585 Winter St NE
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The interior of the apartments is new, but the exterior entrances/exits and parking lot area lacks necessary security. There is a high volume of transients in this area and there is no secure means by which residents can traverse from their apartment units to the parking area, which means that you must come into contact with the transient population anytime you enter or exit the building. Transients are regularly sleeping in doorways outside the exits that residents must use to leave the building to get to their cars. In addition, vagrants loiter in the parking lot and are frequently intoxicated, aggressive, and threatening. I have lived here for over a year and have been repeatedly harassed by the transient population who loiter in this area. This morning, as I was leaving the apartment to walk to my car, two transients approached me in a threatening manner demanding a cigarette. They then proceeded to follow me, threatening me with physical violence yelling that if I didn't give them a cigarette, they would attack and sexually assault me. I brought the incident to the attention of the apartment manager, Will, who brushed me off saying, "BTS staff is not a police department." He followed with a rude and condescending email, while ignoring my safety concerns.I am currently paying a comparable amount in rent ($1355 per month) to what I have seen advertised at South Block and the Meridien, which are properties that have secure entrances and additional amenities this property lacks. If you are thinking of moving here, I would encourage you to visit the property during various times of the day prior to signing a lease. I made the decision to move here after a short tour in the afternoon; the transient problem is much worse in the morning and early morning hours. If I had seen what the property looked like in the morning, I would have never moved in. For this price, you can get a much nicer and safer rental in the Salem area.
If your looking for a great place to live you can do no better then Valley Brook Apartments. You have one of the best apartment managers and staff who will go out of there way to make your apartment living great. The apartments are well maintained and you will be living in one of the best places in Salem. I highly recommend this place to live you can not go wrong..
Was a terrible place to live. Downstairs neighbor was shot in my parking spot by his girlfriend, but want evicted until 8 months later for parking issues! Noisy, angry tenants, for poop everywhere, they don't follow their own breed restrictions. Old manager was a joke, and the new one isn't looking much better. Dirty, trashy and ghetto!
Worst place to live ever, rent up 300$ in one year!!!! Place is dirty, noisy, not enough parking, neighbors rude and loud. Don't move here you will regret it!!!!
We have lived in these apartments for almost two years and it's been the best apartment living thus far! The manager is great, very friendly and easy to talk to. Nice place to raise a family, lots of kids.
DON'T DO IT!!!!! We thought all was great. Well we were wrong. Our bedroom grew MOLD. We had damp carpet which ended up ruining our mattress. We also lost about $1000 worth of our possessions in our closet because they were growing fur like mold. The walls and crown molding had it on it. When I went to confront the managers they said "you must have sweat through your mattress" (to make the entire floor damp and grown pink, green, and black mold...I don't think so!) and "your sweaty shoes caused it to grow." They refuse to take ownership that their walls and floors caused it. All they did was clean the carpets and "treat" the walls affected. Well guess what the mold is back in the closet and we haven't put a single thing back in there. But it was our fault. Not impressed with how they handled this situation. Based on how they treated us through this... I would NEVER recommend this apartment to ANYONE!!!!!!!!!
The managers for these apartments are horrible. They don't fix things like the fridge when it has been broken since we moved in 7 months ago... also they do nothing about our very rude and loud neighbors who stomp up and down the stairs all night when we are trying to sleep.
I don't even want to give this apartment complex 1 star. The previous owner of this complex was a drug dealer. That should tell you the type of people that live around here. The apartments (very dark, dirty, bugs, shag carpet, peeling paint I'm talking as ghetto as it can get) rented at $645. The new owners of the apartment complex have done nothing to fix the units, keep the hoards of children from running through patios (and coming into your apartment. Yes, I said into peoples homes) but they did lay bark dust, and paint. The have raised the rent to $825, and $875. Apparently woodchips and paint cost over $200 hundred dollars a month for tenants now. Do NOT be fooled by the pretty pictures on craigslist. This place is a DUMP. Consider yourself warned and do NOT rent here.
The new owner guy is so rude.. jumped up rent by 120 a month says its because a stupid rain tax and state increase im sure its not costing 120 per apt per month to cover that tax. When i asked what we can negotiate with an year and half renter that paid rent on time everytime he basically said nothing and that i can give him a 30day notice anytime and gladly will replace us with someone who will pay. That to me was a rude response, the apts are defenitely not worth 945 a month and would be willing to maybe pay that much and stay if he was a nice and understanding..so seeing they r increasing oct1st we r going to be out by then if he doesnt change his ways and try to rip people off and be rude!!
DO NOT RENT THERE! Horrible management and horrible move out experience! Never again!