Best 30 Truck Rental in Rochester, NY with Reviews - YP.com
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06/28/2017
By: Scott M.
U-Haul at Lake Ave
The truck was dirty, and they don't answer the phone. It is hidden somewhere in the back. They also mishandle your deposit. Go somewhere that has better management if you have the choice.
08/02/2011
By: userut3
U-Haul Truck Sales
I have used this U-Haul location three times and I have been very satisfied with the service every time. Renting a truck here is a painless process, their policy is very clear which they also go through with you before you take a truck out. Returning the truck after hours is also simple and within a few days they will reimburse you for any overestimates (mainly mileage differences) that were charged. I have no complaints thusfar. I would highly recommend this U-Haul location to anyone.
Tips & Advices
Although special insurance isn’t always legally required for a moving truck, all auto insurance providers and moving specialists suggest you buy the special policy from the moving truck company. This is because most auto insurance policies have exclusions for covering vans and trucks over a certain size, and also because auto insurance will not cover the personal property inside a moving truck.
In order to drive a rented moving truck, a person must be on the rental agreement. Just as with rental cars, getting another driver put on your rental truck agreement may carry an additional fee per day.
Moving truck rental cost does not include the fuel cost. Make sure to find out from the rental company if there is anything to know about the type of gas the truck requires, as well as the location of the gas tank.
The rules about moving trucks and weigh stations vary somewhat by state. Some states do not require trucks to stop if the occupants are doing a personal move, not commercial moves. Others require all commercial trucks to stop, regardless of what they’re calling. When in doubt, stop.
Yes, pets are allowed in some moving trucks. However, all moving companies clearly state that renters should not put pets in the cargo area, and that pets should be in a transport carrier or properly harnessed for everyone’s safety. Moving truck rental companies all have clearly posted pet transport safety tips that you should review before moving day.

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