better than others. I have been using Jon Wayne for close to three years now, when they replaced my system. They went above and beyond with a difficult installation and worked incredibly hard to make sure it was functioning properly. Since then, their service dispatchers and service technicians have worked to maintain a high level of customer service. They stay in touch throughout the service call, letting you know exactly when they will be on site. The technicians have extensive training and experience and know their stuff. Juan, who just completed my last checkup, is no exception. Now, don't think I have reliability issues with the new system because of this post. All of the work I have had done are system checkups, which keeps my system running great and efficiently. I highly recommend Jon Wayne Heating and Air.
By: Jonnie B.
All Star Heating & Air Conditioning
We called 2 other AC repair companies in San Antonio and everyone just wanted to set the appointment and not answer any of my questions. All Star Heating and AC was very nice and helpful over the phone and quoted me a basic estimate which is all I wanted. Obviously I knew it was not going to be exact but I just wanted to know approx how much the AC repair would be. Lonny came to our business in San Antonio and was very nice and helpful. He was respectful and the estimate was very close to the phone estimate. They seem like a family business which I like. Our air conditioning works perfectly now and our experience was great. We would hire them again but hopefully our air conditioning won't break anytime soon. LOL.
By: ry2112
A-1 Reliable Services
I came home after a long Monday at work to find my freezer almost defrosted! Being an avid Coscto shopper, all I could think about was all my frozen meat thawing quickly. I called A-1 Reliable Services out of the Yellow Pages and they quickly dispatched James to the house. James quickly and professionally diagnosed the problem and gave me a more than fair exact cost to fix my fridge. It was cooling down instantly and ALL groceries were saved! It was a relay that caused the problem, and with James' honesty I was able to advert a disaster. Thanks A-1 Reliable Services!I will definitely call again if I need any of my appliances repaired; and would definitely recommend your company to family and friends!
By: Kathryn W.
Jon Wayne Service Company
My plumbing check up was great. Joshua Murray knows so much! He made recommendations but also told me what COULD be done but reassured me that nothing SHOULD be done now. He taught me about mixers and diverters. Then my husband came home and he went over EVERYTHING again with him. I was surprised that my check up included flushing hot water heater, and it was tucked tightly behind washer and dryer. He obviously learned so much from working with his grandfather plumber even when he was back in high school. I am always impressed that Jon Wayne highly values both great experience and great professional personalities. Thanks Jon Wayne and big thanks Josh ! Kathryn Woehler
By: Cheri B.
Air Zone San Antonio
5 years ago I returned home to Texas from my mother's funeral in Michigan to discover my air conditioner was not working. I just chose a company randomly out of the phone book and have been thankful ever since. Mr. Cyrus came out that day in horrible humid weather after hours and repaired my unit. Since then I have contacted him and his company for every issue I have and they are always very helpful, friendly and fair with their prices. No hidden costs and bend over backwards to get here as soon as they can even many times after hours. I highly recommend them and do to any of my friends or co-workers needing air conditioning or heating work.
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By: Veronica M.
All Star Heating & Air Conditioning
Our Ac stopped cooling at around 8:00 pm. Called around looking for an Ac company to come and repair our unit. After a few attempts AIR STAR HEATING AND AIR CONDITIONING answered the phone. They sent out a tech ASAP he arrive with in 40 minutes from my phone call. Looked at the system and gave a few options to get us cooling again. We accepted option #1. It included the repairs and a major cleaning. He was done in a timely matter and explained what he was doing every step of the way. We were back to cooling at 9:45 or so! Greatly appreciated and will recommend to all friends and family. All Star and Gerald are our air conditioning super hero!����
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By: Susan H.
Jon Wayne Service Company
The service representative Troy came out the same day I called. He gave me a quote and credit options. He was very professional and knowledgeable. I needed to leave, so he said he'd call; however, when I returned home, he was there waiting. He had already gotten my credit approved and wanted to let me know they would be able to replace my water heater the next day. The technicians were very thorough in their work, going the extra distance to make sure I was satisfied. I was MORE than satisfied, I was AMAZED!! I would give this team 10 STARS if I could! Jon Wayne will be my go-to company for all my home needs from now on.... they are AWESOME!
By: s_mman
Jon Wayne Service Company
The service for this company is good but with that said, they are hands down the worst company in town when it comes to cost. The technicians are also on commision so they will push everything they have at you to sepnd as much as possible. When I called then to replace a manufactured warranty item they wanted to charge $850 dollars for labor. This was outrageous. I called aroud and spoke to about a half dozen other companies and they all were 3/4 cheaper than Jon Wayne. I used someone else of course. Be very careful when dealing with Jon Wayne, they do not have your best interest in heart, only their bank account.
By: travis.christian1
Air Zone San Antonio
Everytime any of my rental units has an Air Conditioning issue I always call Mr. Cyrus Gohari and his firm,Air City Services. He is very courteous, gives a fair estimate, completes the work in a very timely fashion, and continues to be a trustworthy individual in an industry that requires a high level of subject area expertise that the average person does not necessarily have. I was originally referred to Mr. Cyrus by my aunt and I have subsequently referred several of my family members and friends to him, for his AC repair services, as well. I HIGHLY recommend!!!
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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