Burner King Inc in Ronkonkoma, NY with Reviews - YP.com
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By: Glenn J.
Burner King Inc
I recently had my house converted from oil heat and propane to natural gas. Brian Link came to my house for estimate and explained the entire process and gave a competitive price. Burner King made all arrangements with the town for permits and National Grid making the process easy. They kept me informed on when National Grid would come and when work would be performed. I am extremely pleased with Burner King's quality of work. Thank you again. Glenn Dengeles
By: Nicole C.
Mr. Rooter Plumbing of
my heat stopped working on a very cold day. They responded same day fixed the problem in the same day. Service person was efficient, and knowledgeable and left the area clean. I can't speak to the price I have nothing to compare it too but I would use them again
By: Kristen M.
Mr. Rooter Plumbing of
I wish I would have read reviews before I hired Mr. Rooter to fix a very basic problem I had with my kitchen sink. The plumber who arrived was polite and was able to fix the basic problem very quickly. I was charged almost $300 for this work which was for labor, only, as I had provided the $30 in materials that were needed (although he did try talking me into him providing the materials for a total cost of $500- CRAZY!). However, after the sink basket was replaced (which is why I called a plumber in the first place), the faucet hose began to leak. This problem had never occurred prior to this. At that point, the plumber tried talking me into buying a new faucet and getting it installed for $700. Since that was NEVER going to happen, we called the company to speak to a manager and no one ever got back to us. We had to call back 3 days later and still no one would speak to us. I finally heard back from them the next day via a defensive and dismissive email (still no phone call) saying they did nothing wrong and no refund would be provided. Mind you, a refund was never asked for. Bottom line is- this company is a rip off and has absolutely no customer service. I don't recommend using them.
By: iodprod
Burner King Inc
great service, install, response times and price is stellar!!!charged thousands less than other boiler companies, because they didnt nickel and dime me. didnt charge for small paperwork that had to be done with the town. other contractors wanted $4000 for permits and such, as with burner king that was included. no problems with install whatsoever. good plumbing job. always answer their phone. Brian called back at 1030 at night after getting out of surgery!! thats service!dont know why they had some bad reviews? they are much better than other heating companies i've dealt with.
Tips & Advices
  • Are you licensed and registered?
  • Are you insured and bonded?
  • How many years have you been in business?
  • What, if any, professional associations do you belong to?
  • May I have a list of references?
  • Do you offer a written warranty for your work?
  • Will I need a permit for this work?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional  who is willing to  stand by his or her work.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.

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