Dallas Plumbing Company & Air Conditioning
11055 Plano Rd, Dallas, TX, 75238
4480 State Highway 276 Ste 300
PlumbersSewer ContractorsSewer Cleaners & RepairersPlumbing, Drains & Sewer Consultants
4480 State Highway 276
3730 Dilido Rd Ste 422, Dallas, TX, 75228
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Rockwall Heating and Air, Inc. and our employees strive to make every customer happy and feel as if their situation is our priority. After speaking with the employees listed above in the Complaint and investigating we have found no record of the above customer in our system nor any recollection of any issues of this nature in the past year. Our policy states that our technicians do not smoke during business hours and all of our present technicians are non-smokers. Rockwall Heating and Air, Inc. takes every review and or concern very seriously and ask that if at anytime we may have offended a customer of ours that they call and give us the opportunity to resolve in a professional manner.
We had an issue with our spigot outside. I was able to get the best service, most reasonable price and quickest response. The plumber was very knowledgeable, respectful and professional. He went out of his way to make sure I had all my questions answered plus volunteered additional vital information. It is a pleasure to find such honestly and integrity from a profession that doesn't always have the best reputation but this company is definitely an exception. Thank you so much for your help. Now I have an issue with my garbage disposal. I called Masters Touch without hesitation or reservation. I highly recommend Masters Touch for all your plumbing needs.
I called another 24 hour company on the weekend who said they would be out in an hour. 2 hours later, I gave up waiting and called Ruben. He arrived BEFORE the first company. I really appreciate he didn't double prices on parts- in fact he even showed the home depot receipt. Will make Rodriguez plumbing my first call next time I need a plumber.
I called for an estimate, got a very honest answer and very helpful, after calling around for prices I decided to go with Master Touch as the guy gave me all information and help I needed to make my decision.
Ontime, courtesious, and professional. They went the extra miles to use the right parts and return my plumbing to like new condition.
Amazing and affordable Service! Our sewer line was backed up and we called them on Saturday evening.
well after work was completed. Thank you for being so thorough and prompt.
Thank you for helping us through the difficult time!
I will truly recommend you guys to my friends.
- Are you licensed and registered?
- Are you insured and bonded?
- How many years have you been in business?
- What, if any, professional associations do you belong to?
- May I have a list of references?
- Do you offer a written warranty for your work?
- Will I need a permit for this work?
- Were you pleased with the work done?
- Was the project completed on time?
- Did the plumber give you a written warranty and guarantee his or her work?
- Were there any unexpected costs that arose?
- Would you hire this plumber again? If not, why?