This place is a regular dive bar made from an old gas station, with one exception...they have fantastic pizza. The outdoor seating is great and they have live music on the weekends. The music can get overly loud, however. The service is hit or miss, but they're usually pretty good. On to the food. The pizza always tastes fresh and if you look over behind the bar, you can see the pizza oven. They have specialty pizzas, but my favorite thing is to order a custom, which they encourage. I usually go for the ham, pineapple, jalapeño, and olive. I've also tried the Route 52 or something like that which is amazing. The small is the perfect size for anyone, with one or two pieces left over to take home with you. Get there early, because parking in downtown Roswell is always an issue, and this restaurant only has about four spots to choose from.
Pathetic customer service. I placed order and they accepted it as usual. I paid through credit card. After 1.30 hours I called them, they said its 11 miles (too far to deliver), on first hand they shouldn't have taken the order, and said will deliver in 20-25 minutes. after 1 hour I called them and cancelled the order. and asked them to make a refund. I haven't got mu order in almost 2.30 hours. After 3 hours a delivery guy knocked at our door, and said here is your delivery and bill. I said I had already paid through card, and have already cancelled the order. They have communication gap, they ask for money which was already paid through card. So be careful when you order. Still haven't got the refund. i was told that the owner is gone home and will call you back in the morning. The next day i called him and he said we haven't charged the amount, i already had the message from the bank. He said i will call you back in a while. He called back and said the amount has been reversed. Still its not done. A pathetic customer service fro these guys, the owner don't bother to call and apologize. BE AWARE!!!
02/23/2015Stoney's Chinese, Thai Cuisine & Wings
THE WORST!!! I WISH I WOULD HAVE READ THE REVIEWS BEFORE ORDERING FROM THIS PLACE! The WORST restaurant EVER!! We placed an order Sunday night at 6 pm for delivery. In the middle of the ordering, we were rudely placed on hold for several minutes. We were told it was going to be 45 min. Fine. Fifty-two min. later, I called to check on it and was told he just left, was a new deliverer and it may take longer. I was pleasant & said that was fine, that I was just checking to be sure. Another 25 min went by & I called back. She began arguing with me about the time I ordered saying it was just 20 min ago. I was so angry with the poor customer service! I told her I was not going to argue with her! I don't know who this woman was, but it appears it could be the same one from the other poor reviews. The poor delivery man was extremely apologetic & nice, but that does not make up for the poor treatment & we will NEVER order again from them! This was the FIRST & LAST time. Also the food was not hot & average tasting at best. Don't waste your time or money here!
After reading some of the bad reviews, we decided to give them a try anyway. the 1st time we ordered delivery.. a calzone, chicken parm sub, fries, and greek salad, all of which were really good!On our 2nd visit, we were going to Kroger, so we decided to go in and order a pizza and some wings. I must say, this pizza experience was an excellent one! Everything from the cheese and dough to the sauce is great! Put them all together and you have one great pizza. All in all, the staff is friendly and helpful and my family will be back for more. Brickhouse keep up the good work! everything was very good. I am glad we ignored the reviews and gave them a shot.