Sears Service Center Locations & Hours Near Salem, OR -
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By: Shelby O.
After looking on my own for 15 minutes, I retreated to the Customer Service desk. I was on a mission. A mission to save Christmas. I located the items desired by my daughter for her Christmas stocking via I made sure to check this very store online and was happy to see they had 25 in stock. While in the store I had no such immediate luck of locating the items. At the Customer Service desk, I had the pleasure of being assisted by Alissa, who asked Stephen to help me. They looked at my phone which had the website information pulled up for the items. They found the item number to then track down a SKU. With their teamwork we searched the store. Stephen was determined to search high and low for these items. Within minutes he found the items tucked away in a corner next to an isle display! I could not be more thankful for those two associates for being so caring and thorough! Truly made our Christmas by going above and beyond! Thanks again!
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By: Barbara W.
Customer service is not like it used to be. Went shopping yesterday, had problems in 2 departments. Manager of Domestics yelled at me for loudly voicing to employee that she asked if I needed help and I replied I am just deciding on the pattern and you disappeared for 20 minutes and she said "I know ". I used to work for a different Macy's before going to College and we always had to have at least 1 person in each area. May start shopping at JC Penney and Kohl's
By: chris.newcomb.14
Good strong liquor!!!!! Fruity rum, marshmellow vodka, Malibu and orange soda, Yeah!!!

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