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05/18/2014
By: Terry M.
Slyman Brothers Appliance Of Hampton
I bought an inexpensive kitchen set from them. They were pleasant and the price was fair. When it arrived, though, one of the items was damaged--fairly severe cosmetic damage--on one corner. They proceeded to install it without asking me first, perhaps assuming that I had purchased it that way, since they do sell scratch and dent sometimes. I noticed it just in time before they left! But when I made a comment, the delivery people only remarked first that it wouldn't show, being a back corner, and then that it must have happened en route to my home, and simply suggested I call and ask for a rebate. It turned out the handle on the other item was broken, not easily seen (to be fair) . They did replace it quickly, but ordered the wrong item. In the end, they sent the right one, and were always pleasant. It could be sheer coincidences--3 at once. They are a family business, do have a solid reputation, or so they said, and have been around in the same location for many years. However: I had another appliance needing repair, not one they sold me. They referred me to an allegedly trusted repair shop, one they knew well...which outright lied to me about a repair, and left me with an unrepairable ruined appliance when previously it had needed a repair but could be repaired. When I told Slyman about this, there seemed genuinely surprised, but not perturbed at all: They expressed only mild apology, and said that the shop was usually reliable, but added that they weren't in business together; they'd just given me a name and were sorry I'd had a bad experience. But actually, they DID recommend this repair person as reliable, well known to them and trustworthy, and gave me his card. I took what they said at face value, as a customer should be able to do: You recommend, then you are putting your company's name on the line, too, and if they make your customer unhappy, you should do what needs to be done to restore your good name; even if it's just apologize profusely, yell at your associate business to make good, and (depending on how bad it is) even break association with the other business, maybe add perhaps some other minor thing like a discount on future purchases, or free smaller repair. As it was, a late-model non-working appliance (freon leak) became unrepairable junk (recirculating system destroyed, no longer just leaking!).
11/24/2012
By: kimmybear
Ismart
I also had a problem with my lcd display after it was repaired by them, however upon calling the store the manager, they were eager to fix it for free. when i asked what had happened they assured me that it was only a defective part and that their warranty would cover it. i brought it in and about 45 minutes later i had a perfect working phone again. I wasn't too happy about making the drive twice but their upbeat service and commitment to make me leave happy has earned them a future repeat customer. i don't know exactly whats wrong with your phone but next time i would call if you have an issue, they took care of me
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03/19/2015
By: Cindy P.
RSI Kitchen & Bath
Great selection of products and excellent customer service. We bought a beautiful bathroom vanity but our first one came with a few chips in the marble top. I made a phone call and arrangements were made for a new top to be sent for replacement. The professionalism of each person we encountered was superb. Kelly assisted us from beginning to end and was very knowledgable and accommodating.
07/25/2013
By: aj7john
Ismart
I have bought a few phones from these guys and they are super knowledgeable! If you have any questions they know! I tell them my price range and what I like (which they probably know by now haha) then show me the phones. I am glad I dont have to go to ATT or anything like that because they always talk you into stuff you dont want. Try these guys out!!!
08/10/2015
By: bobbyslyman
Slyman Brothers Appliance Of Hampton
The best place for Appliances in St. Louis. They beet all the big box stores and also I was able to get a better price on a new in box washer and dryer then Appliance Discounters which were selling them for more and they had defects.Plus Slyman Bros free delivery is always a plus.
05/22/2016
By: Matt F.
Dellwood Washer-Dryer Parts & Service
These guys rock. I've been going here since I was a little kid with my dad, and had to go back for the first time in years today. Helpful as always, was out quick with some good advice and best of all, my dryer is working again. :)
02/08/2016
By: Kat S.
Apple West County
Although I may have been talked into spending too much money here (wink, wink), the staff has been friendly & helpful. There is usually a wait at this location, I would recommend setting an appointment ahead of time!
02/13/2015
By: Hayden S.
Ismart
Came in today no expecting them to fit me in because of how busy they were but I was able to drop my phone off and pick it up fast! I got it fixed in time for Mardi Gras! Hopefully I don't break my phone again!
01/10/2013
By: erica53
Best Buy
This is a clean Best Buy with good stock. The employees seemed to know what they were talking about and were able to help me purchase my surround sound system and 60 inch plasma tv. Thanks guys for the help!
08/08/2013
By: s333j27
Ismart
I had horrible water damage on my iPhone. I took it into these guys and had them take a look at it. They had it fixed for less than $50 and out of there within an hour! Great company!! So happy I found them!

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