Best 30 Used Engines in Rockford, IL with Reviews -
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By: Tracy B.
State Line Auto Parts
Woman who works here is very rude. My husband has a Traumatic Brain Injury and she treated him very badly. When I called to ask what's going on (they refused to take the alternator back that we got less than a week ago. She said it didn't have her markings and she tested it herself. But when we put it in something wasn't turning in it and it snapped the belt.) she also treated me like crap. Said she wasn't an idiot and has been doing this over 30 years. She did offer to test our battery to see if it was the battery but no thanks. I'll take it to my aunt who also has been working on cars for over 30 years. She's a bit nicer than this lady who's been doing the same for 30 years but no good customer service... Need some better employees that are a little less old and bitter. Looks like money down the drain.
By: Sherri J.
B & H Auto Parts Salvage
Car was supposed to b picked up yesterday and no one ever showed or called then was supposed to b picked up definitely before noon the next day didn't happen then were going to come in the afternoon. Now they called and said they were not going to make it today. I have sat around for 2 days for nothing. Inconsiderate and very poor customer service.
Tips & Advices
Some dealers accept returns if the component is returned with the original invoice. Some dealers might charge a re-stocking fee for returns. Others may not accept returns at all. It's common for dealers to not accept returns on electrical parts. Customers should ask about return policies before purchasing.
A salvage yard might test used car parts before selling them, but customers should ask whether tests have been performed on the part or not. All parts, especially electrical components, should be tested prior to purchase. Most salvage yards and auto repair shops should have a 12-volt battery to test electrical parts.
Sometimes it is worth buying used car parts. If the part is in good condition, a car owner could save money by buying the used part. However, if the part is something that's unsafe to purchase used, like brake parts or air bags, or if the part is too deteriorated to be safe, it's worth the cost to buy new.
Junkyards are businesses where people can shop for used car parts. Other names for these businesses include salvage yards and automotive recyclers. Auto repair shops might also sell used car parts.
Yes, most used car part dealers sell to the general public. However, just like with any car parts purchase, buyers should look into the dealer’s warranty policy and might want to price shop at several places.

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