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09/04/2012
By: douglas.l.thompson.7
Battery Specialists
Order placed on Thursday 08/23/12. I paid for 2nd Day Air delivery. On 08/29/12 seeing the order hadn't shipped, I asked to be credited for that charge. They said no, that there's a disclaimer on their site saying it "Usually Ships in 2-3 Days". They told me this 4 business days after order placement! Huh?!On 08/30/12, a full week after I placed the order, I asked the order be cancelled, I'd found the batteries in stock elsewhere. I was told I'd have to pay $722.81 (50%) restocking fee. Hmmm.... this, for an order that hadn't even shipped!In my opinion, the web site should've told me "Out of Stock". Plain English for there WILL be a delay, and I wouldn't have wasted $$$ on expedited shipping. There was no indication these batteries were back-ordered. Allowing customers to pay the expedited shipping charge for items that aren't readily available to them seems unconscionable.Two points... 1-How can customers be allowed to pay for expedited shipping, when Battery Specialists knows there's no way an order can be completed in (in my case) 2 days? Battery Specialist's apparent delivery philosophy is "Yes, we can ship 2nd Day Air, and when we get around to shipping your order, it'll be sent 2nd Day Air". 2-My order shipped 09/04/12, 7 business days after order placement (not the 2-3 days noted on their site). The batteries finally arrived 09/06/12, totaling 15 days. Sure glad I paid for 2nd Day Air; no telling WHEN it'd have been delivered otherwise!Thank you Battery Specialists, it's been amusing.
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02/07/2017
By: Alfonso B.
Bee Wireless - MetroPCS
Man!!!!! Love you guys, you helped me all the way calling my old provider and getting all my info to port my number over to metro. I'm very happy with the service and saving money at the same time. Thank you!
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11/19/2016
By: Duane B.
Urban Cell Repair
Stop by and talk to Edwin. My iPhone would not charge properly. He fixed it for me free of charge! Fantastic guy, great shop you can't go wrong here I would go back again in a heartbeat!
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05/29/2016
By: Alfonso B.
Bee Wireless Rose Park Inc
Great guys, they know what they are doing. I have visited few stores before here and these people were the only ones to know better that the other metropcs stores. Thank you guys!

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