Pro Nails in Saint Louis, MO with Reviews -
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By: Penwah C.
Nail Envy
I seriously wish i could give them no stars! They lack customer service skills and definitely do not understand how to problem solve basic problems. I really should have taken the hint when i was asked to come back the next day. When they were checking me out, i asked them to run my debit as credit. It was this huge ordeal that pretty much made me look like i was trying to steal something. The lady kept asking me over and over again if i had another card. Are you seriously kidding me? I keep telling you the same answer over and over. Then she basically tells me that i didnt have the money in my account. Umm how would you know what i do and dont have in the account? Your employee got me locked out of my card. Not my fault.
By: brianelaine
Lucky Nails
Took the girlfriend and the service was very professional and they all seem like nice happy people. we both got pedicures and she got a manicure.
By: Jessica M.
Polished Nails & Spa
Saw a Wednesday special for 40% off all wax services so scheduled an underarm wax. It was an awful experience! The wax she used didn't actually remove any of my hair so she started plucking each hair out with tweezers! When it was time to pay she tried charging me for a completely different service-that cost more- and couldn't correctly calculate the 40% off. After I took my phone out to show her the math and my actual total, she grabbed my card out of my hand and ran it. Never going there again!!
By: Sondra W.
V Nail & Spa
I have been seeing Rachel for 2 years and twice now they have burned me. Once my boyfriend pre paid for an appointment as a gift and they tried to have someone else do my nails after my boyfriend specifically made an appointment with my lady. Then, this past week I called the day before to make an appointment and when I went in the next day, they said my name wasn't in the books so Rachel couldn't do my nails. I needed to come back later. I live 20 minutes away and when I call to make an appointment I would expect to be gotten in some way or another. My schedule isn't at the disposal of the business and to be treated like I'm not a regular customer and not feel welcome every time I go in there--NO THANKS! I'll spend a few extra dollars and go to Bello Salon where they do an awesome job, better color selection, less rushing, and I always feel welcome!!
By: Geri T.
V P Nails
I asked for powder instead of polish they said they knew how. They kept raising the price and did not do correctly then only one coat. My nails were trimmed to half of what they were supposed to be because of them not knowing how to do it. There are spots with nothing on them and what is there you can see through and is chipping they refused to give me my money back!! Do not go here!!
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By: Kayla B.
California Nails
Terrible service, nail techs even the owner has the worst attitudes and service is slow! I will never come back again!!!!!Trash POINT BLANK PERIOD!!!!!!!!!!!!!!!!!!!!!!!!!!!
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By: Kim D.
Td Nail Spa
I tried to give this place a chance since they are a local business. I went numerous times and my gel or powder nails just didn't last more than a few days. 3-4 I also received pedicures and walked out with dry looking feet and sloppy polish. The last gel manicure by the manager Hanah was so bad I went in two days later for her to remove it. I was thick and already lifting at the cuticle. She removed the gel and did nothing to try and make things right. I asked her for a refund (since I had already spent around $600 on nails etc. since their opening. She said she would have the manager contact me. After a number of calls to her finally after 2 weeks the manager T called me and said no refund because the nail girls are on commission. He did not offer anything to make it right. In addition to poor quality, when Hanah does nails she is also answer questions, answering the phone and managing the business. As a result, don't plan on getting nails and toes in less than 2 hours. I also brought that issue to the manager T's attention and he said they are still figuring out staffing and that is why she has to do other things. Well sorry, but my time is also important - and staffing issues aren't my problem. Save yourself time, money and get a decent manicure somewhere else. Don't go to TD Nail Spa in Yorkshire plaza.
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By: Tarshae C.
J Nails
On June 23, 2017 I came into j nails and waited an hr to get my nails done.... When I finally sat down in a seat I ask the nail tech if she could work quickly on my nails because im in a rush. When I said that she got up and walked away and said she's not doing my nails. Jay, the owner then told me to leave. I asked what I did wrong and he called the police on me. This story sounds unreal but its the true. I did nothing wrong. I was hurt and upset. I was kicked out for asking the nail tech to work quickly. I will never go back.
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By: Adoria L.
Nail Experts
This salon is not professional. I have frequented this salon and have found that the technicians are not very good. I was going to give them a third chance I don't know why I made an appointment with Paul. When I get there Paul looks at this book and says he doesn't have me down has two other people down. Also on the acrylic nails are gel nails they're not very good at getting thin nails if you like big surfboard Nails especially with Paul then then go on and book with Paul but if you want some Thin nails and you want your smile line to be right you don't want to go here
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By: Lizzy S.
Polished Nails & Spa
This was the most awful experience I have ever had. I planned to bring my bridesmaids, sister, mother, etc. for my wedding this past May 6th. Not only was the staff rude, despite countless emails to set up appointments, they did not remember our appointments and were annoyed they had to accommodate us. They made my flower girl cry telling her to "shhh," waving a hand in her face when she was talking to me. They did a terrible job, and than on top of that, charged a fortune. They called me "brideszilla," once I called the manager to let him know how mortified I was. Not to mention, I had to then get my nails redone afterwards....TERRIBLE! STAY AWAY!

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