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04/11/2013
By: ajohnson1
St. Mark's Hospital
We had to use the emergency room at the hospital. While the doctors and technicians were professional and we received good care, I cannot give 5 stars due to their billing practices. They have 5 levels of emergencies, and I can't find out who decides what level you are. My husband had a panic attack/anxiety which was labeled a level 3 out of 5. The total bill was $867 for the hospital + $160 for the doctor. They don't tell you the doctor will be separate, they don't tell you how much anything will cost, and you aren't given any options for treatment. They just bill you later, at which point trying to figure out what you were billed for is impossible. The bill does not come itemized, it's lump sum, and you can't get them to separate the bill because (I was told) a level three is just $867, doesn't matter what it was for or what equipment you required. The bill is turned over to a third party who cannot tell you anything about your bill other than the total amount due and the date you were billed. The hospital says they will assign a nurse to review your case, but they never do. Beware when going in here that nobody will tell you upfront what the cost will be. And if you're one day late on the payment, they call it due in full! We have a high deductible plan and ended up paying for most of this ourselves. I guess they just think they can bill insurance whatever cost and they'll pay, but not all of us are fully covered so we need to start asking how much it will cost so hospitals can't just bill you for whatever.
11/20/2014
By: Jack S.
Accuscan Health Imaging
My wife and I had the OB write a prescription to get the 20 week anatomy scan for our pregnancy. We were in the scanning room for 45 minutes or so and the scanning technician was very friendly. She worked as a scanner both here and at a local hospital. We paid cash because it was less expensive out of pocket than messing with our insurance. We both really liked the service. This was in 2012. I saw all the bad reviews and just had to share our positive experience.
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09/07/2012
By: smartypants1229
St. Mark's Hospital
In 1978,I was brought here because I had fallen downstairs and needed treatment and stitches in my head.The doctors and nurses at the time were very courteous and they knew what had to be done for my recovery process.I would go here again if totally necessary.I haven't needed to return since because of it not being so very close to me.
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10/06/2012
By: smartypants1229
Orthopedic Specialty Clinic
I may or may not have known this doctor from my childhood,but he's followed in his Father's footsteps.If I fall & break a bone,I'd want him for my doctor!
10/13/2014
By: Mary B.
Utah Center for Oral and Facial Surgery
It was awesome!! The easiest and quickest surgery ever!! Nice friendly staff. Left with a smile on my face!!
07/24/2015
By: Lori R.
Utah Center for Oral and Facial Surgery
Great service and a friendly staff.
Tips & Advices
Under most health insurance plans, urgent care visits will require a copay that is usually less expensive than emergency room visits, but more expensive than standard doctor visits - around $120 on average. Urgent care staff do not have much information regarding individual coverage, so be prepared and check with your insurance provider to understand costs.
It is common for urgent care physicians to recommend follow-up treatment after an initial visit. Most commonly, patients will be asked to return to the clinic or their primary care doctor if symptoms get worse or do not improve in a certain amount of time. Patients might be referred to a specialist for treatment of more complex conditions. Or patients may simply be given a few basic tips for recovering at home. In any case, patients should follow the doctor’s advice regarding next treatment steps.
If needed, urgent care doctors can prescribe medication to treat conditions. This may include antibiotics for an infection or pain medication for a broken bone. Be sure to follow the doctor’s instructions for taking these medicines.
Be sure to explain your symptoms to physicians in as much detail as possible. Note when or where the symptoms first appeared if possible. Inform urgent care staff of any medical conditions you may have, all allergies, and all medications you are currently taking. Also be sure to bring proper forms of identification, and any health insurance cards/information to help process your visit.
You should be able to find a 24-hour urgent care clinic by searching online resources such as yellowpages.com. Be sure the location is included in your health plan network before visiting.

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