I had heard my sister in Colorado rave about Hobby Lobby for years, so I was thrilled when one came to Roseville. I love the wide variety of products they carry, and the fact that there is almost always a weekly coupon in the newspaper. I recently went there looking for a particular brand and color of embroidery floss that I needed to complete a dresser scarf that my mother had started many years ago--probably before 1955. The thread company went out of business years ago, so I was afraid I was out of luck. However, a staff member was able to help me, so now I will be able to complete Mom's item.
We have bought several items at Railroad Hobbies over the year, e.g. when our son had to do a model of the La Purisima Mission, which was a working farm, we bought little farming figures for his model--they were the perfect size. Just recently, my husband needed some small brass screws, nuts, and washers to rebuild the speedometer on his antique car. When we went in, we not only got greeted by store personnel, but were promptly taken to the area that stocked the needed parts, and even received help matching parts my husband already had. We got lots of help for relatively inexpensive items.
Love that I can get everything I need in one stop, however, the customer service is poor. The lines are always long, the cashiers are always talking to each other instead of paying attention to the customer, and I am never asked if I need help. This is why I gave them a 4 star instead of 5. This needs work. But all in all, I like Hobby Lobby and the variety of goods I can purchase there.