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By: K B.
Central Texas Beauty College
I have been using the Central Texas Beauty College for over 20 years and I have never been disappointed. During my latest visit, I was again treated like a princess. I was fortunate enough to have two stylist, Josh and Kayden, both excellent at their work. Josh was the main stylist, he did a fantastic job coloring, washing and drying my hair. Love the massage with the wash ! Once I was dry I asked if there was any way to have my hair braided, as I have very long hair and the heat drains me. Josh said he would ask one of the other stylist since he did not have a lot of practice at braiding. Kayden took over and was very sweet to not only braid my hair but she created the most exquisite french braid. I can't begin to tell you all the lovely compliments I have received this week-end. I must also mention Manuela, Josh and Kayden's instructor. An incredible lady, always very pleasant, always willing to answer questions or help out. During an appointment for my two grandsons, the oldest has Asperger's, Manuela offered her help when my grandson was having a difficult time with the buzzing from the clippers. Thank you all, Josh, Kayden and Manuela for helping to always make each visit so special.
By: notafraidtocomplain
Regency Beauty Institute
"Um....is there another choice nearby?" and the answer would be no. I have been there several times and have run into a few problems that never should have happened, like being over-charged. The girl who did my hair told me that a deep conditioning treatment cost $15, but then I ALSO had to pay $9 for a shampoo and styling. Duh. Shouldn't that be included? Comes to find out, yes. I had to call to speak with a supervisor, but even the girl who checked me out didn't know. How many others have gone through this and not done follow-up or complained to anyone? The last time I went all I wanted was a basic undercut. The student, who graduates in a month, had to get instructions on how to do it. An Undercut? Come on...isn't that pretty basic? It is also important to note that if the flat iron touches your hair for even an instant, you're charged $3 more. The whole experience just came across as being a bit unprofessional. I'll probably go back there though, only because there's not a decent choice near where I live.

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