1.Copper Creek Apartments
6430 Verner Ave
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This place is amazing! I've had the best experience ever. My mom and I had seen this store on television and we thought we should check it out today to look for a matress for myself. My mom and I walked in the store and we were welcomed by a very nice, friendly sales representative, Alex. He introduced himself and was ready to help us out! I was in good hands! He asked me what I was looking for and I told him I needed a new mattress. He said follow me and I will get you the best affordable one. He was really patient, he had me try out the most comfortable ones and at the same time he was explaining in detail what they were made of and the differences between them. I explained to him that I needed something to help my back and something that will last for a really long time without wearing out. He helped me choose the right one! He said this mattress will help you for the future and for your better health. I felt really comfortable being helped by Alex and also by his manager. His manager was very friendly and helpful!! To make the story short... I walked out very excited about my new mattress! I really recommend going to this store. I know for sure I will be buying more things from here! Thank you Alex and to his manager for taking your time to make me a very satisfied customer!.... I would give this store a 10 star rating if I could!
I have rented more than one home from this company for over 9 years and they have always been awesome to rent from! They are very polite and professional and always answer any questions I have without any BS. Their staff is helpful and always gets back to me in a timely manner. Their maintenance staff is also very helpful and accommodating with repairs I have needed in the past. I'm not sure what these other people are complaining about on here, but I have NEVER had any late fees or other fees that I have not honestly owed. As long as you are honest and pay what you owe on time, it's never a problem. The few times I have had to pay my rent late, I paid the late fees as well and they have never harassed or bothered me in the least! I believe this is a smaller family owned business and I have always had great interactions with everyone that works here! I have referred numerous friends and family members to them that have also rented homes and are very happy with their professional service! I would definitely rent from them again and refer anyone who is looking for a great rental experience! They have always followed through with anything they have told me they would do, and always let me know what is required of me to keep in good standings with them. I love this company and would rent from them again!
This was a great place when Raylene was here. 80% of the tenants are drug dealers, drug addicts, pedos, or ghetto wannabe gangsters. When you have a perverse crowd like this and you're not backed by your boss, it's no wonder a drunk/addict can kidnap another tenants child and attack him and threaten him for trying to gets his 4 month old son back, then claim he had a gun. Yeah the tenants believe they own the place. You have two specific groups who when they're called on their deviant behavior manipulate the system. We have some samoans who treat this place like it's their land. Dealing drugs and making noise all hours of the night. Talk with EBMC and they do nothing. Illegally rip your satellite dishes down which is a criminal offense since it's private property and then try and pay you off with $20 gift certificates to Chili's....no one goes to Chilli's! It's not the manager that was bad. It was her criminal misogynist bosses. We lost a great woman because EMBC believed a drug addict and convict's email. 51 over a woman who's gone out of her way to help people and do her job. The 5 stars are for her.
Sally was my property manager for 8 years. She managed two of our properties and in that time, one of the homes turned over three times. After each tenant, Sally and her team did a great job at getting the property rent ready and selected good tenants. I read Alpha's reviews here on Yelp and as an owner, I'm actually glad that Sally is tough as nails. Some might say she's too tough, but I like that about her! She definitely prioritized our interests, made sure our property was well taken care of, and that tenants paid on time. When it came time to sell the first property, Sally did a great job at making the property ready to show. I feel that this was above what we agreed to in the contact but she was happy to do so. We're in escrow for our second property and the process from eviction to completing construction was easy. There's a lot involved with owning investment property and Alpha PM made owning investment property "set it and forget it." The peace of mind from Alpha is priceless! I highly, highly recommend Sally!
I have been a customer of Alpha Property Management since 2005. I have had nothing but exceptional service from Sally and her team, managing multiple high end properties for me over these years. Not only have I found Alpha Property Management to be professional and competent, but they have even successfully protected me from several "not so fair doing" people - which is exactly what you need from a Property Management Company in the first place.I would highly recommend that potential customers take the time to speak with Sally and understand her perspective and approach. While Sally might not always tell me what I want to hear in the moment, to my understanding she has always told me the truth and done what is both legally correct and in my family's best long term business interest.I also speak as someone who has experience with different PMs across several geographies. I will definitely recommend Alpha Property Management to anyone who needs one! Sally is my go to Property Management Company - case closed.
Have had problems trying to get things fixed for months to even years. They tell me one thing, then another. Never got porch fixed after 7 years complaining, but others did. Have a bad fridge, & promised a nicer fridge that worked. Took 2 months, but other was all dented, scratched up, and bent rod inside, so I refused. Never got a call & been ignored. Complained of Stove 2, & dishwasher for years. Never fixed properly. Last complaint was 3 months ago. No one still checked them out, but am afraid of getting an exchange of dented, or scratched up old ones. If you call more then 2 times with no answer, you get your name on the bottom, and tossed aside, even though you never really get returned calls anyways. If you continue to complain of something wrong, seems you get targeted & out of the blue complaints come in about something I did?They value new renters over old renters too. They get all the new appliances, & we get the left overs that look in real bad condition, which is not right.
I have rented a home from this company for 8 years and I couldn't be happier with their service! They are extremely helpful and professional, as well as timely with repairs and work orders to my property. They have always followed through with what they said they were going to do and taken the time to explain their policies to me in length, so I am never left questioning what is going to happen. I have even moved from one of their rental homes to another, and they worked with me to find and rent a second home in the area I needed. Again, they were very polite and helpful with the whole process. They let me know what they expected when I moved and I even got my deposit back for the first home in a reasonable amount of time! I am still currently a tenant with Alpha and I would recommend them to anyone who wants an honest and straight forward landlord experience! They are polite and professional which is hard to find these days! I would definitely rent from them again if I ever needed to!
I have been working closely with a gentleman by the name of Andy Pokorny in regards to becoming a future tenant. I just wanted to take a moment, and say a few things about him. First of all, I work in an industry based on customer service and superior patient care. Most of my experience with other people in a similar line of work fall far from my expectations. It is very rare that I meet someone who is exceptional in their line of work; especially in the property management field. From the very first time I spoke with Andy, he has been on top of his game. He was very polite and answered all of my questions. Believe it or not, it is a rare quality now a days in people. I bombarded him with a million questions, and he answered as many as he could. The questions he could not answer on the spot, were followed up with an e-mail the next day with the answers. His customer service is amazing. It is only because of his hard work, that we are going to move forward with renting this property.
Good Value and Great Service!I had a leak in my main water line and the water company said it was my responsibility to fix, because it was the line that feeds into my house just past the meter. I called Sac City Plumbing and Mike arrived at my house within an hour after my call. He gave me a quote for 2 hours of service to fix the problem ($150). Between having to leave to buy parts and the time it took him to fix the line, he was here for 3 1/2 hours. However, when he finshed the work, he honored his original quote of $150. He was knowledgeable, professional and a very nice man. I was so pleased with his service, I ask him to give me a quote on replacing the toilet in one of my bathrooms and replacing all of the pipes in my home because of age. I had received quotes from other people for the same work and Mike's quotes were a bit less expensive than others I had received. I will call him again the next time I need a plumber and would be very comfortable recommending him to others.
The bags/luggage were packed few weeks before the lease ended thats how much in a rush we were to get out. Management and staff is horrible the main reason I highly DON'T recommend these apartments. Whenever something needed to be done management wouldn't do anything about it besides say they would do something therefore it would have to be fixed by us with our money. I repeatedly told them about the stove tops being broken only ONE burner worked they continuously said they would fix it (of course they didn't ). The day they inspected the apartment they said we had to replace it because we broke them. I was told if I got the floor steamed (NEVER said I had to hire someone to clean it) I would get the deposit back so I got the carpet cleaner from home depot and cleaned it myself instead of hiring someone and in doing that and not replacing the burners that were broken since day 1 I didn't get the deposit back. The management in the apartment complex are irresponsible thieves.