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American Cycle & Fitness Trek Bicycle Stores

Bicycle Repair

(248) 542-7182

Directions

Website

29428 Woodward Ave, Royal Oak, MI 48073

Open Now

Regular Hours

Mon - Fri

10:00 am - 7:00 pm

Sat

10:00 am - 6:00 pm

Sun

11:00 am - 5:00 pm

Payment Methods

All Major Credit Cards, Master Card, Amex, Discover, Visa

GALLERYView All (3)

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  • user avatar
    Karen N.
    Details
    Overall
    Expertise
    Promptness
    Service
    05/13/2017

    Just bought my first adult bike here. Very helpful they let me test drive a couple. No pressure. Very knowledgeable about which would be best for me. I'm super happy!

  • user avatar
    Anthony V.
    09/21/2015

    Terrible customer service. Extremely rude. And overpriced. I called to inquire about the prices of their exercise bikes because they didn't display them on their website. They said $1100 and up. I said it was out of my range. He laughed and hung up the phone. Nice work buddy.

  • Poor service
    starrysky484
    06/30/2008

    Despite it carrying the best gear and bikes, the service is TERRIBLE. The first time I went into the store I was looking to buy a helmet and NO ONE offered to help me, even as I passed by the counters and looked around for a good 20 minutes. I then returned to have my bike serviced, telling them to repair anything that needed to be fixed as I had been riding my bike a lot recently and it hadn't been tuned up or looked at in a very long time. I also noted that the brakes were squeaking. I had to wait a week just to have the bike looked at and when I picked it up, the bike was still squeaking. Also, a week after having them "fix everything that needed to be fixed" my chain broke 5 miles from my house. I brought my bike to a different place where I found that the chain broke because it was so worn out. The repairman at the second shop couldn't believe that I had just had my bike serviced for regular maintenance the week before. I feel that they barely even looked at my bike at American Cycle, charged me, and sent me on my way with an unsafe bike. I will not be returning, nor will I be recommending American Cycle to anyone else.

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