Best 30 Suede Clean in Saint Louis, MO with Reviews -
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By: mervy.
South County Cleaners
My husband basically only wears a suit for weddings and funerals. He dropped his suit off at South County Cleaners to have it ready for an out of town wedding. When he went to pick it up, the suit was missing. He was told they would look for it, and call him when they found it. We were leaving for the wedding at 4:00am the next morning, so when the suit had not been found by 7:00pm, we went out and purchased a new suit. The following week, my husband took the receipt for the new suit in to the cleaner's, and he was told his suit had been found. He was told that they would not pay for the replacement suit because his original jacket had holes in it, and that this damage was noted on an invoice from 2007 (this suit was purchased in 2007). The jacket they gave him had a hole and very many big snags on it. THIS JACKET HAD NO HOLES OR SNAGS WHEN IT WAS ENTRUSTED TO SOUTH COUNTY CLEANERS. During our daughter's rehearsal dinner last year, it was undamaged. When it was worn to our neice's wedding two years ago, it was undamaged When it was worn to his brother's funeral in 2008, it was undamaged. If this jacket had a hole and snags, we would have taken the time to shop around and have a new suit tailored, instead of buying one off the rack. (It would have been about the same price.) The owner told my husband we were "trying to take him to the cleaners". It's our fault they lost the suit? MORAL OF THE STORY: SOUTH COUNTY CLEANERS DOES NOT FOLLOW BASIC HONEST BUSINESS PRINCIPLES.
By: kalista369
Ram Leather & Fur Care
Very hard to work with. I called to ask a few questions because my dogs had scratched up my couch, and these guys were not very helpful. I wanted to know what my options were to fix the couch and they pretty much told me I need to get my couch to their shop and that it would be around $1000. There has to be a better way! Disappointed.

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