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06/03/2014
By: Shelly P.
Allstate Insurance Agent: Ken Garff Insurance Downtown
I've never had such a dedicated salesman as Hyrum Strong. As someone that shops around a lot to make sure I get the best deal possible, let me assure you that Hyrum will do everything in his power to get you an amazing deal. Which is made possible by all the rebates that Ken Garff is willing to do.I was sold on Hyundai (especially the Elantras) in 2010 when I did months of research to find out what would be the best car for me. Elantras have won numerous awards for safety and just generally being amazing vehicles. I learned back then that Hyundai's are generally less expensive to repair than, say, the Honda I had been tempted by. They're incredibly reliable. I put 70,000 miles on my 2010, and never had to do any repairs. At an average of 32 miles per gallon, you're only really going to beat the fuel economy by going hybrid (which you could get a hybrid Sonata, by the way).What I didn't realize when I meandered onto the lot was how much Elantras have changed in the four years since I bought my first. Hyrum was very well educated on the new features that Hyundai has adopted. But it wasn't just that which made Hyrum an excellent person to work with, it was the fact that he listened. When I explained that I suck at backing up, he responded by showing me the upgrade from the base model that has a back up camera. When I said I didn't need certain features, we moved on to the car that had what I'd asked for. I don't like being sold things I don't need, and I didn't need to ever explain that to Hyrum. He taught me the pros and cons of features instead of just proclaiming that I needed it all.I don't think I need to go off on all of the features Hyundai has added (since Hyrum can do that for you). I would like to mention, though, that Hyrum taught me how to use the features. Instead of just saying "The new Elantras have Shiftronic!" he explained to me what it was. I think we've all had experiences with salespeople that didn't really know much about the product. I had the opposite experience with Hyrum, he knew about each of the features and was able to point them out on our test drive.Having said all this, I have one final word of praise to give Hyrum. Patience. He had to wait for me as I called my dad, then my mom, then my brother, then my brother in law.... and then wait for my mom to arrive on the scene with the intent (which she admitted immediately) of talking me out of buying a new car. A typical salesman would try to get me away from my mom, the dissenter. Or they would have warped things to be in their favor. But Hyrum showed that he truly wanted what was best for me. He could see that I had the situation handled and didn't try to get in between us, and offered help when I needed it. And in the end... my mom agreed it was the best decision to make. She even offered me money to help out with buying the car.A good salesman is looking out for you, making sure that you're pleased, not only with the experience, but with the result. Hyrum has made sure that I'm taken care of. When I've had questions about the car, he's been more than happy to answer them. I am in love with my car, and Ken Garff Hyundai has made a life long customer.
06/09/2014
By: Andrew O.
Allstate Insurance Agent: Ken Garff Insurance Downtown
I bought my BMW from them. It drives like a dream! When I took it on a Test Drive I noticed that the spark plug light was on. I decided to buy the car. In the contract they said that after service dept. looks at car If they see they need replacing they will do so. It has been 7 months since I bought the car, during that time I only put maybe 2,000 miles. This month I put a long drive on the car out to Oregon. I started having a lot of issues with the car. Mostly just small things. One of the problems was the spark plug light and also ma misfire. The shop showed me the plugs and said they need replacing. I was hmm, I guess the service guys did not change them. After a call back to Ken Garff Hyundai, I spoke to the main guy, and guess what; he is making good and paying to have them to be replaced!!! Yea they didnt do it the first time and they could of told me to kick rocks its been 7 months. This is why customer service is top notch here. Thanks guys!!!
12/05/2012
By: saras_zoo
Archibald Insurance
First of all these guys are just awesome!!! I have been a customer for about a year now and every time I go in to make changes or pay a bill I feel so welcome there. From the first person I see to the last person I see I enjoy talking to!! I had called around all day looking for a good insurance rate and when I called these guys and new right away that they were who I wanted to get insurance through. They were so much nicer then the other places I called. They had way better rates. I was able to get insurance that day over the phone!!! I will be a loyal customer for life!!!
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09/09/2015
By: Kandy S.
Allstate Insurance Agent: Ken Garff Insurance Downtown
This is our second elantra we have purchased from ken garff in the last couple of years. We went there to look at new cars and because of hyrums excellent salesmanship we bought a new elantra. He was not pushy but very knowledgable about the car. Hyrum made it possible to make our finances work. He is very friendly too. Hyrum is an asset to ken garff. I would recommend everyone to see hyrum when purchasing a new vehicle.
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07/09/2015
By: Jill G.
Allstate Insurance Agent: Ken Garff Insurance Downtown
My wife and purchased a 2015 Hyundai Santa Fe from Ken Garff. The vehicle and sales staff were both top notch! Hyrum Darger and other members of the Ken Garff Team were friendly, knowledgeable, and easy to work with. Ken Garff's new approach to having one person take you through the whole process is a winner, not to mention time saver! Thanks, this was my second Hyundai purchase in the last three years. We'll be back!
04/18/2013
By: slcgal
Allstate Insurance Agent: Ken Garff Insurance Downtown
Didn't love it. Not a great experience. I have to sell the car I bought a few weeks ago, and am quickly discovering that their promise of "the lowest price in town" is totally false. I feel pretty scammed. I will not be recommending this dealership to friends or family. In fact, I've already told a couple friends and co-workers to go elsewhere for their car buying.
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06/23/2015
By: Mark W.
Melissa Felis - State Farm Insurance Agent
I have been with Melissa for over 15 years as my agent. Any time I call (which is rare) and talk with her she remembers who I am. I'm not a number with Melissa and her agency, I am a good friend. They are always eager to help and willing to go the extra mile. The best part about Melissa Felis and her agency is that I can trust them, and you can to.
11/07/2013
By: amberjmills
Salt City Insurance Group
Salt City Insurance was able to get me lower rates than I've ever paid for my home, auto and life policies. I've recommended them to my friends and family because their rates and customer care can't be beat! My father is a mortgage broker and my husband is a real estate agent and there is no one else that they recommend to their clients.
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07/20/2016
By: Ami R.
Penton Insurance
Penton Insurance has saved me $700.00. I have used them for 2 years now. I have my home and car insurance with them. It is great quality insurance at a great price! I really enjoy that William Penton cares personally that I have the right kind of insurance at a low price.
01/16/2014
By: Viann M.
Allstate Insurance Agent: Ken Garff Insurance Downtown
We purchased a Hyundai Azera from salesman Tom Samuels. My husband did the research ahead of going to the dealership. Tom was great to work with and very patient. No games were played! He was honest and patient. He spent many hours educating us about the car.
Tips & Advices
Insurance agents will often try to "upsell" on various extra products that may be useful for certain people, but are generally excessive for the average consumer. Stick with basic plans that cover as much as you need without any additional costs. For example, if the annual cost of your auto insurance is 10 percent or more of the total value of your car, drop all but the most essential coverage. This is especially applicable if the car you drive is older and could be replaced with savings. Otherwise, you are paying for insurance that will never actually benefit you in the event of a serious crash.
Yes. Even after you've chosen a plan and started paying into it, consider looking around again when it comes time to renew the policy. Consider using an independent agent when searching for a new insurance policy. While traditional agents can still find a good deal, independent agents can choose from a variety of providers and tailor your coverage to your specific needs. The Internet has also made comparison shopping easy. Potential customers can often get free quotes online very quickly.
Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes to record: what happened before the accident, the date and time, traffic signs in the area and road conditions. Also get the other driver's name, address, license plate number, and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.

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