2818 13th St, Saint Cloud, FL 34769
- Mon - Thu
11:00 am - 11:00 pm
- Fri - Sat
11:00 am - 1:00 am
11:00 am - 11:00 pm
General InfoGet oven-hot pizza, fast from your local Pizza Hut in Saint Cloud. Enjoy favorites like Original Pan Pizza, Breadsticks, WingStreet Wings, Hershey's Chocolate Chip Cookie, and more. For customer support please reach out to our national Pizza Hut channel at www.facebook.com/pizzahutus
Wheelchair Accessible: No
Cuisines: Family Style, Take Out, Fast Food, Pizza
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
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I've gone here many many times and it is always filthy. The plates and cups always have crusted on food. The last time I went there was a huge roach on the wall as well.
I haven't eaten at a Pizza Hut Restaurant in quite some time and if they all have the same awful service as this one I wont be going to another one for as long as possible!!! We came here to celebrate my daughter in law's birthday. We were a group of 6 with a 3 year old and 2 school age kids. The server was horrible. He was as nice as could be just totally clueless as to how to serve customers with young children. I must say that it must be a result of poor training and poor management b because he was aiming to please, it's just his aim was that of a blind man in an archery competion. He didn't prebus after our salads for starters and they have small tables (we used 2 side by side). So before the pizza and wings ever arrived the table was already full. Then when the food came (average wait for the time of day - we got there pre dinner rush) he proceeded to try to place a piping hot pan pizza in front of our 3 year old and when we redirected him to put it someplace else as WE rushed to move the salad plates someplace else, he then tried to place to baskets of 20+ hot wings in front of the child.
The food was ok. The wings were good, the supreme pizza we got had half the toppings we usually get when we order delivery from our local Narcoosee Pizza Hut.
Bottom line, my daughter in law is a server and I really wanted her to enjoy being waited on for her birthday. Instead we helped train our server as we dined and were constantly getting up to clear our table and look for him to ask for things.
I reluctantly tipped 20%, mainly because I believe his poor service is due to lack of training. They would not come out to sing Happy Birthday so we did ourselves.
We WONT be back to this Pizza Hut and now I know why it's been so long since I've dined in one. If you're looking for a good celebratory restaurant....THIS AINT IT! Go to Chili's or one of the other well known chains. I spent $100 (including tip) and think we would have had a better time for the money elsewhere.
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