Best 30 Inground Swimming Pools in Rockwall, TX with Reviews -
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By: Steve A.
Pool Stop
I went into the Rockwall location to get supplies and a new pool robot. Their Dolphin 200 was too expensive so I did not purchase it. The next day, the salesperson calls to say they have a demo unit with hardly any hours in it that they would sell me for $300. I agree and drive back to the store (20 miles) and buy a robot for $300. 3 days later, the sales person calls and explains that the person at the store gave me the wrong demo unit and asked if I could bring the one they sold me back to the store and get the other robot cleaner. I agreed as it was an honest mistake. When I get back to the store to swap out the robot, I am told that someone accidentally sold the demo robot that I was supposed to get but that they would sell me the one I just turned back in for $100 off retail. ($200 more that I can buy it online). The service at this store is pathetic. I will never do business here again.
By: Steve G.
Pool Stop
Repeated parts replaced and charged but problem remains. Spoke with office and she told me find another company if I didn't like it. She needs serious Customer Service Training.
By: kc.stephenson.9
Pool Stop
great service and great pricing-- they have been servicing our salt water pool for 6 years and we have also gotten great deal on a 6 person spa !!!
By: rachelp92
Pool Stop
This place is definitely my favorite place to shop for pool supplies. If i ever decide to have a pool built i know exactly where i would go! Definitely recommended if you want great service and awesome prices!

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