Best 30 Granite Fabricators in Rochester, NY with Reviews - YP.com
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06/30/2017
By: Pamela W.
Solid Surfaces Inc
Caution! DO NOT DEAL WITH THIS COMPANY! They came to install our countertop, (made a small scratch that they NEVER repaired), they took a granite piece of counter to have the edge scribed for us and NEVER returned it to us! We left messages, we went there personally, and no one was ever available to help, nor did we ever get a call back! Horrible customer service!! and not the best price...Go to ROCKY MOUNTAIN! I wish I would have!
07/13/2016
By: Lonnie B.
Solid Surfaces Inc
Solid Surfaces is first class in every aspect. From the installation, to the finished counter top, everything that they did was above and beyond.
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06/07/2016
By: Marylaura F.
Metropolitan Granite & Marble
I was a secretary for them They're PIGS. They would always have calls from angry customers that I was told to ignore. Oh and I got very sexually harrassed.
05/16/2016
By: Kelly S.
Solid Surfaces Inc
The staff ensured us that everything was correct during the installation. Every step of the way, there was no delays in the project and that was important to us.
03/01/2016
By: Dane C.
Solid Surfaces Inc
A very professional company with a team of workers that did great job manufacturing my counter tops. The installation looks wonderful.
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01/26/2016
By: Jonathan P.
Metropolitan Granite & Marble
This was a terrible experience. I should have had my head examined to hand over 50% of the job in advance, IN CASH. Why does he not take credit cards?? Because he robs Peter to pay PaulSome of the issues:One edge was not rounded off. A pantry doorthat opens into it hit it. They simply cut it off at a 45 degree angle. It looks awful.The undermount sink should be secured to clips attached to the underside of the counter. It was simply silicone onto it, and the sink has already dropped down.The original formica had a section that was notched into the door casing. Awful. Anyone with experience would have noticed this, and asked if we wanted to duplicate that. Now it is installed into a cracked door casing.The grout lines are much too wide in one section where the backsplash they installed meets the tile.The worst part was never getting any return calls, and having them not show up for appointments. The owner refused to return my calls.Stay far away from these guys!!!!!!!
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01/01/2016
By: Maria B.
Imperial Granite & Marble
Our experience was wonderful. Our granite countertops look amazing! The owners are wonderful people to do business with and the employees were just as professional. All our preferences were met and the installation was brilliantly executed. We are beyond pleased. Go check them out. You won't be disappointed.
12/17/2015
By: Dennis F.
Solid Surfaces Inc
Excellent product and installation. Every process we delt with was flawless, from purchase to installation. We're very satisfied!
10/14/2015
By: Hunter J.
Solid Surfaces Inc
I am very impressed with the promptness that Solid Surfaces has performed for us. They showed up when they said they would , they called when they said they would call, and the installation of our new countertop was quick and looks beautiful.
08/14/2015
By: Alexis H.
Solid Surfaces Inc
A very professional and accommodating staff at Solid Surfaces Inc. They are great to work with, and I highly recommend.

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