Coin Car Wash in Rockford, IL with Reviews -
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By: Kathy A.
Supersuds Car Care Center
Not a pleasant experience. After going to the gas station to fill my car up after my Super Suds visit I noticed some damage to my trim pieces. I called the manager - 1st the manager wouldn't take responsibility when I asked why a hand wax stripped and left circular marks on the chrome pieces especially around my gas tank door. I drove back so he could see it. Then he started trying to divert the responsibility to my "cheap after market parts". Saying they won't replace after market parts. I said I would take it to Parsons for an estimate and he reiterated the fact that he considered my aftermarket parts cheap. Well long story short - the manager was not responsible for anything at any time, including the fact that he had one of the little stick on air vents (they had taken off with the roto-tool during the "hand" wax in his hand. When I asked him about it - he lied to my face saying he was looking for a replacement when I called from the gas station after noticing the damage to my car. He did not even know who I was! I purchased this car in 2014 and have taken good care of it. As a matter of fact, the one air vent was off and I already had the new one in the garage to fix it already. Why they couldn't have been honest and told me from the start - I can only guess they were hoping I would not notice. I did get my money back, but he didn't offer, I had to demand it. Although he said he would have if I hadn't been so difficult and out of control. (I guess because at this point I was mad and said this bs! Needless to say - I won't be back!
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By: Steven A.
Rockford Express Car Wash
never go to Rockford express car wash, they don't do a good job and they employees are worthless, if you go to them with a concern they get rude and start cussing at you and calling you names
By: chuckgrimes
Supersuds Car Care Center
Terrible attention to detail, worse customer service in The entire city of Rockford and very poorly managed. My advice, STAY AWAY
By: Ken L.
Supersuds Car Care Center
After they destroyed the graphics on my vehicle and then denied it and refused to give me the owners name, I have a fleet of vehicles which would have been worth over $3000 annually for just the washes, not to mention oil changes, etc. the repair to the graphics damaged by then was a pretty good deal. Now I will bypass them and share this story to everyone I know. Thank you
Supersuds Car Care Center
As a woman, I feel very safe coming to this car wash. I have been very satisfied with the excellent quality of work done here for oil changes. I have been getting my cars washed here since they opened in June 2000. I have been very happy with the detailing department as well. I was informed that the manager who was written about in an earlier review was let go. Also, the store has great cards for gift giving! I will be going back again soon.
By: kyle.elliott.357
Supersuds Car Care Center
What a joke... very disappointed in the detail service. I got the best package they had and it took over 8 hours and they didn't even wax the roof, the door jams were not clean, they left a ton of wax all over the place that I had to wipe off when I got home. I walked around the vehicle and pointed out the wax all over to the detail tech and they said they would wipe it down again but apparently failed to do so. They also did not clean the headliner which had fingerprints all over it. The carpets still had spots in them as well. The tech asked for a tip when I was walking around checking it out when they claimed they were done. They would have gotten a bigger tip if they didn't ask. I am not one to complain. I will stick with taking my vehicle to Ultimate Car Wash in Belvidere.
Tips & Advices
A green car wash is one that places great emphasis on sustainability. The water used for each wash is scrupulously recycled, and the only products used are those that are bio-based, biodegradable, and gentle on the environment. Some green car washes also rely on renewable energy sources for power.
Many car washes make an active effort to recycle, reclaim, and reuse their water. Recycled water often comprises the majority of the water used for each wash, and, in many cases, the process is precisely managed by a computer-controlled system.
If a car has been newly painted, it's best to wait at least 30 days before applying automotive soap or any other automotive cleaning product. After this 30-day period, it will be safe to take the vehicle to a car wash.
A full-service car wash is one is which all aspects of washing the vehicle are handled by a professional. Many full-service car washes offer different packages that provide different tiers of service.
At a self-service car wash, the equipment and cleaning products are provided, but it is up to customers to provide the labor. Self-service car washes give you a space to wash your car, along with tools, such as sprayers, foam brushes and foam sponges.

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