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07/31/2012
By: richmond7788
Factor Appliance
Adrian of Factor Appliance has become my go-to provider for appliance repairs. I will never again wait in a 6 - 8 hour window for a large corporation's employee to arrive, only to have them tell me they don't have the right material, tool or piece to complete the job and will need to return at another date; or conduct a simple repair that only takes 5 minutes, but charge $150 because "that's the minimum fare". Adrian was not only efficient, he solved a problem that was plaguing my W/D for weeks and also solved an even larger problem that others claimed was usual (my dryer seemed to kick out a lot of lint) and the manufacturer's employee said that was normal. When Adrian got in and physically moved the unit, he saw the exhaust wasn't secure and lint was escaping. In addition to his expertise, his helpful and friendly nature made the entire experience enjoyable - which is far from typical. He is reasonably price, explains everything he's going to do before he does it and gives an estimate (both money and time) upfront.Go with Adrian - you won't regret it.
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09/23/2016
By: Ted C.
Factor Appliance
I am very pleased with the quality of work and the level of professionalism demonstrated by the technicians at Factor Appliance. Prices are fair and the appointments are punctual. Repairs have held up nicely, restoring our appliances to original performance levels.
04/06/2016
By: Evonne B.
Factor Appliance
Very happy with the service we received. The technician was friendly and was able to get the part we needed and install it in about an hour. We had tried using Bray & Scarff and had already waited three weeks! Factor came the next business day.
10/21/2012
By: fran1971
Factor Appliance
The level of service at Factor Appliance of Rockville is fantastic. Having been lucky enough to have seen an advertisement, I've been impressed by the professionalism from start to finish. I can now wash clothes again.Thank you!
09/23/2016
By: Beth G.
Factor Appliance
Exceptional service from Adrian, the owner at Factor Appliance. He was knowledgeable, honest and fixed my problem in one visit at a beyond fair price. Highly recommend!
Tips & Advices
If the washing machine is overloaded or all the clothes are packed to one side, the imbalance can cause the washing machine to jerk and shake. These vibrations can be violent enough to slam the machine against other objects, possibly causing damage to its exterior.
Refrigerator coils should be cleaned at least twice a year. Households with pets should clean their refrigerator coils more frequently.
To reduce the risk of foodborne illnesses, the U.S. Food and Drug Administration recommends homeowners set their refrigerators at or below 40 degrees Fahrenheit and their freezers at 0 degrees Fahrenheit.
In terms of operations and upkeep, gas dryers are less expensive than electric. The actual savings depends on the cost of gas vs. electricity in the area. Still, gas dryers heat up faster than electric ones do, making them slightly more energy efficient. However, gas dryers are priced higher than electric ones, so homeowners should prepare to pay more at the outset.
Proper maintenance helps most home appliances last longer. Homeowner's should check their user's manuals for insight on how often to inspect, clean or upgrade their appliances.

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