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12/05/2012
By: jordan1966
Rent Source
Due to a job promotion, I was relocated to the St. Louis Area in October 2012. Not knowing anything really about the area, other than the Arch and the Cardinals, I sought out professional advice in locating housing for my family. I am a single father of two girls, ages 15 and 12. We were staying in an extended stay hotel until we found a home. I am very picky. I wanted to ensure my family would be in a solid home, in a safe neighborhood, and my girls would be in a good school district. Like everyone else, I searched Craigslist and realized there was so my listings to choose from, too many in fact. (If that make sense) I came across a home that had the amenities I actually liked. I called the number and spoke to a lovely woman at Rent Source who gave me the details about the house. She told me she had other homes similar, amenities wise, to the home I was looking at, and that I could come to her office or visit their website and view the homes. I went to her office on Natural Bridge and within 10 minutes or so I had a listing of 14 homes to choose from, all exactly what I was looking for…3 Bedrooms, in North County, under $900.00. My daughters and I looked at all the properties in four days. We narrowed our options to just one of the homes and then chose to go to the Rent Source website and get an updated set of options to look at the next day. We had an additional 4 homes to look at. The following day, in about three hours, we had walked through the additional homes. What we found was we loved one of the homes that day and could really see ourselves living there for a long time. We negotiated our lease terms with a very cooperative landlord and started moving in two days later. That was almost three weeks ago. We have painted a few walls, moved our furniture in and really made this place our home.I must say, I am not the type of person who takes the time to write a review of a business I use, lord knows with all shopping we do every month for groceries, household goods, clothes and so on I would spend every waking moment typing. However, I just wanted everyone to know that my experience with Rent Source on Natural Bridge was fantastic. I would highly recommend them to anyone seriously looking to make a good informed decision on a home for their family.
12/16/2014
By: Jason L.
Smith Management Group
I have lived in St. Louis metro area for 30 years and have lived in 4 different associations. Two of which were managed by Smith Management Group. To be able to compare services amongst 3 different management companies as well as experience of serving on a board for 3 years, I can contest that the Smith Management Group is by far superior in all aspects of management services in the St. Louis area. They are always available, have many services for residents, and the customer service is by far superior in my opinion. I recommend Smith Management Group based on my experience and involvement with community living. As mentioned I have now dealt with 3 management companies. This is my fourth and final move in St. Louis and while shopping for an association, I asked who was managing the association as this was a partial decision maker where my wife and I would reside. I can contest that my wife and I were pleased to hear that the association we wanted to be part of was managed by Smith Management. We recently had to request some help from their staff as we recently just moved in and man, it’s great to have a company that simplifies solutions. Oh and so friendly. I feel like they care about their job, its almost as though they are a family… Anyhow, I thought it would be fare to share our experience. Thanks staff at Smith Management Group.
06/20/2013
By: sirval
FrontDoor, LLC
Front Door STL is truly an amazing place to live. My friends and I signed our lease last year (renewed lease for another year) and to this day, I have had zero complaints with them. Whenever I need to make a maintenance request, it is always addressed in a timely fashion. I live in the Theresa Park Lofts and it is wonderful how they took an old school and transformed it into a modern living space for all sorts. The apartment is equipped with a fitness center, surveillance cameras everywhere, washer/dryer in each apartment and so much more. The staff are super friendly and relate to students and/or families so well. They always make sure that the property is kept clean which is a plus for me because I hate clutter. Another perk about FrontDoor is that I can pay my rent online and request maintenance fixes there, as well. Overall, I would recommend FrontDoor to friends, co-workers, and incoming SLU students because I enjoy where I live and I believe other people should get a chance to experience what I've gotten to experience.
01/25/2014
By: Kalob C.
Ruby Tuesday
First concern is the off smell. A definite odor of something. Food on floor in several places and on both backs. got the sampler platter chicken tenders burnt. Visually obvious but delivered to table anyway. Had to guess what sauces were. Guessing one is ranch but very runny and warm not a good sign to me. How long has it been out of cooler? i commented on mess at booth. The waiter said there was a just at this booth and he would clean it up. Been awhile its still there. Oh look theres a fork down there also. Food finally arrived fries are barely warm. Details over looked such as side items wants and dislikes. Empty dishes from sammpler still here. Wonder why! They are not busy at all. My burger is cold doesn,t taste bad but not great. My beer was good and cold not a hard thing to achieve. Chicken wing still riddled with feathers. Server pleasant but seems very rushed. Again not very busy. There are many better choices within 5 minutes of here thet have similar menu. I will not be returning.
08/10/2012
By: mmk364
FrontDoor, LLC
I just moved into a FrontDoor apartment at the beginning of the summer, and I've been nothing but thrilled! The apartment itself is beautiful and well built, and any maintenance concerns I've had have been promptly adressed. When I first moved into the apartment it was still a little bit messy, but when the leasing staff saw it during the inspection they immediately had cleaning go back into the apartment until it was up to their standards. The leasing staff has been nothing but friendly and helpful to me whenever I've had questions! Tons of my friends live with FrontDoor as well, and all of them are very happy! I'm not sure why this place gets such a bad wrap on these sites--I think it's just people that have one bad experience and choose to publicize it. I can't tell you what a great experience FrontDoor has given me in my very first apartment!!
06/19/2013
By: matba736
FrontDoor, LLC
I'm honestly really surprised to see a few bad reviews for FrontDoor, as I have nothing but really nice things to say about them. I'm a student at WashU School of Medicine and I have been living in The Grove for the past two years, and I just renewed my lease for yet another year. They have always treated me with extreme courtesy and have responded to any service requests incredibly fast (They even come change my light bulbs!). Paying rent is online and easy. I have a in unit washer and dryer, dishwasher, central air and all the amenities my classmates that live in the CWE are jealous at a fraction of the price they pay. All in all, I haven't had a single problem with the management or hidden fees like some claim here. I'm truly happy and looking forward to another year in The Grove with FrontDoor!
06/20/2013
By: dirame
FrontDoor, LLC
The Front Door community is a great place to live! I live in one of their buildings near the SLU medical school, and I just renewed my lease for my fifth year! They keep rent prices competitive- especially when you factor in the workout center in my building and the individual washer/dryer in each unit. A lot of their properties are renovated so that everything is relatively new and stylish, but with accents of the original architecture. I also love that I can pay rent and submit maintenance requests online... and rent isn't considered late until after the 5th of every month. My maintenance issues have been few and minor, but maintenance has always been very quick to respond. I have never had a bad experience renting from Front Door, and I would recommend them to anyone looking for a new apartment.
05/06/2014
By: Elizabeth S.
FrontDoor, LLC
I have had an awesome experience with Front Door. They have been incredibly helpful and really, very kind. I decided that I needed to move back home, and I looked for a subleasor. After some very unfortunate happenings, I was left hanging by the man who was supposed to take over my lease. The management worked very hard to help me find someone new, and actually found someone for me. They have rules set up in their lease, and I think it is unfortunate that some people don't realize that a lease is a contract to which they agree to. If you are a respectful, decent tenant who follows the rules, I believe Front Door is an awesome company to rent from. If I ever moved back to the city, I would rent from them again. And no, I did not receive a "payment" to write this positive review!
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02/20/2015
By: Ereka F.
Red Brick Management
We moved into the Smile Lofts in Soulard last month from Springfield, IL. I have to say, Red Brick has been very good to us. They worked with us on every detail of our move right down to the best time to move in and right place to park. We've had to call maintenance twice regarding a broken dishwasher soap dispenser and a toilet seal. Both issues were handled professionally and promptly. I also asked that a deadbolt be installed to the apartment upon signing the lease. This is something they did not have to do but graciously did without argument to make my family feel safe. I would say this company has gone above and beyond to make our family feel welcome and comfortable and will recommend this company to any that inquire. Signed, a happy resident.
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04/29/2013
By: typhon1
Hodak's Restaurant
Upon walking in to Hodak's, do not expect to be greeted by a smiling hostess. Actually, don't expected to be greeted at all. The bartender did not acknowledge us and several waitress stepped around us. We stood for several minutes before a patron told us where we could be seated. After a long wait in line, a surly waitress showed us to our table. Unsurprisingly, there was no servers in the vicinity. Our waitress finally showed up and actually (gasp!) apologized for our wait and asked to take our drink orders. We'd had plenty of time to look at the menu so we placed our food order as well. The food was pretty good but not worth the hassle. The management at Hodak's needs to realize that customers should be treated well instead of as a nuisance.

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