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By: David H.
Absolutely amazing service... especially when compared to so called competitors. We called 6 different companies who claim to offer emergency/24 hr services. We were either told that they could not make it out to us until morning or they did not even bother to answer the phone. The ones who did just stated that it was OKAY to leave SEWAGE in the basement until they could be bothered to show up--- Plus they were still going to charge a $200 emergency fee just to show up without even fixing the problem.Luckily, we stumbled upon a company that we had never heard of (TNT co). When we called and explained the situation, he was knowledgeable about what the problem was and provided us with two options- we could have him come out tonight or we could wait until tomorrow and save $75. We decided that we did want it fixed tonight. He stated that he would be at our house in an hour and arrived even sooner than that. He was extremely professional and polite and had the problem fixed within an hour of getting here. Not only was he very professional, but he also charged less than his competitors and less than he quoted us over the phone. He also took additional time to have us run water from all of our drains to ensure it wouldn't back up again. He also provided some suggestions as to the best way to clean up the mess (which was much appreciated). I honestly hope to never have this problem again-- but if I did, or heard of anyone who did, I would most definitely recommend this company. Excellent service delivered in a timely manner with extreme professionalism- I could not have asked to be treated any better by a company in this situation.David
By: christina.glavin.7
Big John the plumber inc
I would highly recommend Big John the plumber to all my family and friends! The list of pros go on and on. To start, he was conveniently available to come to my house the very next morning after I called, and he called me the morning of to confirm the appointment was still on, which I found very professional. He was extremely knowledgeable and explained everything in great detail but in laymen's terms so that I could actually understand what he was talking about. He was polite and honest, and best of all, his prices are soo reasonable!!! He also gave me a new customer discount :) Thanks for good old fashioned trustworthy service, John! You are definitely who I will be going to for any future plumbing needs I should have!
By: sonny5
Big John the plumber inc
i had a dire strait situation at one of the buildings in rockford for commercial plumbing,needless to say i was tight in time and money.this plumber not only listened to my needs, time and money but did a phenomenal job in getting everything situated with in a timely fashion and his politness and professional experience in this field in PAIRLESS.I spoke to alot of jack asses in rockford, who will tell you their trip charges and godly hourly rates first before they would even ask you YOUR NAME.i think big john should also teach them classes as to how to treat a person cause that person will become a lifelong CUSTOMER.BIG JOHN TWO THUMBS UP TO YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!GR8 JOB, WELL DONE.
By: cole.knox.7
Okay maybe I was exagerating. Came home after work to find turds floating in the basement. After calling frinks and being told they would not be able to come out until tomorrow morning, I called TNT. He explained the issue to me and said he would be at my house in fifteen minutes. He was there in 7! Mind you this is 9pm on a sunday. Very cheap. My grand total was less than what other companies charged just to show up. Very pleased and will call again god forbid I need to.
By: whitcher.k
This service is extreamly budget friendly. We all know how damned expensive water emergencies can get so every penny counts. When we called late at night for an emergeny call his prices were extreamly reasonable. Not to mention we got a free magnet with his services that we will very much be using in the future if need be. Really down to earth guy very freindly and explains the situation at hand well. No compition.
By: Sheila A.
Very, Very, highly recommended.!!!Rob was very courteous on the phone and he was at my place within one hour to take care of my clogged drain.He was very knowledgeable and provided me with much help and information regarding the situation, in hopes that he doesn't have to return again for the same problem. And the best part was that he was very reasonable ...Kudos to TNTand Rob ..Thanks a million! Sheila
By: Fernando E.
Big John the plumber inc
I strongly rec this plumber! He did a great job installing a basement sink in our home. Eventhough it took longer than he estimated he stayed with it until it was completed with exceptional workmanship. And he stayed as close as possible to the original estimate. The final bill was more than reasonable for the great work done. We will refer all our friends and colleagues to him for any plumbing needs!
By: theresahopkins
Tnt Sewer N Drain Services
Rob Tucker, the owner, did an amazing job! We had a sewage emergency and Rob came out and fixed it even though it was after hours. Even with the after hours fee it didn't cost an arm and a leg. TNT is a great company I would totally recomend them for any sewer or drain problem. If we have any sewer problems in the future we will call them again.
By: drjoeward
Very courteous on the phone. Came right out and took care of the drain. He took his time and made sure it was done right. Afterword he made sure the area was clean. Also gave some helpful tips to make sure I don't have to call him back too soon. I highly recommend Rob if you need your drain cleaned!!!
By: becky.charbonneau
Awesome service! I called them in the afternoon, and they were able to come 2 hours later! They were professional, courteous (cleaned up after themselves unlike other chain companies) and all-around nice guys. If we have any problems in the future, we will definitely be calling TNT.
Tips & Advices
The following tools and common household objects can be used to clean drains at home:
  • A plunger
  • A drain snake
  • Baking soda
  • Vinegar
  • Grease-fighting dish soap
Homeowners can mix boiling water with any of the last three products to break up grease and grime.
The main ingredients in clog removal liquid products are sodium hydroxide and sodium hypochlorite. According to the Agency for Toxic Substances and Disease Registry, both break down into relatively harmless components when it comes into contact with water or soil. However, both substances cause mild irritation to skin and internal tissues.
Also known as a drain auger, a drain snake is a coiled device around ΒΌ-inch thick. To use a drain snake, put the end into the entrance of the drain. Turn the handle to force the snake deeper, using extra pressure to force it through the bend in the pipe. Keep turning until the snake hits the clog, then either pull the snake and remove the obstruction or force it through. Once the snake is out of the drain, run the water on full blast for a few minutes to ensure the obstruction is completely removed.
Plungers don't damage residential pipes, but the force created by the act of plunging weakens the seal between the toilet and the floor.
Many plumbers, both local businesses and nationwide chains, offer emergency or same-day services.

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