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They are friendly and know how my hair! (Natural black girl hair!) And they were friend very good on time
My wife and I were going to this place for quite awhile and it was OK. We had made an appointment for the both of us with nail tech Helen. She usually does us both at the same sitting but tonight we went in and she started my wife's pedicure and refused to do mine! She refused to do mine twice! I was just sitting there with my feet ready, no water going or anything. I guess making an appointment here does not mean much as the nail techs can choose if they want to do it or not! I was really embarrassed and finally left while my wife sat there very uncomfortable with the situation! I will never go back to this place again! Terrible customer service to say the least!! Don't waste your time with this place!!!
Would not recommend this place to any one. Most unfriendly welcome when I first stepped in the door, girl acted like I was intruding. Most unprofessional hair stylist. Lisa was her name, bad language, complained about her so called boyfriend who happened to show up during mu appt. while she was doing my hair he came up behind her and gave a hugs and gross kissing session. Really? WILL NOT GO BACK. she didn't do my hair the way I wanted either
Don't EVER go there if you want to have a decent haircut!!! I usually never do reviews but this one has to be told....I went into the salon for a 4pm appointment. When you pull up, they looked closed and the inside was barely ok. I felt very rushed into the chair. I had this person asking me what I wanted and pretty much told me what I needed. Then looks at the stylist and told her what kind of angle needs to done. I started to feel really uneasy. The stylist was very unprofessional. She didn't even ask me my wants with my hair, problems, etc...she just started cutting. My hair was still dry, she just jumped right in. Mind you that I have had my hair done many of times and have never had this experience. She was picking up my hair piece by piece and didn't do any angles....my right side looked nothing like my left side. Totally choppy, way too short, VERY uneven. She undid my cape before I could even look at it. She rushed me out the door so fast that it was a blurr.....I went back to the hotel and literally balled my eyes out. My daughter that was getting married asked her stylist to fix it. So I had to drive from Salem to Corvallis on Mothers Day and have her fix it.... I was so stressed out since I was getting pictures taken for my daughters wedding that day...I am not sure of her name but she is most likely the owners daughter. She is in the corner of the salon and should NEVER be a stylist. She doesn't care about her reputation as a stylist and hopefully they will fire her. Since she is the daughter she most likely wont be fired.....Plus there were two girls that didn't say anything but just stared at us while she did my hair but sure didn't speak up when they could tell she was doing a horrible job...The mistake I made was waiting until the day before to have my hair done and in another state. I am from Washington State. Please do not go there for hair services. Plus they do not have a valid website....the one listed it to a salon in TX (on all search engines) They do not have an answering machine either...I tried to leave a message that day and I couldn't...I had to leave that next day back to WA and they were closed...I am sure that I am not the only one that has had a horrible hair cut from that so called business.....Listen to your gut ladies...I now have the shortest hair cut ever...I can't even style it....=( NO star ratings for negative stars.....)
most family oriented Salon in the valley. I get y Color ,hair cuts and waxing don there. every6 weeks and haven't ever waited as long as mentioned, Many of the stylist will call and let us know if they are running behind
I've gotten my hair cut and colored here, as well as my eye brows waxed. As someone who is very particular about their hair, I was extremely pleased with the results. The person who cut and waxed my eyebrows is named Mary and I only go to her now.
I'm responding to the review about Laurel who no longer is here. Kari, had purchased a coupon from Half Price Salem. She arrived and had her hair weaved. She tipped Larerel, I'm assuming she must have liked it or why tip. I saw her hair upon leaving and it was what she asked for. She called the next day and wanted the ends lighter. Applying more bleach to the ends would've caused breakage. I advised Laurel to have her sign a release forms if she insisted on it being done. She did sign it. Laurel did not charge her. She tipped again. Then she called the next day demanding her money back. I saw this as an attempt to get the service for free. If the job was poor I would have personally fixed it, but it was an excellent job.
Jessica is very creative, and always listens to my requests. She has done my hair color, cut, and Babe extensions as well as my Light Elegance nails and waxing. She is very gifted and FUN!
You will like the way Wanna cuts your hair. She is very friendly and did a good job for me so when I return to OR from CA I go to her for my haircuts. She may not be at the shop but has another number to call and she is very prompt about returning your call.
I went to laurel with the coupon and asked for a full weave to lighten up my hair and my roots. When she did my hair was lighter alright, it was platinum on top then my normal hair color towards the ends of my hair. I went back so she could fix it. She did, and then charged me a second time. Laurel took the easy way out, simply making the rest of my hair platinum blonde which I never wanted. I was very clear from the beginning that I wanted it BLONDE and even with my roots, not platinum. Not only was I not happy with the color, it was then patchy all the way around my head where she slopped the dye at her attempt to fix my hair. A few days went by and I was just too unhappy with it. I tried to speak to her for her to fix it but she only replied with attitude then threw the situation to the business owner, Bridget Mason. Bridget told me that I could not get a refund and they wouldn’t fix my hair because I had the $25 off coupon (which in reality, only saves me $12.50). Bridget also told me that she wouldn’t help me because she thought my hair looked cute when I was leaving the salon, implying that I was wrong or lying. Another one of her invalidated excuses was that everybody who works there are independent contractors so they make their own refund policies, so I asked if anything was in writing, and she said well no. in desperation she concluded her argument with stating that at his point Laurel just couldn’t make me happy, repeatedly, implying then that it was my fault that I was not happy and at that point no one could do anything to make me happy. She said anything she could but in the end all excuses were invalid and simply rude. It is clear to me that this business is not based on their customers’ happiness or integrity. I would never recommend anyone to come to Expressions Hair and Nails not only because of the fake and unprofessional service, also because Expressions Hair and Nails is slummy and there are much nicer places in Salem to get your hair and nails done at.