1.Pet Supplies Plus
531 Monroe Ave
Pet StoresPet Services
2.Pet Supplies Plus
3177 Latta Rd
Pet StoresPet Services
3.Pet Supplies Plus
585 Moseley Rd
Pet StoresPet ServicesPet Grooming
4.Pet Supplies Plus
2157 Penfield Rd
Pet StoresPet Services
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I'm a client who came to Tails of Success after my dog had bitten an individual and his aggression seemed to worsen after working with a trainer who insisted we used force and a prong collar. My dog had become very unsafe and had even air snapped at me when I would try to work with him. When I scheduled my private session at my home, the owner, Sherri Romig was considerate enough to call me to let me know she was at the door, rather than knocking, which sets my dog off. The initial consultation was 90 minutes and VERY detailed. Sherri was professional, informative, and very compassionate and to my surprise I was able to have my dog in the living room during the consultation (he usually has to be crated when new guests came over for safety)- she's very good with aggressive dogs and through her education understands how not to make them uncomfortable through her own body language. After two private sessions we had my dog in a place where he was ready to work on his skills in a class setting. Not only did she have a class recommendation but also additional training accessories (the thundershirt) and supplements (lactium and rescue remedy) that would be able to help reduce my dog's fear and anxiety so that we could make progress in class. The class we enrolled into was a specialty class called "Fearful Fido" where the class is only for dogs with fear issues. The class was beyond informative. We weren't just training my dog to cope with what makes him nervous but Sherri and the other trainers actually explained the science behind what my dog experiences when he becomes scared or anxious and why he reacts the way that he does. The other trainers who helped with the class were wonderful and very helpful in ensuring my dog and I were successful and had additional websites, youtube videos, and books I could read to further understand the behavioral issues my dog was experiencing. The class was two months long and after successfully completing the class and continued practice my dog happily coexists with people these days, friend and stranger alike. I really appreciated how the trainers, including Sherri continue their education in dog training so that their information and education is always current and up to date. I genuinely believe that if I had not found my way to Tails of Success that my dog would have been euthanized due to biting someone or another dog. I am forever grateful for the knowledge and compassion these trainers possess in order to do their jobs effectively without the use of fear or pain.
I have been through many classes at ToS as a student and have nothing but wonderful things to say about the company and their methods of training. I brought one of our extremely fearful dogs through the Fearful Fido class. It was one of the most valuable experiences I have ever had with one of my dogs. It helped me learn appropriate ways to relate to the emotions my dog was feeling and how to help change those emotions so that they were not controlling him. At the start of the class, volunteers who helped these dogs had to stand a few feet away from my dog to avoid him acting out. By the last class he was actually approaching and touching strangers. I have since moved out of Rochester and am desperately searching for a training facility to continue working with.The staff at ToS have very specific ways of working with and relating to dogs. What many people do not understand is how to take these skills and apply them at home. ToS is one of the few training facilities in Rochester that I would ever recommend to anyone.Not only do they know what they are doing, but they do it in a peaceful and positive manner. They are also involved with helping local rescue dogs, offering free services to help these dogs get adopted.If you are looking for a trainer, I would encourage you to go to one of their classes (sans your dog) and just observe. If you see happy people AND happy dogs, you know that the trainers are doing their jobs correctly. And that is exactly what you will see!
I have been a client of Tails of Success for almost five years now. Sherri is the owner and has been so approachable and knowledgeable throughout the whole process of dog training, doggy day care, agility and various other training classes. Cameo is the manager and she is a true asset to the business, and answers any questions I may have. I fully trust and endorse this business and will recommend them to my friends, and family, and even strangers! The facilities are clean, expansive and perfect for any dog. They specialize in positive reinforcement methods, and are educational and beneficial.
I have had 5 rescue Shih-Tzus, of which I still have two... The other three were older and got the best care possible at Brighton Animal hospital!! Dr. Foley and his entire staff always give undivided attention to their patients. Squeaky, Smudget, Maisy, Duffy and Allie are blessed to have professionals like them taking care of their health... God bless you all and thank you for what you do for our family members!!! ����
This was really nice. It beats taking our dogs to the groomers. They had everything in thier van that my old groomer had at her salon. Bathtub/hot water, grooming table.... She was meticulous. You can tell she takes pride in her work. My dogs have never looked better. I will continue to use thier service and I will tell all my friends about them.
I would highly recommend TOS. Sherri is very knowledgable & patient. My dog is noticeably more comfortable around strangers since taking Fearful Fido class. It was very helpful for my dog and I learned a lot as well.
Our dog is 4 now and has been going to Tails of Success since 6 months old. The staff is very good with explaining the training and I like that there is always more than one trainer on hand.
Our dog comes here for daycare twice a week and it's definitely my favorite place. From potty training to behavior problems, they have given us a lot of tools that have been helpful.
Love the fact that the puppy comes home exhausted from a fun day of play and socialization! Would definitely recommend this place to anyone looking for training or daycare!!!!!
I've brought my dog in for an evaluation and the staff were incredible. They were very informative and friendly while being professional.