Serving the San Antonio area.
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9710 N Interstate 35
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San Antonio Plumbing
12682 Fm 1560 N, Helotes, TX, 78023
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We hired A&A after getting a free quote for installing new water softner. Their workers were on time and provided great info and advice. We interviewed another company but A&A impressed us. NOTE: We also had 4 OTHER water service providers spiels - one even show up as soon as we pulled into the driveway an hour after we closed!! So we heard about 6 pitches total. A&A prices were comparable - we paid around $2.5K, which includes maintenance plan. Something that not all other pitches even mentioned.The same A&A guys (David & Abe) who provided the inital quote also worked on our softner and definitely put in the hours to get the job done correct and on time. They also informed us about the service plan that goes one step more with just installing a water softner - I'm glad we went their plan. None of the other pitches clarified as clearly the level of work or services need to maintain our system. In the long run, we have peace of mind and guanrantees with our installation & maintenance of our system. About 2 weeks ago I noticed a billing fluke and called the office. They fixed the issue quickly and efficiently. As a new resident to Texas, I'm very impressed with the quality of workmanship and professionalism of A&A plumbing and have already and will continue to recommend their services.
Like most of the poor reviews, this company was called out through American Home Shield to look at my leaking water heater. They diagnosed the need for a new water heater which was covered through AHS but insisted that is needed to pay almost $600 in out of pocket expenses including city permits. I mentioned that I live within the Bexar county but not in the city limits and therefore do not need require San Antonio city permits. The serviceman – who was very professional and friendly, called the dispatcher, “Melissa” to have the estimate adjusted. Within minutes I received an EXTREMELY rude call from her saying that if I felt the need to question their estimate she will cancel the installation of the water heater. This motivated me to insist on determining exactly what county requirements exist. I was told by the Bexar County Fire Marshall's office that county residents DO NOT require city permits, expansion tanks, drain pan, or drain lines on water heaters. In fact, there are NO mandates at all as long as it doesn't affect environmental concerns, (water heater disposal, sewage interference, etc.) I filed a complaint with AHS. After reading about all of the other AHS customers who complained about Immediate Response's price inflation, I have one question: WHY IS AHS STILL DOING BUSINESS WITH THEM?
The Vidorra concierge scheduled us for an appointment with O'Haver Plumbing, Ltd, to fix an issue at the unit we're renting (faulty pressure balancing valve on a shower we had never used before). First, we were unknowingly charged a $39 trip charge for a job that is 20 miles from their office in the same city. I understand the trip charge if you're charging for coming out and no work is completed, but if you're charging $89/hour for the repair and an additional $65 for the material, seems throwing a trip charge on top of the work is unnecessarily padding the margins - you're a business, get a good accountant who understands vehicle depreciation or mileage expenses. Second, they do not accept credit cards (I get it - they don't want to pay 3% for having a merchant account affiliated with each credit card they process - it would be nice though for the customer to know ahead of time). Finally, their website is not functional to voice a complaint to them directly, so this is my alternative. The repair was done correctly, so two stars are warranted in that regards, however it very well could have been a five star rating if these other issues didn't exist.Michael Lucas
I called four different plumbing companies trying to get a quote for the replacement of the Temperature/Pressure valve of a 40 Gallon gas water heater. Quotes went from $190 to $400 for a very simple repair.I finally resolved to call Lujan Plumbing, I got an estimate for $112 with a $10 discount that brought it to $102. I have scheduled for the next day at 10AM.The next day, Mr. Frank Lujan showed up on time and he have taken a look at Temperature/Pressure valve which surprisingly appeared o be working, but after further inspection he advised me that I should replace it, because when activated, it would leave a small stream of water would be leaking.I agreed with his decision, and he completed the work in less than 20 minutes. The old Temperature/Pressure valve was extremely corroded, and it would not have caused a lot of problems if I decided to keep it. Frank made sure that there is no leak, and cleaned the work area before leaving.I am extremely pleased with Mr. Frank's honesty, work ethics and professionalism, and I would like to recommend him for anyone looking for a professional plumbing service at a reasonable price.
I like working with Michael and Yolanda Ortega. Michael's a diligent plumber, comes promptly to do good work and gets the job done quickly and honestly and cordially. I've had him out several times to do different plumbing jobs--expansion tank for my water heater (recommended by a Home Inspector), cleaning out a slow tub drain, installing my new sink plumbing in the kitchen after a granite countertop upgrade we did with Costco contractors. When we had the new sink plumbing done, we first called Aramendia Plumbers because we had seen their advertising on TV. They came and estimated the job at $500 less a 10% senior citizen discount = $450. I hit the ceiling said "No way!" and almost threw them out for such banditry. I then worked with MagicService to find Ortega Plumbing. He promptly came out and did the same job for $164.00! Can you believe that difference in price?? Some of the companies out there will steal you blind if you let them. It's really nice to find a great personable and competent plumber like Michael. He's my plumber from now on!
Daryl & Clay were at my house within 2 hours. Daryl performed diagnostics on my outside unit & determined it was a bad breaker in my breaker box- not my A/C unit. He explained that an electrician would be needed to fix the problem. He then scheduled an electrician come by the next morning. He reached for his invoice book as I reached for my checkbook. "oh, there's no charge" he said. "This is a FREE service call." Are you kidding me? Come on now. What's the catch? There WAS no catch. After getting my eyes poked out dozens of times by every trade imaginable, "Will"Fix It"goes "old-school" and sends out 2 professionals to help me & my family. Wow. Well done, guys. Thank you Daryl M. so much & good luck Clay.
My toilets had not been flushing properly all year and I knew there was an issue. I called around and received different opinions and chose to use Immediate Response Plumbing.The pipes under the house were clogged when they used the cable to check I had roots in my pipes and since I wanted fixed properly I had tunneling under my home to replace the lines. 25 feet total that my warranty company did not cover. I started the work on Monday a holiday and completed today.Flushed toilet and everything is working great. I even flushed additional times while the technicans were at the home and no issues.will use you guys in the future and let my family have your business card
Yesterday (1/16/12) I asked the plumber at A-Tex to come out to my home to help me determine if there was a water leak on my property. Approx 45 minutes after I called, A-Tex was at my home, starting to trouble-shoot the problem. In approx 15 minutes, they discovered that the technician who had checked the Backflow Valve back in late March 2011 had left the test port partially open, and that is where the extra water was coming from! Upon checking the water meter, we determined that it was indeed the source of the leakage. This business gets an excellent rating from me, as they were prompt, punctual and seemed to know how to find the source of the problem.
I HAVE USED PRONTO ROOTER PLUMBING FOR SEVERAL JOBS .I HAD A WATER HEATER REPLACED UP IN THE ATTIC AND NEW INSTALLATION IN GARAGE FOR A MOP SINK. I WAS TOLD BY A PREVIOUS PLUMBER HOW MUCH IT WOULD COST FOR HEATER WHICH WAS RIDICULOUS AND MOP SINK WOULD NOT BE ABLE TO BE INSTALLED. WELL WITH THERE KNOWLEDGE ANDNEW PRODUCTS THEY ARE UP TO DATE WITH WERE ABLE TO DO THE JOB IN A TIMELY MANNER. BESIDES THEM BEEN COURTEOUS PLUMBERS THEY DID A FA\\NTASTIC JOB!! VERY CLEAN POLITE AND THEIR MAIN CONCERN WHEN JON DONE ASK IF I WAS HAPPY WITH IT. JOB!!! WELL DONE I WOULD RECOMMEND THEM TO ANYBODY ASKING FOR A GOOD PLUMBING COMPANY.
We bought a new unit when we moved inot our home. A year later, we had issues with it creating power surges. Will's All Pro was going to charge us $350 to fix their mistake, so we took care of it. 6 months later, we're having more problems and got the gold membership to curb the $50 that we were shouldering with each visit they had to make because of the issues with the system. RIGHT NOW we are having to pay another $160 for an emergency visit which the gold membership ($35 a month) is supposed to cover because the unit is out again. STAY AWAY FROM THIS COMPANY!!! They'll keep milking you due to their faulty equipment.
- A plunger
- A drain snake
- Baking soda
- Grease-fighting dish soap