01/04/2017Ryan Kelley The Home Loan Expert
We were the seller for a buyer that used this company. On the day of closing, several hours after the closing had already taken place, this company found some "problem" in the sales contract between us and our buyer who was the client of Ryan Kelley. Keep in mind Ryan Kelley had this contract for 3 months so any problem should have been discovered long before the date of closing. This company required that our buyer and us sign an amendment before they would disburse funds to finalize the transaction. The funds were not ultimately disbursed until 3:45 p.m. which was too late in the day for the funds to then come over to our purchase of our new home so that deal could be finalized and we could get the keys and move in. The delay and incompetence of Ryan Kelly cost me $1,150 in mover fees and a hotel bill. We finally were able to move the next day thanks only to the flexibility of our mover, otherwise it could have been as much as several days before we could reschedule the move. When I began to have conversations with people at Ryan Kelly, they continued to change their story (or were just outright lying) to blame the Title Company for the delay in disbursement of the funds. Finally, Ryan Kelley admitted that they made an error, but the fact that we were impacted to the tune of $1,150 was not their problem as they took care of "their client". What kind of company is this incompetent, costs people a significant amount of money, and then refuses to make the situation right. I am going to file a complaint with the state of Missouri regulators, and also make sure this company gets all the adverse publicity it deserves for treating people like this and basically not caring one bit.
Alisse has her own little community of people on her payroll. Sure she can be a bulldog, but at the expense of a person's integrity. My ex spent about a year of college education JUST to slander me and create an environment where we no longer speak or enter the same room. Now that's real justice for our children!! I have nothing nice to say about this woman who steered my ex into filing TRO after TRO, and then finally asking for full custody. WHO does that to a mother that stayed home with her children their entire lives, only to find out the husband has been out having affairs! So there is no real justice in this system. It only matters how much money she can milk you for. Another TRO? Sure, that will be $10,000 please.