Vca Animal Hospitals Locations & Hours Near Salt Lake City, UT -
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By: Brenda J.
University Veterinary Hospital & Diagnostic Center, Inc.
Nickel and Dimed - Was initially quite satisfied with vet services here. I've come in for vaccines, anal gland expression, surgery, and multiply health certificates for travel. Recently, I came in for yet another travel certificate (this time for travel in Europe) and was told by the office manager, and then again by Dr. Rachel Walton, that it wouldn't be possible to travel with my dog because of a mandatory wait time that would fall outside my dates of travel. Dr. Rachel Walton spoke with me for two minutes and did not examine my dog at all (didn't even have him on the table). I assumed I had not incurred a fee because no exam had taken place. I was quite surprised to get a call later that day saying that a fee was indeed being charged for the two minute conversation. I was taken aback, especially since I come in for so many services (again, in just the one year I've been living here). I spoke with Practice Manager, Dana Thomas, about the situation and to ask what the actual fee was. She was quite rude and spoke over me as if I was her child when I was explaining to her that I was more than happy to pay the fee and get a new vet. Honestly, it's not even about the money, it's about the principle. I guess it was worth it for them to lose a consistent client over $25 (again, not for a dog exam, but for Dr. Rachel Walton to repeat to me what the office manager had just told me - a full two minute conversation). If Dr. Rachel Walton had even placed him on the exam table and felt around, I'd be more than happy to pay, but again NO EXAM OF ANY KIND TOOK PLACE. I guess when you take your pet/family to a place for repeated care you expect to be more than a dollar sign, not the case at University Veterinary Hospital & Diagnostic Center. Makes one wonder if the care they provide is what is actually needed or if they're playing on fear for your pet's health to make another quick buck. University Veterinary Hospital is the equivalent of a shady mechanic.
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By: Lori H.
Sugar House Veterinary Hospital
I have been taking my pets here since moving to the area in 2012. They have exceptional doctors and staff. Besides exceptional clinical skills they are so empathetic and kind. I have several seniors and a couple of hospice kids so we see each other quite often. An added benefit is the deep & varied knowledge base. The doctors consult with each other to find the best course of treatment. I've been going to Vet clinics my entire life and Sugar House is by far one the best!!!
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By: Scott F.
Redwood Veterinary Hospital
Always been very helpful and explain everything well and very good helping me remember her shots. Helped understand what has happened and what needs to be done and very honest staff
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By: Mike W.
Healing Hearts Animal Hospital
I've visited a few veterinarian clinics now, and I haven't found service like this anywhere else. This hospital is easily the best in my experience. The front desk is very people-friendly and seemed more than happy to spend a few extra minutes with me and my hectic schedule to set up times to bring in my dog. Employees from the back have even come out to say hi to my dog so she actually really likes going to the vet. Waiting time is minimal. The technicians and the doctors are all VERY approachable, knowledgeable, and straightforward in their findings and recommendations with my dog, and the service at a GREAT price compared to other places I've looked into. I'm always on a tight budget, but setting up a time for all my dogs isn't really an issue with them, so I can afford to keep coming back often. I won't go anywhere else.
By: Brigid O.
Wasatch Exotic Pet Care
I brought my Quaker parrot in because he had taken ill. I was initially told that the appointment would be considered an emergency visit because all appointments were booked for that day. Upon arriving to the clinic there was a cancellation and I was told that my parrot would be able to take that time slot, so I would not have to pay the $50.00 emergency fee. Due to my pets declining health I ended up euthanizing her. I realized after arriving back home that I had in fact been charged the emergency fee. I called and was told that " all appointments that day were emergency visits". This just didn't make sense because when we first arrived the receptionist announced to the tech that the " emergency bird" was in. It was only later during the visit we were told about the cancellation and that we would not be charged the fee. For me, it's not really about the $50.00 ( I ended up paying $350.00 for an exray etc) it's about customer service. When you are running a business all staff members should be on the same page.
By: Elise L.
Cottonwood Animal Hospital
My dog got a terrible infection after a spay. Took her back to Cottonwood and they could not have cared less. Ended up taking her to AVC and they gave her antibiotics and she was better in a few days. My $400.00 spay turned into a $700.00 weekend. Front desk employees were rude and uncaring. Will not return!
By: Melody C.
Camp Bow Wow
Camp Bow Wow is great! Service is awesome! Staff is so helpful! I won't take my dogs anywhere else. ����
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By: Jeff G.
Midvalley Animal Clinic
This was the worst vet I've ever been to! I took my cat here for a life threatening bladder infection and ended up waiting over an hour after my scheduled appointment. Finally, I was sent to a back room where I waited another half hour for the vet to come only for her to not listen to me about what my cat's symptoms were, not spend anytime with us and to misdiagnose my cat. She prescribed only steroids for an infection and I still paid $200 for it! A week later, the steroids made the infection even worse! So I took my cat to Mountain Vale who correctly diagnosed his infection within seconds and prescribed pain killers, antibiotics and a special food for UTI issues, which cost me the SAME as my visit to Mid Valley which LITERALLY almost killed my cat. This vet is shameless and probably shouldn't be in business anymore.
By: Debra D.
University Veterinary Hospital & Diagnostic Center, Inc.
Friendly and capable staff, sterling facilities, and knowledgeable and caring veterinarians make University Veterinarian Hospital a place I know that I can take my pets for the best care possible.
By: Mark S.
University Veterinary Hospital & Diagnostic Center, Inc.
I have been bringing my dogs here for years. The staff and the doctors are very friendly and professional. And it is amazing that the front desk staff knows almost every dog's name that comes for a visit.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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